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UCM6xxx Voicemail service Guide
LEAVE A VOICEMAIL
If an extension has voicemail enabled under basic settings “
Extension/Trunk
Extensions
Basic
Settings
” and after a ring timeout or user not available, the caller will be automatically redirected to the
voicemail in order to leave a message on which case they can press # in order to submit the message.
In case the caller is calling from an internal extension, they will be directly forwarded to the extension’s
voicemail box. But if the caller is calling from outside the system and the incoming call is routed by DID to
the destination extension, then the caller will be prompted with the choice to either press
1
to leave a
message for the called extension. This feature could be useful for remote voicemail administration.
