Run Your Servers Smarter
Viewpoint 64
Installer/ User Guide
Страница 1: ...Run Your Servers Smarter Viewpoint 64 Installer User Guide ...
Страница 2: ...ntained herein nor is it liable for incidental or consequential damages resulting from the furnishing performance or use of this material Product names mentioned herein may be trademarks and or registered trademarks of their respective companies PC AT PS 2 RS 6000 and IBM are registered trademarks of International Business Machines Corporation Sun Microsystems and Sun SPARC are registered trademar...
Страница 3: ...rning On the System 15 Startup Behavior and the Status Flag at the User Pod 15 Connecting Computers While the System is Running 15 Chapter 3 Operation 16 Security Mode 16 Logging In and Logging Out 17 Accessing the OSCAR Selection Screen 17 Opening the OSCAR Advanced Menus Screen 18 Interpreting and Changing the Status Flag 18 Switching to a Computer 20 Switching Video Only 21 Disconnecting a User...
Страница 4: ... the core to meet future needs Shares control with the Apex Emerge2000 remote control device Provides user management security management and system administration via the Apex Agent application The Agent server allows you to view all connections system types and names associated with the target systems Viewpoint 64 is equipped with a serial port to connect the Agent server to the core Allows user...
Страница 5: ...e to male CAT 5 cables for each user pod to core four male CAT 5 cables for each dual system pod to core sixteen male CAT 5 cables for each Octopod to core four SCSI KVM cables for each Octopod up to sixteen male female cable looms to connect core to patch panel optional keyboard video and mouse interconnecting cables to each server Rack mounting brackets quantity depends on your system needs Moni...
Страница 6: ...rder 1 Agent server 2 Viewpoint 32 64 cores 3 System pods 4 User pods 5 OutLook switches if applicable 6 Console monitors 7 Servers Installing Agent 1 Connect one end of the null modem cable to the core and the other end to a COM port of the server that will be running Agent 2 Install the Agent application on the server See Installing Agent in the Agent User Guide for instructions 3 Verify that AS...
Страница 7: ...e to follow directions can result in damage to equipment or loss of information Grounding Viewpoint 64 is a Safety Class I product and it has a protective grounding terminal Use grounded 3 prong power cords to provide power to the product and connect your power cords to grounded sockets If the ground is damaged disconnect the power cord s ...
Страница 8: ...onents of the Viewpoint 64 System The Viewpoint system is a highly expandable and configurable system that allows you to start small and grow as your server needs increase Shown below are two examples of Viewpoint configurations showing different components you might use ...
Страница 9: ...cables to the output cards in the core and on to the selected system pod OSCAR On Screen Configuration and Activity Reporting is used to operate the Viewpoint 64 system OSCAR is accessed at the user pod The Dual System Pod Each dual system pod can attach to two computers or servers The system pod decodes the keyboard and mouse commands it receives via the CAT 5 cables from the input cards in the c...
Страница 10: ... one system pod It decodes the keyboard and mouse commands it receives from the input cards in the core via the CAT 5 cables and forwards the data to the selected computer NOTE The Octopod uses special KVM cables with a 50 pin D connector on one end that connects to the Pod that splits out into two sets of standard KVM cables in order to attach to the KVM ports on two separate systems ...
Страница 11: ...4 Core Each Viewpoint 64 system contains a core that connects to user pods system pods and an Agent server The core contains the internal input and output cards that provide the connection between user pods and system pods Its master card provides the connection to the Agent server ...
Страница 12: ...ed especially if you are using the optional Patch Panel Before populating your Viewpoint plug in your power cables to an appropriate power strip and power up the Viewpoint system Then when necessary power cycle the Viewpoint unit from the power strip Rack Mounting the Components You can mount the core patch panel dual system pods and octopods in any EIA standard 19 inch rack If you install rack mo...
Страница 13: ...has a clip and is labeled up You will install the female end of the cable loom in the patch panel Start installing the cable loom at the bottom of the patch panel 1 Locate female connection pair number one 2 Insert the black connector in the bottom slot of the patch panel with the end of the connector tilting upwards Push the bottom extensions over the edge of the slot 3 Push down on the top clip ...
Страница 14: ...are using the Patch Panel locate the corresponding input slot on the back of the panel 3 Connect the other end of the video CAT 5 cable to the RJ45 jack with the monitor symbol in one of the system ports 4 If you are using the Patch Panel connect the other end of the video CAT 5 cable to the corresponding system port with a monitor symbol 5 Connect the other end of the data CAT 5 cable to the RJ45...
