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If a fault occurs, first check the points listed below before taking the radio for repair. If you are unable to solve a
problem by following the below hints we suggest you consult you retailer or service professional.
WARNING:
Under no circumstances should you try to repair the unit yourself, as this would invalidate the warranty.
PROBLEM
POSSIBLE CAUSE
SOLUTION
No sound
Your headphones may be
connected.
The volume may have been set to
low.
The power cord may not be
connected correctly/firmly.
Disconnect your Headphones from
the unit.
Adjust the volume level of the
radio.
Reconnect the power cord firmly.
Ensure that the speaker cables are
connected correctly.
The buttons on the unit
are not responding
Electrostatic discharge or
interference from other electrical
equipment.
Turn the unit off and disconnect the
power cord. Wait for 5 – 10
seconds, then reconnect and turn
the unit back on
Radio poor reception
There is weak aerial signal or there
may be interference from other
electrical equipment.
Reposition the aerial and the unit to
receive the best reception possible.
Ensure the aerial is connected.
Keep the unit away from other
electrical equipment, where
interference is possible.
iPod/iPhone is not
charging
iPod/iPhone is not connected
properly to the unit.
Remove the iPod/iPhone from the
docking port and check that you
are using the correct cradle
Reinsert the correct cradle and the
iPod/iPhone securely. Make sure
you hear it click into the unit.
Unable to operate the
unit from the remote
control
There may be obstacles in between
the unit and the signal
The batteries may be exhausted
Make sure there are no obstacles
between the unit and the remote
control.
Move closer to the unit.
Replace the batteries.
Troubleshooting