HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe place; you will
need to have it should the product require attention under guarantee.
It will be useful if you complete the details below, as it will help us assist you when
requesting service (the model number is printed on the Instruction Booklet and the
serial number is printed on the Rating Label affixed to the appliance). Recording of
these details alone will not count as proof of purchase. A valid proof of purchase is
required for under guarantee service.
The area around the product must be easily accessible to the Engineer without the
need for cabinets or furniture being removed.
It is your responsibility to ensure our Engineers have a clean and safe environment to
carry out any repairs.
………………………………………………………………………………………………
Model No:
Serial No:
Retailer:
Date of purchase:
……………………………………………………………………………………………..
For service under guarantee simply telephone the appropriate number below
UK Mainland & Northern Ireland
0333 207 9920 or
Republic of Ireland:
01 691 0203
Register your appliance at:
grundig.co.uk/support/register
Before requesting service please check the troubleshooting guide in the Operating
Instructions as a charge may be levied where no fault is found even though your
product may still be under guarantee.
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions
contained within the extended guarantee agreement document, otherwise please
call the appropriate number above where service can be obtained at a charge.
S
hould you experience any difficulty in obtaining service contact the Grundig
Customer Helpline on Tel: 0333 207 9920 or e-mail:
……………………………………………....................................................................
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford,
Herts, WD18 8QU. Beko plc is registered in England and Wales with company
registration number 02415578.
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