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If your GTO/PRO® 3200 Gate Opener is not operating properly, please follow the steps below:
1. First use the procedures found in the
Troubleshooting Guide
(
see page 32
).
2. If you are unable to solve the problem, call the
GTO/PRO Service Department
at (800) 543-1236, or (850) 575-4144.
Refer to the serial number (located on the control box cover) and date of purchase when calling for assistance.
3. If repair or replacement of your gate opener is necessary, the Service Department will assign a
Return Goods
Authorization (RGA) number
to you for warranty repair.
4. Securely pack the component(s) authorized for return to the factory. Include a copy of proof of purchase. Write the RGA
number issued to you on the outside of the package in
LARGE BOLD PRINT
. Ship the package(s) freight prepaid to:
GTO/PRO, 3121 Hartsfield Road, Tallahassee, Florida, USA 32303.
NOTE: Products returned to GTO/PRO without a Return Goods Authorization (RGA) number in LARGE
BOLD PRINT on the outside of the package
WILL NOT
be accepted. Also, items returned to GTO/PRO
freight collect
WILL NOT
be accepted.
Repair Service