Страница 15: ...symbol 5 Connect the other end of the data CAT 5 cable to the port with the data symbol in the same user port number 6 If you are using the Patch Panel connect the other end of the data CAT 5 cable in the same user port number 7 Route and bundle cables to facilitate adding or removing the input and output cards 8 Repeat steps for all user pods To connect the CAT 5 cables to the user pod 1 Locate t...
Страница 16: ...ymbols in one of the ports on the dual system pod Connecting the Octopod to a Computer Each Octopod SCSI cable connects one of the Octopod s SCSI ports to two computers To connect the Octopod to a computer 1 Connect the SCSI end of the Octopod cable to the SCSI port on the Octopod 2 Connect one of the purple plugs to the computer s keyboard port 3 Connect the corresponding green plug to the comput...
Страница 17: ...d and mouse symbols on the back panel of the user pod Connecting the Agent Server Directly to the Core To connect the Agent server 1 On the master card at the front of the core connect one female end of the DB9 null modem cable to the serial port 2 Connect the other end of the null modem cable to the serial port on the back of your Agent server NOTE See the Agent User Guide for instructions on usi...
Страница 18: ...icular identification number on the user console monitor Identifies the mouse and keyboard and puts them into default states the keyboard LEDs illuminate Displays a status flag on each user console monitor that appears similar to that shown below On startup there is no system connection For more information about status flags see in Chapter 3 Interpreting the Status Flag and Changing Status Flag A...
Страница 19: ...es and returns to OSCAR Advanced Menus screen ESC Cancels unsaved changes and returns to OSCAR Advanced Menus screen When in OSCAR Selection or Advanced Menus screens ESC exits OSCAR Numeric Keypad Stays in the numeric state although the indicator on the keyboard may indicate otherwise CAPs LOCK Disabled use the shift key to change case Page Up Down Displays previous or next screen respectively Ho...
Страница 20: ...en lists all the ports in the system and the associated computer names You can display either by port number or by computer name To assign names see Configuring Servers and Devices in the Agent User Guide To change the order in which the computers are listed see Changing Menu Attributes found later in this chapter On large systems you may need to use the ARROW keys or the PAGE DOWN key to scroll t...
Страница 21: ...ons To open the OSCAR Advanced Menus 1 Press PRINT SCREEN to open OSCAR Selection NOTE If you press PRINT SCREEN and receive the message Names out of date press ENTER to update your user pod The OSCAR Selection screen appears when the update is complete See Configuring Servers and Devices in the Agent User Guide 2 Press F2 The OSCAR Advanced Menus screen appears showing the Commands menu Use the u...
Страница 22: ... appears 3 Select the settings you want to change and use the or keys to adjust the values 4 Press ENTER to save the settings or press ESC to cancel Values and Effects on Flag Appearance To Change This Select This Choose Effect Timing size and indications of flag Enabled FLAG OFF Flag does not appear PORTS ON Flag displays port numbers NAMES ON Flag displays server names PORTS TIMED Displays by po...
Страница 23: ...ress the key that corresponds to computer s port number then press ENTER For example to select the computer connected to Port 2 press PRINT SCREEN 2 ENTER If the computers are listed by their assigned names they will be in alphabetical order or in names mode Type the first few letters of the computer name to establish it as unique then press ENTER For example to select Accounting type ACC then pre...
Страница 24: ...ess or type the number key that corresponds to the port number of the computer to which you wish to switch or use the or keys to select the appropriate port number The Switch Console to Computer screen appears with the computer port selected 2 Select Console Use the or keys to scroll through the available consoles until the desired user console number is displayed or type the desired user console ...
Страница 25: ...er screen appears with the computer port selected NOTE If you press the wrong number Computer is selected by default enter the number of the desired computer 2 Select Console and use the or keys to scroll through the available user consoles until the desired user console number is displayed To determine which user console is currently connected to the computer see Querying Pod Status in this chapt...
Страница 26: ...een appears with the first port position or computer name selected 3 Use the ARROW keys or PAGE UP PAGE DOWN HOME and END keys to select the computer to which you want to switch In the Scan Pattern Setup screen shown the order by port mode is selected Your screen may appear different See Changing Menu Attributes found later in this chapter 4 Use the DOWN ARROW key to select the port number of the ...
