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69

Installation and Maintenance

Service Manual

9.2 Procedure of Troubleshooting

1. Malfunction of Temperature Sensor F1, F2

Main detection points:

● Is the wiring terminal between the temperature sensor and the controller loosened or poorly contacted?
● Is there short circuit due to trip-over of the parts?
● Is the temperature sensor broken?
● Is mainboard broken?
Malfunction diagnosis process:

Is the wiring terminal between the 

temperature sensor and the controller 

loosened or poorly contacted?

Start

Insert the temperature 

sensor tightly

Yes

Yes

Yes

Yes

Yes

Yes

No

No

No

No

No

No

Is malfunction 

eliminated

Is malfunction 

eliminated

Is malfunction 

eliminated

Replace it with a 

temperature sensor with 

the same model

Make the parts upright

Is there short circuit due to trip-

over of the parts

Is the temperature sensor normal 

according to the resistance table?

Replace the mainboard with 

the same model.

End

Содержание GWH09AAB-K6DNA3A

Страница 1: ...GREE ELECTRIC APPLIANCES INC OF ZHUHAI Change for Life Service Manual Models GWH09AAB K6DNA3A GWH12AAB K6DNA3A Refrigerant R32...

Страница 2: ...r Introduction 13 6 2 Operation of Smart Control Smart Phone Tablet PC For Gree 17 6 3 Operation of Smart Control Smart Phone Tablet PC 30 6 4 GREE App Operation Manual 43 6 5 Ewpe Smart App Operation...

Страница 3: ...0 1 Indoor Unit 87 10 2 Outdoor Unit 89 11 Removal Procedure 93 11 1 Removal Procedure of Indoor Unit 93 11 2 Removal Procedure of Outdoor Unit 98 Appendix 106 Appendix 1 Reference Sheet of Celsius an...

Страница 4: ...echnical Information Service Manual 1 Summary Indoor Unit GWH09AAB K6DNA3A I GWH12AAB K6DNA3A I Part Technical Information Outdoor Unit GWH12AAB K6DNA3A O LC GWH09AAB K6DNA3A O LC Remote Controller YA...

Страница 5: ...K6DNA3A I Product Code of Indoor Unit CB478N00200 CB478N00100 Fan Type Cross flow Cross flow Diameter Length DXL mm 93X580 93X580 Fan Motor Cooling Speed SH H M L SL r min 1300 1200 1100 850 1350 120...

Страница 6: ...Length LXDXW mm 710X19 05X508 731X19 05X550 Fan Motor Speed rpm 900 900 Output of Fan Motor W 30 30 Fan Motor RLA A 0 36 0 36 Fan Motor Capacitor F Air Flow Volume of Outdoor Unit m3 h 1600 2200 Fan...

Страница 7: ...flow Super High Pipe length 5m Outdoor temp C Condition Indoor DB27 C WB19 C Indoor air flow High Pipe length 5m Condition Indoor DB27 C WB19 C Indoor air flow High Pipe length 5m Condition Indoor DB...

Страница 8: ...heat exchanger Fan speed of indoor unit Fan speed of outdoor unit Compressor revolution rps Indoor Outdoor P MPa T1 C T2 C 27 19 35 24 09 12K 0 8 1 1 12 to 15 65 to 38 TURBO High 49 11 to 14 64 to 37...

Страница 9: ...6 Technical Information Service Manual 3 Outline Dimension Diagram 3 1 Indoor Unit Unit mm Models W H D W1 W2 W3 09 12K 773 250 185 131 462 180 D H W 75 35 55 W3 W2 W1 55 35 75...

Страница 10: ...7 Technical Information Service Manual 3 2 Outdoor Unit 257 780 596 842 286 540 320 Unit mm 09K 12K Unit mm 320 782 510 712 257 286 540...

Страница 11: ...ipe specification Liquid pipe 1 4 6mm Gas pipe 3 8 9 52mm Indoor unit Outdoor unit COOLING HEATING 4 Way valve COOLING Discharge Suction Heat exchanger evaporator Heat exchanger condenser Valve Valve...

Страница 12: ...OG Orange 5 Electrical Part 5 1 Wiring Diagram Indoor Unit Instruction Note Jumper cap is used to determine fan speed and the swing angle of horizontal lover for this model 600007000973 7 6 1625 7 03...

