Error 202
PV Voltage High
Too many PV panels
connected in series
1.Immediately disconnect the
DC switch and check the PV
voltage.
2.If the fault code still exists
after the normal voltage is
restored, contact manufacturer.
Error 203
PV Isolation Low PV panel insulation
problem
1. Check PV panel and wiring.
Error 204
PV Reversed
PV positive and
negative are
reversed
1.After shutdown, Check the
inverter terminal.
2. Restart inverter.
3.If error message still exists,
contact manufacturer.
Error 300
AC overvoltage
Grid voltage
overvoltage
1.Check grid voltage.
2. If the error message still exists
despite the grid voltage being
within the spec range, contact
manufacturer.
Error 301
AC reversed
AC wiring error
1.Check AC terminals.
2.If error message still exists,
contact manufacturer.
Error 302
No AC
Connection
No AC Connection
1.After shutdown, Check AC
wiring.
2. If error message still exists,
contact manufacturer.
Error 303
NE abnormal
N or PE wring error
1.Check PE wiring.
2.Check N wiring.
Error 304
AC F Outrange
Abnormal grid
frequency
1. Restart inverter.
2. If error message still exists,
contact manufacturer.
Warning
217
BDC Abnormal
ARO battery error
1.Check ARO battery terminals
2.Check the connection.
between the inverter and the
ARO battery.
Warning
218
BDC Bus
Disconnect
Inverter and BDC
wiring failure
1. Check the wire connection
between the inverter and the
ARO battery.
2.If error message still exists,
contact manufacturer.
ShineServer Operation 8
ShineServer is the online monitoring platform that allows remote access through the
ShinePhone App or any web browser. However, the premise is that the Wi-Fi network has
been configured.
Account and plant information will be the same in both the web browser version and on
the ShinePhone App.
8.1 Register an Account
a) Log in to our monitoring website http://server-us.growatt.com and click Register an
Account.
b) Fill in the appropriate information on the registration interface and log into the
account after the registration is completed.
8.2 Create a power plant
a) When you log into your account for the first time, you will be prompted to register a
power plant.
b) Click Add Plant on the upper right hand corner to create a power plant. A single
account can contain multiple power plants.
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