11. Warranty and liability
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The customer is obliged to check immediately upon delivery
whether the products have been damaged during transport. In the
event of such damage, the customer must inform GS-Power as
soon as possible, but no later than three (3) days after delivery, by
means of a precise, written declaration stating the damage and, if
possible, a photo. Failure to check the products within the specified
time and to inform GS-Power or if the products are used at any
point in time is clear evidence that GS-Power has handed over the
delivery in a satisfactory manner.
•
In the event that the customer proves that one of the delivered
products does not correspond to the agreement, GS-Power has the
option (at its own discretion after receiving the products returned by
the customer) to either repair these products with new ones
replace products or refund the invoice amount excluding shipping
costs.
•
GS-Power grants a two-year limited warranty on damage caused
by manufacturing defects, starting with delivery. Damage caused
by manufacturing defects does not include damage due to (a)
general wear and tear, (b) short circuit, (c) overcharging, (d) deep
discharge, (e) overheating of GS-Power products, (f) installation of
the GS-Power product by persons who are not able to work with
electrotechnical devices or components, (g) any other improper
use contrary to the operating instructions or the safety instructions
from GS-Power, (h) any use contrary to the product specifications
of this product, (i) any act of nature beyond control.
•
The warranty period for parts of the product that have been
repaired or replaced under the warranty is twelve (12) months from
the date of repair or delivery of the replacement.