Guarantee Details
Your new Grundig product is guaranteed against faulty materials, defective
components or manufacturing defects. The guarantee starts from the date of
original purchase of the product for a period of three (3) years unless Beko plc (the
“Manufacturer”) agrees to extend the guarantee for the product in writing. If you
have any questions about the guarantee on your product (including how long it is
valid), please contact your retailer or our Call Centre on 0333 207 9920.
This guarantee does not in any way diminish or affect your statutory rights in
connection with the product. This guarantee is in addition to your statutory rights as
a consumer. If you have any question about these rights, please contact the retailer
from which you purchased the product. In certain circumstances, it is possible that
your statutory rights may offer additional or higher levels of protection than those
offered under the terms of this guarantee.
What is covered by this guarantee?
· Repairs to the product required as a result of faulty materials, defective
components or manufacturing defects.
· Functional replacement parts to repair a product.
· The costs of a Grundig Approved Engineer to carry out the repair.
What is not covered?
· Transit and delivery damage.
· Cabinet or appearance parts, including but not limited to control knobs, flaps
and handles.
· Accessories and/or consumable items including but not limited to ice trays,
scrapers, cutlery baskets, filters and light bulbs.
· Repairs necessary as a direct or indirect result of:
-
Accidental damage, misuse or abuse of a product.
-
An attempted repair of a product by anyone other than a Grundig
Approved Engineer (the “Engineer”).
-
Installation or use of a product where such installation or use fails to
meet the requirements contained in this guarantee or the User
Instructions Booklet.
· Repairs to a product operated at any time on commercial or non-residential
household premises (unless we have previously agreed to the installation
environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted
by law, Beko plc (the “Manufacturer”) does not accept and will not be held liable for
any financial loss incurred in connection with the failure of any product to operate in
accordance with the expected standards. Such financial loss includes but is not
limited to loss arising from:
·
Time taken off work.
·
Damaged food, clothing or other items.
·
Meals taken at restaurants or from takeaways.
·
General compensation for inconvenience.
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