Remote Cable Cutter
52087760 REV 1
16
© 2021 Greenlee Tools, Inc.
Problem
Possible Cause
Probable Remedy
Tool is
inoperative.
Contaminants in
ram area of tool.
Clean tool.
Tool parts worn or
damaged.
Send tool in for
service.
Motor is
inoperative.
Low or uncharged
battery.
Try known charged
battery. Inoperative
battery may be
discharged or may
have reached life
expectancy.
Broken switch
components.
Send tool in for
service.
Motor runs
but tool will
not complete
a cycle.
Oil level low.
Send tool in for
service.
Air in hydraulic
system.
Pull trigger and hold
retract button together
for about 10 seconds,
attempt cut again. If
unsuccessful, send tool
in for service.
Cold oil.
Pull trigger and hold
retract button together
for about 10 seconds
to warm oil.
Tool loses oil. Damaged seal.
Send tool in for
service.
Troubleshooting
Before You Begin
1. Make sure that the battery is charged. Recheck the battery after several minutes to make sure the battery is
holding its charge.
2. Remove battery from tool.
3. Check the tool, see Pre-Operation Inspection.
4. Reinstall the battery and check the tool over again.
Consult the tables below for solutions to troubleshoot possible issues the tool may face. To aid trobleshooting, The
Tool Indicator LED Table (pg. 8) explains signals from the red LED on the tool that may occur.
Error
Code
Meaning
Action
1
Overcurrent fuse
Seek Service
2
Overcurrent comparator
Seek Service
3
Overheated circuit board
Cool Tool
4
Overheated battery
Cool Battery
5
Battery empty; operation
stops
Charge Battery
6
Faulty cut; complete cycle
Seek Service
7
Faulty cut; incomplete cycle
Seek Service
8
Low battery
Charge Battery
9
Battery empty
Charge Battery
10
Real-time clock battery low
Seek Service
11
Tool deactivated
Seek Service
12
Service necessary
Seek Service
13
Real-time clock not found
1. Re-insert Battery
2. Seek Service
14
Bluetooth
®
unit not found
1. Re-insert Battery
2. Seek Service
15
[Not Used]
16
Pressure sensor not found
Seek Service
17
Pressure exceeded
Seek Service
18
Battery temperature too low
Warm Battery
21
Remote control battery low
Replace Battery
Tool Operation Troubleshooting Table
Tool Error Code Table