Страница 13: ...5 2 5 29 203 6 7 5 9 8 203 203 9 8 8 5 0 1 7 5 1 32 5 1 1 8 1 1 1 3 1 75 2 3 0 62 7 21 6 7 3 1 8 5 127 0RWRU DSSOLHV WR WKH LURQ VKHOO PRWRU JURXQG RQO 1 225 81 7 600007000763 600007000687 09K 12K RI...

Страница 14: ...Jumper cap 3 Interface of health function live wire 4 Live wire interface 5 Interface of health function neutral wire 6 Neutral wire interface 7 Fan motor interface of PG 8 Fuse 9 Communication inter...

Страница 15: ...al 2 Reactor wiring terminal 3 Outdoor fan wiring terminal 4 Terminal of chassis electric heater 5 Terminal of compressor electric heater 6 Terminal of 4 way valve 7 Grounding wire 8 Communication wir...

Страница 16: ...t Please refer to the actual models This is a general use remote controller it could be used for the air conditioners with multifunction For some function which the model doesn t have if press the cor...

Страница 17: ...om AUTO COOL DRY FAN and HEAT as the following AUTO COOL DRY FAN HEAT Note Only for models with heating function This button is used for setting Fan Speed in the sequence that goes from AUTO to then b...

Страница 18: ...nd buttons simultaneously 3s to lock or unlock the keypad If the remote pressing any button blinks three times controller is locked is displayed In this case Combination of and buttons About lock Abou...

Страница 19: ...some models Replacement of batteries in remote controller Emergency operation If remote controller is lost or damaged please use auxiliary button to turn on or turn off the air conditioner When the ai...

Страница 20: ...tance control as shown below Please refer to Functions introduction for specific control methods Install the APP according to its guidance When successfully installed your smart phone homepage will sh...

Страница 21: ...n tap Next select the name of home Wifi router then enter the correct password and select a server Select Add device and enter the page of Add device Tap Manual configuration and enter the page Manual...

Страница 22: ...e short distance operation to control the air conditioner and then you can use the long distance control Functions introduction 1 User registration Purpose To realize long distance control Operation i...

Страница 23: ...st of controllable smart devices will be generated Default name for air conditioner is the last 8 numbers of the air condtioner mac address Step 1 Tap and hold a0b417ac to enter the page Edit device T...

Страница 24: ...Save the setting of preset name 3 Set device image Please refer to step 1 in 2 1 3 Control functions 1 Common control functions General control on the operation of smart devices On Off temperature fa...

Страница 25: ...an speed Step 2 Advanced settings Tap to enter advanced settings You may select Air Dry Health Light Sleep or Energy saving 2 Advanced control functions Set scene Preset Link Infrared control only APP...

Страница 26: ...Select execution device select the air conditioner named babyroom Then select ON or OFF Continue to select the next execution device as instructed above Tap to set the interval Tap Save Tap the scene...

Страница 27: ...ed to synchronize the time tap synchronize If such Hint interface doesnt show up please skip this operation procedure Tap Name to customize the preset name Preset device cant be selected and it will d...

Страница 28: ...d enter the page Add linkage Tap Device Param to enter the page Select device Take baby room as an example Tap babyroom Enter the page Select environment parameters Tap Temperature to enter the page S...

Страница 29: ...ting days Then tap Save Step 3 Select Execute command Tap Execute command and enter the page Select device Tap the name of device that you want to control Tap ON or OFF and then tap Save to complete t...

Страница 30: ...t advanced functions Tap Sleep to enter the page Sleep You can select Traditional sleep Expert sleep or DIY sleep Tap DIY sleep and then tap the left and right arrows to set sleep time Tap up and down...

Страница 31: ...quick configuration information and units information including backup to cloud and backup list on the cloud Backup to cloud Enter the Menu on the left and tap Backup Tap Backup to cloud and then tap...

Страница 32: ...ates etc The server setting here must be the same as the server setting in Configuration mentioned before Otherwise remote control will be invalid 4 Feedback User can feedback suggestions to back stag...

