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16. Warranty Coverage

17. Returns

Prior to any return, a Return Authorization (RA) number must be obtained. To receive an 
RA number, go online to www.h2oaudio.com/returns.php and follow the simple 
instructions on how to return a product. Proof of purchase from an Authorized Dealer 
will be required. A copy of the original sales receipt and a copy of the owner's portion of 
the warranty card must accompany all correspondence regarding the equipment covered 
by this warranty agreement or in direct reference to this warranty.

H2O Audio guarantees, to the original purchaser only, that the equipment purchased 
(EXCLUDING THE iPod ) is free of defects in material and/or under normal recreational use 
for a period of ninety (90) days from date of consumer purchase from an Authorized 
Dealer; provided that proper care and maintenance have been performed as prescribed by 
the owner's guide included with the equipment. Should this product prove to be defective 
for any reason (other than those listed as limitations below) the product will be serviced or 
replaced at H2O Audio's sole discretion at no charge (excluding shipping and handling). 
This warranty shall be void if the registration is not completed and sent to H2O Audio 
Customer Services within 30 days of purchase.  This warranty shall be void if the 
equipment has been tampered with by anyone not authorized to perform service. The 
warranty is non-transferable and extends to the original purchaser only and is valid only if 
the equipment was purchased from an authorized dealer. Warranty does not extend to 
cover damage from accident, abuse, tampering, lack of maintenance, theft, or loss. Service 
or modifications by anyone other than an Authorized H2O Audio agent will void the 
warranty. H2O Audio will not be responsible for recovery or replacement of the product in 
the event of loss or theft. H2O Audio, its Authorized International Distributors, and 
Authorized Dealers make no other warranties, either express or implied or orally, or in 
writing, with respect to any other warranty coverage except those expressly stated within 
the preceding sentences. H2O Audio will not be held responsible for any agreements orally 
or in writing with the exception of those expressly included in this warranty statement. The 
warranty registration card and the terms contained herein supersede all statements 
contained in any and all owner's guides, instruction cards, or other equipment literature or 
catalogs. In no event will H2O Audio, its Authorized International Distributors, and 
Authorized Dealers be held responsible or liable for any personal injuries resulting from the 
use of the covered equipment, or for any other damages, whether direct, indirect, 
incidental, or consequential; even if H2O Audio has been advised of such damages. 
Warranty does not extend to any damages that may occur to the iPod or loss of any data.

15. General Use Notice

READ THIS MANUAL CAREFULLY. IF YOU HAVE ANY QUESTIONS PLEASE CONTACT H2O 
AUDIO CUSTOMER SUPPORT PRIOR TO USE.

IMPROPER USE OF THIS SYSTEM MAY CAUSE THE USER TO MAKE MISTAKES OR 
DECISIONS THAT MAY LEAD TO SERIOUS INJURY OR DEATH.

IMPORTANT WARNING AND DISCLOSURE:
THOSE USERS THAT ELECT TO UTILIZE THIS SYSTEM AT, OR NEAR, THE WATER'S 
SURFACE, MUST MAINTAIN SAFETY AWARENESS OF MOVING WATER CRAFTS.

ALWAYS MAKE SURE TO HAVE THE AUDIO PLAYER VOLUME TURNED TO ZERO AND 
THE SPEAKERS AWAY FROM THE EARS WHEN TURNING ON THE H2O AUDIO UNIT.  IF 
THE VOLUME LEVEL IS NOT ZERO WHEN THE H2O AUDIO IS TURNED ON, IT MAY 
CAUSE EAR INJURY DUE TO A SUDDEN BURST OF VOLUME.  THE VOLUME SHOULD BE 
SLOWLY INCREASED WITH AN AUDIO FILE PLAYING TO SET THE SPEAKER VOLUME TO 
COMFORTABLE OUTPUT LEVELS PRIOR TO POSITIONING THE SPEAKERS NEXT TO THE 
EARS.

IT CAN BE POTENTIALLY DANGEROUS TO PLAY YOUR HEADSETS WHILE ENGAGING IN 
ACTIVITIES THAT REQUIRE YOUR FULL ATTENTION. YOU SHOULD EXERCISE EXTREME 
CAUTION OR DISCONTINUE USE IN POTENTIALLY HAZARDOUS SITUATIONS. DO NOT 
USE THE HEADPHONES WHILE DRIVING, CYCLING, OR OPERATING ANY MOTORIZED 
VEHICLE. IT MAY CREATE A TRAFFIC HAZARD AND IS ILLEGAL IN SOME AREAS. 

AVOID USING HEADPHONES AT HIGH VOLUME. HEARING EXPERTS ADVISE AGAINST 
CONTINUOUSLY LOUD AND EXTENDED PLAY. IF YOU EXPERIENCE RINGING IN YOUR 
EARS, REDUCE VOLUME OR DISCONTINUE USE.

THE MANUFACTURER DOES NOT WARRANT AND WILL NOT BE HELD RESPONSIBLE IN 
ANY WAY FOR DAMAGES TO THE iPod, OR LOSS OF DATA, INCLUDING LOSS OF DATA 
STORED IN THE iPod, RESULTING FROM AN EXCESSIVE IMPACT, THUNDER, OR AN 
EORED ON YOUR DEVICE.

