26
English
When you think
“
Is it a failure?
”
(Troubleshooting)
When you think
“
Is it a failure?
”
Please read the following. If you still have the problem after reading this
instruction manual, please make contact with your dealer or our customer support center.
The generation does not start when you press the generation button.
.
●
Press the generation button twice (or 3 times) in a row.
When generating sterilizing water, press the generation
button for 3 seconds or longer.
Water leakage.
.
●
Make sure that the cap is securely closed.
.
●
Make sure that the packings of the cap and the base
generator are installed. (
l
page 22)
.
●
Make sure that the cap and the base generator are screwed
firmly into the bottle. (
l
page 23)
.
●
When generating sterilizing water, water droplets may come
out of the hole on the bottom of the base generator. It's not a
malfunction. Please use the attached coaster.
Water overflows.
.
●
Is there too much water in the bottle? Please follow the
information about the amount of poured water below.
When the ceramic particle cartridge is installed: 360cc or less
When the ceramic particle cartridge is not installed: 380cc or less
When using hot water: Keep the water level below the bottle
screw. (
l
page 25)
LED turns off during generation (before the specified time).
.
●
The remaining battery capacity is low.
Try to generate the water again after charging for 15 minutes
or more.
Unable to charge battery.
LED does not light up in red.
LED flickers red.
.
●
Make sure that the exclusive USB code connector is firmly
inserted into the base generator.
The connector has a top side and bottom side. (
l
page 24)
.
●
Make sure that the AC adapter is firmly plugged into an outlet.
.
●
If the USB cord is connected to a USB plug of a computer,
make sure it is turned on.
.
●
Some computers have low voltage power ports. Try changing
the connection port.
How to care
Clean the inside of the product daily for hygienic use.
Remove the parts and clean them as follows. (How to remove parts
l
page 23)
Notice
.
●
Do not use a dishwasher or a dryer.
.
●
Please note that if you use neutral detergent with a strong scent, it could be transferred to the product.
■
Ceramic particle cartridge
Rinse the ceramic particle cartridge with water. Then wipe the ceramic
particle cartridge with a towel and dry it in a well-ventilated place.
.
●
Since stain on the ceramic particle cartridge may cause smell, it should be
cleaned and dried daily. Humidity of the ceramic particle cartridge may promote
the growth of mold and the function of the ceramic particle deteriorates quickly.
■
Bottle
Apply mild detergent to a soft sponge, wash the
bottle with gentle stroke, and rinse it well.
.
●
Do not boil the bottle in hot water for cleaning.
Otherwise, the bottle may shrink.
.
●
Do not rub with force. Otherwise, there is a risk of scratch.
■
Base generator
Apply mild detergent to a soft sponge, wash the base generator with
gentle stroke, and rinse it well.
The packing of the base generator is removable, so clean it regularly.
.
●
Make sure to close the cap of the power connection port firmly when
you clean the base generator.
.
●
If white deposits such as calcium are observed on the electrode
plate, pour about 60
°
C hot water into the base generator and add
commercial pot cleaner or about 5
g
of citric acid. Dissolve the citric
acid well and wash the base generator for 12 hours. When cleaning
the product in this way, remove the ceramic cartridge.
.
●
Apply running water to the bottom of the generator to wash away the
strong alkaline water. Wipe the bottom of the base with a cloth well.
Please note that after sterilizing water generation, the strong alkaline
water that remains in the base generator may come out due to vibration.
.
●
Wash the coaster with water and dry it well.
Use rubber gloves when
cleaning the base generator or the coaster.
Base generator packing
■
Cap
Apply mild detergent to a soft sponge, wash the
cap with gentle stroke, and rinse it well. Then wipe
the cap with a towel.
The tap packing and the cap packing are
removable, so clean them regularly.
Tap packing
Cap packing
Содержание SilkyPure HWP-3690H
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