GreatCall Jitterbug Touch, Руководство пользователя

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7 2 User Guide
3.1 Our Friendly 30-Day Return Policy
If for any reason, within 30 days from date of purchase, you are not completely satisfied with
your phone, we will refund the first month’s service charge and the cost of the phone, plus
applicable taxes if:
• You have used less than 30 minutes.
• You return the phone in “like new” condition, as determined by GreatCall, in the original
box with all components and materials.
The activation fee and shipping charges are not refundable.
If you have used more than 30 minutes within 30 days from the date of purchase, and did not
exceed your plan minutes then we will:
• Retain your monthly service charge; or
• $0.35 per minute for each additional minute over 30 minutes; whichever is less.
If you have used more than 30 minutes within 30 days from the date of purchase, and did
exceed your plan minutes then we will retain your monthly service charge plus $0.35 per
minute for each additional minute over your plan minutes.
Return Information:
• Please call our Customer Service Department at 1-800-733-6632 , 24 hours a day, 7 days
a week, to cancel your account and obtain a return authorization number. If your phone
was purchased from a retail store, it must be returned to that store and is subject to the
retailer’s return policy.
• Approved returns must be shipped back at the customer’s expense in the original
packaging.
• Refunds, if applicable, will be processed back to the party that paid in the same manner
that payment was received. Please allow 21 business days for processing.