Страница 27: ...an mode Switch to any computer Establishing Security Security Mode Inactive Security Mode Active Advanced computer applications should usually be protected against unauthorized users Viewpoint 64 s security features enable you to lock the keyboard and monitor requiring you to type a password before resuming operation You can also set a time delay before the console is locked You must provide a pas...
Страница 28: ...elay Set a value from 0 to 254 minutes Mode Not selectable in Viewpoint 64 Test Immediately activates security screen Optimizing Video Quality for the User Pod If your cable lengths are more than 25 feet you can optimize the video quality for the user pod Interconnecting system cables of less than 25 feet require no compensation adjustments The cable length entry will maximize video performance in...
Страница 29: ... to change any of the default settings before using Viewpoint 64 however you can set several options to suit your preferences or specific application For example you may want to change the position color and other display attributes of the OSCAR screens See the table Effects of Settings on Screen Appearance for available menu attributes To change menu attributes 1 In the Advanced Menus screen pres...
Страница 30: ...hoose to list computers by port number of alphabetically by name NOTE It is possible while changing the menu attributes to render the menu and windows invisible making it difficult to choose attributes that correct the problem If this occurs reset the user pod to its default values by pressing ESC PRINT SCREEN F10 Y ENTER Displaying Firmware Version and Settings To facilitate system troubleshootin...
Страница 31: ...etting the Mouse and Keyboard Resetting the mouse and keyboard attempts to restore the correct settings for the selected computer To reset the mouse and keyboard values 1 From the Commands menu in the Advanced Menus use the DOWN ARROW key to select Reset 2 Press ENTER ...
Страница 32: ...2 cm Width 17 00 in 43 18 cm Weight 2 8 lb 127 7 kg Electrical Temperature Ambient range 50 105o F 10 50o C Voltage Input voltage 100 120 200 240 VAC Dual Power Supply 50 60 Hz User Pod AC Voltage 100 240 VAC Autosensing ELC 02UP Frequency 50 60 Hz Rated Input Current 1 0 0 5 Amps Dual System Pod AC Voltage 100 240 VAC Autosensing ELC 00SP Frequency 50 60 Hz Rated Input Current 1 0 0 5 Amps Octopo...
Страница 33: ...ctopod ELC 08SP Card System Input ELC 00IM User Output ELC 000M Dual Zip CAT 5 Cable 25 ft 7 62 m CTZ 025 50 ft 15 24 m CTZ 050 100 ft 30 48 m CTZ 100 150 ft 45 72 m CTZ 150 250 ft 76 20 m CTZ 250 350 ft 106 68 m CTZ 350 500 ft 152 40 m CTZ 500 Cable Loom CTZ LOOM Octopod 50 pin 7 ft 2 11 m CZI 0732 SCSI CABLE 12 ft 3 62 m CZI 1232 Single SCSI to 25 ft 7 62 m CZI 2532 Dual K V M 50 ft 15 24 m CZI ...
Страница 34: ...ings to the factory default settings With multi user OutLook switches you must set the switch into preemptive mode and port order Contact Technical Support for more information To transmit commands with a tiered system 1 Press PRINT SCREEN the OSCAR Selection screen appears 2 Using the DOWN ARROW select the Apex external device port number to which you want to switch then press ENTER or in port mo...
Страница 35: ...erside of each unit Make and model of computers used Name and version of operating systems used NOTE In anything is missing or was damaged during shipment contact the Technical Support group If you need to return any product you will need a return materials authorization RMA number from technical support Apex Inc will not accept any returned materials without first issuing a return material author...
Страница 36: ...ard Replace keyboard Loose keyboard connection Check that all cables are well seated Ensure that mouse keyboard cables are not swapped Keyboard error on boot one computer Defective cable Replace keyboard cable Keyboard strokes shifted swaps upper case for lower case Computer left keyboard in shifted state when last connected Press both SHIFT keys Loose mouse connection Check that all cables are we...
Страница 37: ... apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications FRANÇAIS Observation des normes Classe A Cet appariel numérique respecte les limites de bruits radioélectriques applicables aux appariels numérique de Classe A prescrites dans...
Страница 38: ...e original warranty period or six months whichever is longer No Other Warranties Apex Inc disclaims all other warranties either expressed or implied including but not limited to implied warranties of merchantability and fitness for a particular purpose with respect to the Product and the accompanying product manual and written materials This Limited Warranty gives you specific rights and you may h...
