Super Free Match Series
24
12 Troubleshooting
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Caution!
ƹ
In the event of abnormal conditions (like, stinky smell), please shut off the power supply
immediately and then contact the appointed service center; otherwise, the abnormal running
would damage the air conditioner and also would cause electric shock or fire hazard .
ƹ
Do not repair the air conditioning personally but instead contact the professionally skilled
personnel at the appointed service center, as the incorrect repair would cause electric shock or
fire hazard etc.
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12.1
Check before Contacting Service Center
Please check the following items before contacting the maintenance serviceman.
Conditions Causes
Corrective
actions
Broken fuse or breaker is off
Replace the damaged fuse or
close the breaker
Power off
Restart the unit after power
supply resumes
Power supply plug is loose
Plug the power supply properly
The batteries voltage of the remote
controller is insufficient
Replace with new batteries
The unit does not
run at all
Remote controller is out of the control
scope
The distance shall be within 8m
The unit stops
soon after it starts
Air inlet or outlet of indoor unit or
outdoor unit is blocked
Remove the obstacles
Air inlet or outlet of indoor unit or
outdoor unit is blocked
Remove the obstacles
Temperature setting is improper
Adjust the setting of remote
controller or wire controller
Air speed is set too low
Adjust the setting of remote
controller or wire controller
Improper airflow direction
Adjust the setting of remote
controller or wire controller
Door or window is open
Close the door or window
Under direct sunshine
Hang curtain or blinders over the
window
Too many people in the room
Too many heat sources indoors
Reduce the heat sources
Cooling or heating
is abnormal
The filter screen is dirt or blocked
Clean the filter screen
If the air conditioner still runs abnormally after the above check and handling, please contact
the local appointed service center and also give a description of the error occurred as well as the
model of the unit.
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