Copyright Notice:
This owner’s manual is copyrighted, all rights reserved. It may not, in whole or in part, be copied, 
photocopied, reproduced, translated, or formed into any electronic format without prior consent in 
writing. H2O Audio is a registered trademark of Diver Entertainment Systems, Inc. Apple and iPod 
are registered trademarks of Apple Computer Inc.  
Patents 6396769, 6614722, 6954405 Others Pending.

Customer Support is available Monday to Friday 9AM to 5PM PST.

h2oaudio.com

P.  800.708.6080 or 858.623.0339
F.  858.225.0815
E.  [email protected]

13. FAQ’s

14. Contact Us

The sound quality cuts in / out from my headphones, how can I fix or 
replace them?

Make sure that the audio jack inside the Shuffle Case is plugged in all
the way for a complete connection. If problem still continues please 
contact H2O Audio Customer Support.

1.

The sound quality seems muffled, what can I do to fix this problem?

1. Purchase some wax earplugs (they cost about $0.99) from your 
    local drug store. 
2. Rip a piece of the wax and roll it into a cylinder long enough to go 
    around the circumference of the largest barb of the earplug.
3. Wrap the cylinder of wax around the largest barb of the earplug.  
    This creates a custom mold to you ear and will help prevent 
    water from entering the ear and muffling the sound. 
  

2.

The Neckwrap is uncomfortable and moves around when swimming, 
what can I do?

We recommended removing the Neckwrap and using the Goggle Clips.
Please refer to Section 10.

3.

NOTE: For more FAQ’s please visit www.h2oaudio.com

11. Fitting the Earplugs

12. Important Safety Information

CAUTION:

 Using earplugs limits your ability to hear noises around you, 

regardless of listening volume. Use with extreme caution.   

CAUTION:

 Exercise caution and extreme safety when wearing headphones 

while surfing, wakeboarding, swimming, walking, jogging, or other 
activities.             

CAUTION:

 Never wear headphones while operating any motorized 

vehicle, bicycle, or other machinery. It may create a hazard and is illegal in 
many areas.            

NOTE: Make sure the earplugs are securely in place before proceeding with use.

Align earplug with the speaker.    

1.

Invert the wide opening of the earplug.     

2.

Place the inverted earplug directly against the speaker shield.   

3.

Wrap the earplug around the speaker until it holds securely.

4.

Installing the Earplugs:

The earplugs are designed to fit comfortably in most ears. However you may have to 
work the ear plugs back and forth in the ear until a good seal is created. You will feel 
some suction don't worry this is normal. 

The H2O Audio iSH2 Headset includes removable 

Aquatic Silencer Earplugs

 

designed to keep water from freely flowing in and out of the ear canal during use. For 
the best performance, the earplug needs to seal completely with the walls of the inner 
ear. These earplugs are very pliable, and can fit in most people’s ears.  Typically rotating 
the speaker so it plays into the ear, will help to clarify sound during watersports.

1

2

3

4

10. Removing Earbuds and using Goggle Clips

e

4.

Remove the wire from the track of the 
neckwrap. 

In some situations, the Neckwrap is not desired, such as under a swim cap.  For these 
situations, we have designed 

Goggle Clips

 that hold the 

Removable Earbuds

 in place 

using the goggle strap. To remove the Earbuds and use the 

Goggle Clips

, perform the 

following steps:

3.

Repeat Steps 1 and 2 for 
the other side. 

Pull the earbud straight 
down through the end of 
the 

Ear-Clip

.

1.

a

2.

Pull the wire through the 
opening on the end of the 

Ear-Clip

.  b

c

6.

Slide the wire through the opening of 
the 

Goggle Clip

 and push the earbud 

up through the bottom of the 

Goggle Clip

. Repeat for 

the other side.  d

7.

Attach the 

Shuffle Case

 

and 

Goggle Clips

 to the 

strap of the goggles as 
shown.  e

5.

Remove the 

Shuffle Case

 from the back 

of the neckwrap.       At this point the 
neckwrap is removed, and is recommend 
you store it out of the sun. 

c

b

a

d

8. Creating a Custom Fit

9. Wearing the iSH2 Headset

2.

The Ear-Clips are designed to fit over the 
top of the ears, with the speaker arm 
angling into the ear canal from the 
top / front of the ear, as shown to the left. 

3.

The Ear-Clips and Speaker arm can be 
adjusted for a custom fit, see Section 8.

With the shuffle player installed in the case 
bring the headset behind your head, and 
spread the neckwrap apart as you position 
the Ear-Clips by your ears.

1.

The iSH2 Headset features a 

Removable Neckwrap

 with a 'behind-the-head' design that 

provides a secure and comfortable fit during most sporting activities.  Follow these simple 
steps to put the headset on.

The 

neackband

 features adjustable 

Ear-Clips

 that can be extended for 

larger sizes, and retracted for smaller 
sizes. The earbud can also be moved 
up and down to create a comfortable 
fit directly into the ear canal.

1.

2.

The speaker arm rotates within 
the 

Ear-Clip

, allowing you to 

channel the audio output directly 
into the ear-canal. 

The main adjustments in the headset are made in the 

Ear-Clip

 portion of the headphones.

iSH2-70 20070907

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