Limited Warranty Statement
10
GREE distributor (hereinafter “Company”) warrants this product against failure due to defect in
materials or workmanship under normal use and maintenance as follows. All warranty periods
begin on the date of original installation. If the date cannot be verified, the warranty period begins
one hundred twenty (120) days from date of manufacture. If a part fails due to defect during the
applicable warranty period Company will provide a new or remanufactured part, at Company’s
option, to replace the failed defective part at no charge for the part. This limited warranty is
subject to all provisions, conditions, limitations and exclusions listed below.
• A warranty period of Seven (7) years on compressor to the original registered end user.
• A warranty period of Five (5) years on all parts to the original registered end user.
• A warranty period of One (1) year on the remote control provided with the original unit.
• Limited warranty applies only to systems that are properly installed by a state certified
or licensed HVAC contractor, under applicable local and state law in accordance with all
applicable building codes and permits; GREE installation and operation instructions and
good trade practices.
• Warranty applies only to products remaining in their original installation location.
• Defective parts must be returned to the distributor through a registered servicing dealer
for credit.
NEO09HP230V1AH
NEO12HP230V1AH
NEO18HP230V1AH
Effective on new GREE Ductless purchases on or after March 1, 2013
DuctlEss HEAt PumP multi-sPlit systEms
