Consumer_2012
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Consumer Mowing Equipment
Limited Warranty
Ariens Company (Ariens) warrants to the
original purchaser
that Ariens, Gravely and Countax brand lawn and garden
consumer products purchased on or after 1/1/2012 will be free from defects in material and workmanship for the time period
noted in the chart below. Equipment put to personal use around a single household or residence is considered “Consumer
Use”; equipment put to any business use (agricultural, commercial, or industrial) or used at multiple locations is considered
“Commercial Use.” If any product is rented or leased, then the duration of these warranties shall be 90 days after the date of
purchase.
An authorized Ariens dealer (Ariens brand products), Gravely dealer (Gravely brand products), or Countax dealer (Countax
brand products) will repair any defect in material or workmanship, and repair or replace any defective part, subject to the
conditions, limitations and exclusions set forth herein. Such repair or replacement will be free of charge (labor and parts) to
the original purchaser except as noted below.
Special Extensions
The chart below details special extensions to this warranty:
Exceptions and Limitations
The chart below details special exceptions to this warranty:
Customer Responsibilities
Register the product immediately at the time of sale.
If the dealer does not register the product, the customer must
complete the product registration card in the literature package and return it to the Ariens Company, or register the unit online
at www.ariens.com, www.gravely.com, www.countax.com.
To obtain warranty service, the
original purchaser
must:
• Perform the maintenance and adjustments explained in the owner's manual.
• Promptly notify Ariens or an authorized Ariens, Gravely or Countax service representative of the need for warranty service.
• Transport the product to and from the place of warranty service at owner's expense.
• Have the warranty service performed by an authorized Ariens, Gravely or Countax service representative.
Warranty
Code
Product Group
Warranty Period
Consumer Use
Warranty Period
Commercial Use
HA
Zoom & ZT Zero-Turn Riders; AMP™ Rider
3 Years
90 Days
HB
Max Zoom & ZT HD Zero-Turn Riders
3 Years
1 Year
HC
Tractors, "961" Series Walk-Behind Mowers
2 Years
90 Days
HD
Classic LM Series Mowers; Wide Area Walk Mowers
3 Years
90 Days
N/A
Service (replacement) Parts
90 Days (no labor)
90 Days (no labor)
Warranty
Code
Warranty Exception
Warranty
Period
Use
Detail
HA, HB
Mower Deck Shell on
Zero-Turn Riders
5 Years
Consumer
3 years parts and labor
Additional 2 years parts only
HA, HB
Main Frame on
Zero-Turn Riders
5 Years
Consumer
3 years parts and labor
Additional 2 years parts only
HA
Batteries for AMP™ Rider
2 Years
Consumer
100% first year; prorated second year
Warranty
Code
Warranty Exception
Warranty
Period
Use
Detail
All
Batteries
1 Year
Consumer
Prorated
All
Belts, Muffler, Tires
None
Commercial
These components are not covered when used
commercially.
All
Cloth, Plastic, and Rubber
Components (Including
Belts and Cables)
Maximum
2 Years
All
Warranty is limited to 2 years for consumer use.
Except as noted above, these components are
covered for defect, not for wear.
All
Engines
See Engine
Manufacturer’s
Warranty
All
Engines are covered by engine manufacturer’s
warranty. Refer to engine manufacturer’s warranty
statement.
