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Warranty for the United States and Canada
GTCO CalComp warrants to the original end user (as evidenced by a copy of the receipt and registration card
that has been returned to GTCO CalComp within thirty (30) days of purchase date) that the product will be free
from defects in materials and workmanship for a period of twelve (12) months from the date of purchase by the
end user. GTCO CalComp, in its sole discretion, may either repair or replace the defective product. Cursors,
pens, options, cables, power supplies, upgrade and accessory items are also covered by a twelve (12) month
warranty.
All warranty service will be performed at the GTCO CalComp digitizer factory. The purchaser is encouraged to visit
the Company’s web site (
www.gtcocalcomp.com
) where current driver releases as well as comprehensive techni-
cal support, troubleshooting and FAQs can be found. The purchaser is required to call GTCO CalComp’s Technical
Support and Service Department at (480) 443-2214 for CalComp and Summagraphics brand products and (410) 312-
9221 for GTCO and Science Accessories brand products to receive a Returned Material Authorization (RMA) number
prior to returning any product thought to be defective. Purchaser is responsible for freight charges to the GTCO
CalComp factory under this warranty.
A nominal warranty processing and handling fee will be charged after the first 90 days of use, calculated from the
date of purchase by the original owner. This payment must be made by Credit Card prior to issuance of the RMA.
This warranty only applies to equipment purchased in the United States and Canada. For equipment purchased
outside of the United States and Canada contact your local dealer or distributor.
This warranty does not cover: (1) consumable parts (i.e., batteries, pen tips, etc.); (2) products with serial num-
bers that cannot be read; (3) products which have been operated with incompatible consumable parts or acces-
sories. Warranty will not cover damage resulting from: (1) abnormal conditions including but not limited to
accidents, fire, water, etc.; (2) neglect or misuse of the product; (3) causes external to the product including but
not limited to failure or fluctuation of electrical power, air conditioning, humidity control, etc.; (4) maintenance,
repairs, alterations, or modifications performed by any person or entity other than GTCO CalComp.
THE FOREGOING EXPRESS WARRANTIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRAN-
TIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GTCO CALCOMP SHALL IN NO EVENT
BE LIABLE TO BUYER OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL OR INCI-
DENTAL DAMAGES. IN NO EVENT SHALL GTCO CALCOMP’S LIABILITY EXCEED THE ORIGINAL PUR-
CHASE PRICE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. GTCO
CALCOMP SHALL NOT BE LIABLE BECAUSE THE PRODUCTS OR ANY DEFECTS THEREIN CAUSED ANY
DAMAGE TO OR FAILURE OF OTHER EQUIPMENT TO WHICH THE PRODUCTS ARE CONNECTED.
GTCO CALCOMP DISCLAIMS ANY LIABILITY FOR FAILURE OF THE PRODUCT TO CONFORM TO ANY AND
ALL SPECIFICATIONS, INCLUDING BUT NOT LIMITED TO DRAWINGS, MODELS AND SAMPLES OF THE
PRODUCT THAT WERE USED IN CONNECTION WITH THE SALE OF THE PRODUCT.
SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF CERTAIN LIABILITIES, SO THE
ABOVE LIMITATION MAY NOT APPLY. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE TO STATE. FURTHERMORE, THIS
WARRANTY MAY VARY IN OTHER COUNTRIES WHERE THE PRODUCT IS SOLD OR DISTRIBUTED.