Страница 33: ...ifi hotspot is the last 8 numbers of the air conditioner mac address Password is 12345678 Step 2 Open APP and the screen will show the air conditioner that you just connected Tap the name of this air...

Страница 34: ...ge Manual configuration Step 2 Tap Next in the First Step Step 3 Select the wireless network of air conditioner APP will show the password 12345678 default password of the network of air conditioner T...

Страница 35: ...e hot spot signal of air conditioner is the last 8 bits of MAC address Eg Select a0b41737 and enter the defaulted password 12345678 to connect it Notice Finally press Configuration and APP will send t...

Страница 36: ...XXX and turning on the APP Functions introduction 1 User registration Purpose To realize long distance control Operation instruction For the first time login you have to register a new username If you...

Страница 37: ...ress Step 1 Tap and hold the Wifi model name such as a0b417ac to enter the page Edit device Tap Image to select the source of image Select from Default images or Take photo or Choose from photos and s...

Страница 38: ...mer type select On Then select the repeating days Save the setting of preset name 3 Set device image Please refer to step 1 in 2 1 3 Control functions 1 Common control functions General control on the...

Страница 39: ...vanced settings You may select Air Dry Health Light Sleep or Energy saving 2 Advanced control functions Set scene Preset Link Infrared control only applicable to smart phones with infrared emitter Set...

Страница 40: ...condition of the scene 3 Preset includes single device preset and multi device preset Single device preset This can preset a certain device to be On Off at a specific time On the homepage Device take...

Страница 41: ...t device to select one or more devices Then return to the page Device 4 Link This function is applicable to some models Select a master device When the environment satisfies the parameters as set in t...

Страница 42: ...hen tap Save Step 2 Set time parameter for linkage Tap Time parameter to enter the page Set time Slide rightwards to turn on the setting time Tap Execution time then tap Start and Stop to set start ti...

Страница 43: ...cenes 4 Menu functions Menu functions Share Set History Feedback 1 Share To share quick configuration information and units information including local export and local import For local import you jus...

Страница 44: ...phones and are connecting to the same wireless router 2 Backup To keep backup of the quick configuration information and units information including backup to cloud and backup list on the cloud Backu...

Страница 45: ...t vibration message alerts server updates etc The server setting here must be the same as the server setting in Configuration mentioned before Otherwise remote control will be invalid 4 Help Please re...

Страница 46: ...tall it When GREE App is installed register the account and add the device to achieve long distance control and LAN control of Gree smart home appliances For more information please refer to Help in A...

Страница 47: ...art App is installed register the account and add the device to achieve long distance control and LAN control of smart home appliances For more information please refer to Help in App 6 5 Ewpe Smart A...

Страница 48: ...alue under each condition Ambient temperature is Tamb Tcompensation for heat pump unit and Tamb for cooling only unit 4 If theres I feel function Tcompensation is 0 Others are same as above 5 Fan mode...

Страница 49: ...remote control code 01 current set temperature will be displayed 2 Only when remote control signal is switched to indoor ambient temperature display status corresponding remote control code 10 from o...

Страница 50: ...set Tindoor ambient temperature Tcompensation 1 unit operates according to the previous status When Tpreset Tindoor ambient temperature Tcompensation 2 compressor stops operation and outdoor fan will...

Страница 51: ...operating under this mode fan speed will adjust according to auto fan speed if compressor stops operation under this mode indoor fan will be in residual heat blowing status When power on communicatio...

Страница 52: ...stalling the unit at the place where there may be leaked corrosive gas or flammable gas If there leaked gas around the unit it may cause explosion and other accidents 7 Do not use extension cords for...

Страница 53: ...entilated The continuous ventilation status should be kept during the operation process Check whether there is fire source or potential fire source in the maintenance area The naked flame is prohibite...

Страница 54: ...e unit adequately grounded The grounding wire cant be used for other purposes 6 Must apply protective accessories such as protective boards cable cross loop and wire clip 7 The live wire neutral wire...

Страница 55: ...liquid valve and gas valve are fully closed and power is disconnected before detaching the connection pipe If compressor starts running when stop valve is open and connection pipe is not yet connected...

Страница 56: ...ng tape 4 Electroprobe 7 Electronic leakage detector 10 Pipe pliers pipe cutter 2 Screw driver 5 Universal meter 8 Vacuum pump 11 Pipe expander pipe bender 3 Impact drill drill head electric drill 6 T...

