8
TROUBLESHOOTING
Problem
Potential Cause
Solution
Unit does
not turn on
Power Plug
Do not touch the outside of the unit, burns may result.
Instead, use handles only when the unit is operating.
Check whether the power plug is connected to a
functional, grounded electrical outlet
Turn the unit off and wait for it to cool. Remove and
re-insert the plate(s) into proper position.
Contact Customer Service
Contact Customer Service
Contact Customer Service
Contact Customer Service
Unit turns on,
but the plate(s)
does not heat
up
Outside of
Unit is hot
during use
Plate(s) not inserted
correctly
Open circuit of
upper thermostat
Short circuit of
upper thermostat
Short circuit of
lowee thermostat
Open circuit of
lower thermostat
This is normal,
especially after
extended use
Error Code: E1
Error Code: E2
Error Code: E1
Error Code: E1
Other issues:
Contact Customer Service
Содержание Grill, Griddle & Waffle
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