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Returning your tablet for repair
If you think you have a defective tablet, first see all topics in this section (above) and visit our Web site at
www.gtcocalcomp.com/calcompproducts/a_station/default.htm for the latest support information.
If you are still unable to properly operate your digitizer system, call Technical Support at 480-443-2214 or e-mail us
at [email protected]. Technical Support will assist you in determining if your tablet is defective,
and will help you obtain a Return Merchandise Authorization (RMA) number.
Important:
Please do not return your
product without first discussing the problem with, and receiving an RMA from, a GTCO CalComp Technical Support
Specialist.
Repackaging for shipment
Whenever you ship electronic equipment, try to ship it in its original packing materials. Because packing materi-
als are static-charged, you should ship the cursor or any extra electronics boards inside approved anti-static
plastic bags. If you are shipping the tablet or accessories to a GTCO CalComp Service Center for repair, attach a
tag to the equipment with the following information:
Q
Model number
Q
Serial number
Q
Maintenance contract number (if applicable)
Q
Return Merchandise Authorization number
Q
Detailed description of the problem
Specifications
The following tables list
DrawingBoard III
technical specifications:
Topics discussed in this section:
Communications specifications
Design specifications
Electrical specifications
Regulatory specifications
Environmental specifications
Physical specifications
Communications specifications
The
DrawingBoard III
tablet uses asynchronous serial RS-232C transmission with RS-232C/CCITT V.24
signals. The host end of the cable is standard.
Design specifications
Feature
Description
Resolution
Up to 12,700 lpi (500 lpmm)
Accuracy
± .010" standard accuracy
(Models 34120, 34180, 34240, 34360, 34480 and 34600)
± .005" high accuracy (optional)
(Models 34360-H1, 34480-H1 and 34600-H1)
± .002" high accuracy (optional)
(Models 34360-H2, 34480-H2 and 34600-H2)