Страница 57: ...east 15cm At least 15cm At least 250cm Space to the wall S p a c e t o t h e o b s t r u c t i o n r o o l f e h t o t e c a p S Space to the obstruction Drainage pipe Space to the wall Space to the o...

Страница 58: ...or unit Make the bound pipes pass through the wall hole and then connect outdoor unit Neaten the pipes Vacuum pumping and leakage detection Check after installation and test operation Finish installat...

Страница 59: ...ounding with specialized grounding device by a professional Please make sure it is always grounded effectively otherwise it may cause electric shock 2 The yellow green wire in air conditioner is groun...

Страница 60: ...tlet pipe The position of piping hole should be a little lower than the wall mounted frame As show in Fig 1 5 Connect the Pipe of Indoor Unit 1 Aim the pipe joint at the corresponding bellmouth As sho...

Страница 61: ...cover As show in Fig 11 8 Bind up Pipe 1 Bind up the connection pipe power cord and drain hose with the band As show in Fig 14 2 Reserve a certain length of drain hose and power cord for installation...

Страница 62: ...heating unit to the wiring terminal according to the color fix them with screws As show in Fig 23 6 Neaten the Pipes 1 The pipes should be placed along the wall bent reasonably and hidden possibly Mi...

Страница 63: ...tricity The water outlet can t be placed in water 1 Use Vacuum Pump 1 Remove the valve caps on the liquid valve and gas valve and the nut of refrigerant charging vent 2 Connect the charging hose of pi...

Страница 64: ...efer to the malfunction analysis discharge protection overload 5 Overcurrent protection E5 OFF 3S and blink 5 times During cooling and drying operation compressor and outdoor fan stop while indoor fan...

Страница 65: ...d 14 Outdoor ambient temperature sensor is open short circuited F3 OFF 3S and blink 6 times During cooling and drying operating compressor stops while indoor fan operates During heating operation the...

Страница 66: ...operation the complete unit will stop operation 1 Measure the voltage of position L and N on wiring board XT if the voltage is higher than 265VAC turn on the unit after the supply voltage is increased...

Страница 67: ...ll stop while indoor fan will operate During heating operation the complete unit will stop Replace outdoor control panel AP1 30 Module high temperature protection P8 During cooling operation compresso...

Страница 68: ...6 PFC protection HC OFF 3S and blink 14 times During cooling and drying operation compressor will stop while indoor fan will operate During heating operation the complete unit will stop operation Refe...

Страница 69: ...le indoor fan will operate During heating operation the complete unit will stop Supply voltage is unstable 45 Malfunction of complete units current detection U5 During cooling and drying operation the...

Страница 70: ...67 Installation and Maintenance Service Manual If malfunction occurs corresponding code will display and the unit will resume normal until protection or malfunction disappears...

Страница 71: ...s insufficient or too much refrigrant blockage of capillary and increase of suction temp improper running of compressor burning in or stuck of bearing damage of discharge valve malfunction of protecto...

Страница 72: ...oken Malfunction diagnosis process Is the wiring terminal between the temperature sensor and the controller loosened or poorly contacted Start Insert the temperature sensor tightly Yes Yes Yes Yes Yes...

Страница 73: ...he connection of PG motor control terminal is firm Turn on the unit again measure whether the output voltage on control terminal for PG motor is more than 50V within 1 min after the louvers are opened...

Страница 74: ...the mainboard is defined abnormal Malfunction diagnosis process Start Is there jumper cap on the mainboard Is the jumper cap inserted correctly and tightly Replace the jumper cap with the same model...

Страница 75: ...harges slowly The zero cross detectioncircuit of the mainboard is defined abnormal Malfunction diagnosis process Turn power off for 1minute the turn back on The unit returns to normal Conclusion U8 is...

Страница 76: ...normally Replace outdoor mainboard Connect normally Adjust the connection Replace fan capacitor Replace motor Fan capacitor is broken Motor is broken Replace mainboard Improve the radiating environme...

Страница 77: ...anual 5 Malfunction of detecting plate WIFI JF Start Is malfunction eliminated The end check if the connection wire are correctly connected Replace the detecting plate with the same model Replace the...

