13
TROUBLESHOOTING
Problem
Reason
Solution
<
> is on.
Lack of water
Turn off the unit and add water
to <FULL> level, then re-start the
unit.
<
> is on.
Too much ice cube in the
basket.
Remove the ice cube in the
basket.
The water reservoir
has water, but
<
> is on.
The inlet solenoid valve
breakdown.
Need the technical service person
to maintain.
<E1> is on.
Ambient temp sensor
breakdown.
The unit can still work, change a
new sensor.
<E2> is on.
Water temp sensor
breakdown.
The unit can still work, change a
new sensor.
No water in the
water separator
pipe.
The holes are blocked.
Use slim wire to prick each hole
till the water can flow out easily.
Water filter block.
Clean the water filter.
Ice cube thick and
can’t drop down.
Ice making cycle too
long.
Press <-> to reduce the ice
making time.
Ice cube thin.
Ambient temp too high.
Move the unit to cool place.
Water temp too high.
The water temp should be no
more than 25°C.
Ice making short.
Press <+> to increase the ice
making time.
Unit work but no ice
cube.
Ambient temp is high or
the water temp is high.
Move the unit to somewhere
ambient temp lower than 30°C, fill
cool water.
Refrigerant system
leakage.
Need the technical service person
to maintain.
Refrigerant system block. Need the technical service person
to maintain.