29
If the vendor name field does not display H3C, replace the transceiver module with an H3C
transceiver module.
If the vendor name field displays H3C, perform the following tasks:
−
Execute the
display hardware internal transceiver register interface
command in
probe view to save the transceiver module information.
−
Provide the information to H3C Support to verify that the transceiver module is an H3C
transceiver module. If it is not, replace it with an H3C transceiver module.
2.
If the issue persists, contact H3C Support.
Transceiver module does not support digital
diagnosis
Symptom
The output from the
display transceiver diagnosis interface
command shows that the transceiver
module does not support the digital diagnosis function.
<Sysname> display transceiver diagnosis interface twenty-fivegige 1/0/1
The transceiver does not support this function.
Troubleshooting flowchart
Figure 10 Troubleshooting digital diagnosis failure on a transceiver module
Solution
To resolve the issue:
1.
Verify that the transceiver module is an H3C transceiver module:
Execute the
display transceiver interface
command to view the vendor name of the
transceiver module.
If the vendor name field does not display H3C, replace the transceiver module with an H3C
transceiver module.
Transceiver module
Supports digital diagnosis?
Replace it with an H3C
transceiver module
System prompted that the
transceiver module does not
support digital diagnosis
No
Yes
No
Yes
No
Yes
Contact the support
End
Resolved?
H3C transceiver module?