Страница 78: ...er than 200V Fault with the voltage testing circuit on control panel AP1 Replace the control panel AP1 Measure the AC voltage between terminalL andN on wiring board XT power supply Voltage within 210V...

Страница 79: ...ure Loose Is the connection in correct order Is the voltage input of the machine within normal range Use AC voltmeter to measure the voltage between terminal L and N on the wiring board XT Is the comp...

Страница 80: ...two ends of capacitor C2 until the voltage is lower than 20V Replace the capacitor C2 Then energize and start the unit Replace the control panel AP1 Take corrective actions according to Technical Serv...

Страница 81: ...d high temperature protection Is outdoor ambient temperature higher than 53 20 minutes after the complete unit is powered off Is heat dissipation of the indoor unit and outdoor unit abnormal Normal pr...

Страница 82: ...ompressor stopping enough Fault diagnosis process No Yes No No Yes Yes Yes No Power on the unit Is stop time of the compressor longer than 3 minutes Restart it up after 3 minutes Does startup fail Are...

Страница 83: ...sor connected correctly Is connection sequence right Is the connection made in clockwise direction Connect the wires correctly Replace the control panel AP1 If the fault is eliminated Replace the comp...

Страница 84: ...utes after the complete unit is powered off Is the terminal FA for the electronic expansion valve connected correctly Connect the wires correctly Resistances between the first four pins close to the t...

Страница 85: ...re is any damage or short circuit Replace it as per the wiring diagram and reconnect the wires If the fault is eliminated Remove the PFC capacitor and measure resistance between the two terminals Is t...

Страница 86: ...id the equipment operate normally before the failure occurs The AP1 voltage detection circuit is at fault Check wiring inside of the indoor and outdoor units Are wires broken Check the communication c...

Страница 87: ...the compressor Replace the mainboard with the same model End Is the supply voltage too low with overload Is the indoor outdoor heat exchanger dirty or are the air inlet and outlet blocked The fan is a...

Страница 88: ...d for details Malfunction of compressor Compressor cant operate Refer to point 5 of maintenance method for details 9 3 Maintenance method for normal malfunction 1 Air Conditioner Cant be Started Up 2...

Страница 89: ...pipe Replace drain pipe Wrapping is not tight Water leaking from the pipe connection place of indoor unit Wrap it again and bundle it tightly 5 Compressor Cant Operate Possible causes Discriminating m...

Страница 90: ...nance Service Manual 10 Exploded View and Parts List 10 1 Indoor Unit The component picture is only for reference please refer to the actual product 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20...

Страница 91: ...022 26152022 1 11 Evaporator Support 200025000003 200025000003 1 12 Evaporator Assy 011001000388 011001000388 1 13 Fan Motor 150120874 150120874 1 14 Wall Mounting Frame Sub assy 017211000005 01721100...

Страница 92: ...ation and Maintenance Service Manual 10 2 Outdoor Unit The component picture is only for reference please refer to the actual product 12K 1 2 3 4 5 7 8 9 10 11 12 13 14 27 26 15 16 17 18 19 20 21 22 2...

Страница 93: ...Compressor and Fittings 00103925G 1 9 Compressor Gasket 76710287 3 10 4 Way Valve Assy 030152000016 1 11 Big Handle 2623343106 1 12 Valve Cover 22243006 1 13 Cut off Valve 071302391 1 14 Cut off Valve...

Страница 94: ...91 Installation and Maintenance Service Manual 09K The component picture is only for reference please refer to the actual product 16 15 14 13 12 6 5 4 3 2 1 7 8 9 10 17 19 18 20 21 22 23 24 25 26 11...

Страница 95: ...7000000134P 1 11 Fan Motor 1501308507 1 12 Small Handle 26233100 1 13 Top Cover Sub Assy 01253073 1 14 Motor Support 01703104 1 15 Condenser Assy 011002000557 1 16 Rear Grill 01473009 1 17 Capillary S...

Страница 96: ...iler Axile bush Open the panel Loosen the clasp shown in the fig and then pull the left filter and right filer outwards to remove them Push out the axile bush on horizontal louver Bend the horizontal...

Страница 97: ...box cover 2 Screw Panel Display Screws Front panel Front case sub assy Panel rotation Groove 3 Remove panel 4 Remove electric box cover 2 5 Remove front case sub assy Front case sub assy Front case s...

Страница 98: ...he power cord Remove the wiring terminal of power cord Lift up the main board and take it off Electric box Cold plasma generator Grounding screw Indoor tube temperature sensor Electric box assy Main b...

Страница 99: ...move the connection pipe clamp First remove the left side of evaporator from the groove of bottom shell and then remove the right side from the clasp on the bottom shell Remove 3 screws fixing evapora...

Страница 100: ...lade and motor lift the motor and cross flow blade upwards to remove them 8 Remove motor and cross flow blade Motor clasp Screws Remove 3 screws fixing motor clamp and then remove the motor clamp a Cl...

Страница 101: ...dure of Outdoor Unit Procedure Steps 1 Remove big handle 2 Remove top cover top cover big handle valve cover Before disassamble Remove the screws fixing big handle valve cover and then remove them Rem...

Страница 102: ...n remove the front grille Remove connection screws connecting the front panel with the chassis and the motor support and then remove the front panel Remove the screws fixing protective grille and then...

Страница 103: ...n remove the motor Remove the screws fixing motor support and then remove the motor support Remove the screws fixing clapboard and then remove the clapboard Remove the screws fixing electric box assy...

Страница 104: ...oint connecting the valve with capillary and condenser unsolder the welding joint connecting the gas valve and air return pipe remove the 2 screws fixing the gas valve to remove the gas valve Unsolder...

Страница 105: ...move big handle top panel a Before disassembly Remove the connection screw fixing the big handle and then remove the handle Remove connection screws connecting the top cover plate with the front panel...

Страница 106: ...e blade and then remove the axial flow blade Remove screws fixing electric box cover and then remove the electric box cover Cut off the tieline pull out all wiring terminals and remove all connection...

Страница 107: ...should be as quickly as possible and keep wrapping cotton wet all the time Be sure not to burn out the lead out wire of compressor Remove the 4 tapping screws fixing the motor Pull out the lead out w...

Страница 108: ...lve and the air return pipe to remove the gas valve Remove the 2 screws fixing the liquid valve and unsolder the welding joint connecting the liquid valve to the Y type pipe to remove the liquid valve...

Страница 109: ...s o C Fahrenheit display temperature o F Fahrenheit o F Celsius o C Fahrenheit display temperature o F Fahrenheit o F Celsius o C 32 33 32 0 55 56 55 4 13 79 80 78 8 26 34 35 33 8 1 57 58 57 2 14 81 8...

Страница 110: ...llowing steps A Cut the pip Confirm the pipe length according to the distance of indoor unit and outdoor unit Cut the required pipe with pipe cutter B Remove the burrs Remove the burrs with shaper and...

Страница 111: ...88 33 10 63 72 2 439 111 0 737 5 63 46 34 10 2 73 2 358 112 0 717 4 60 23 35 9 779 74 2 28 113 0 697 3 57 18 36 9 382 75 2 206 114 0 678 2 54 31 37 9 003 76 2 133 115 0 66 1 51 59 38 8 642 77 2 064 1...

Страница 112: ...983 5 84 61 34 13 59 73 3 144 112 0 956 4 80 31 35 13 04 74 3 04 113 0 93 3 76 24 36 12 51 75 2 94 114 0 904 2 72 41 37 12 76 2 844 115 0 88 1 68 79 38 11 52 77 2 752 116 0 856 0 65 37 39 11 06 78 2...

Страница 113: ...62 11 32 101 3 22 15 362 9 24 51 41 63 10 93 102 3 13 14 342 8 25 49 19 64 10 54 103 3 04 13 323 9 26 47 08 65 10 18 104 2 96 12 306 2 27 45 07 66 9 83 105 2 87 11 289 6 28 43 16 67 9 49 106 2 79 10...

Страница 114: ...d Qianshan Zhuhai Guangdong China 519070 Tel 86 756 8522218 Fax 86 756 8669426 Email gree gree com cn Http www gree com HONG KONG GREE ELECTRIC APPLIANCES SALES LIMITED Add Unit 2612 26 F Miramar Towe...

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