14
USE AND CARE INSTRUCTIONS
Troubleshooting
If the smoker fails to light :
1.
2.
3.
To purge air from your gas line and/or reset
the regulator excess gas flow device:
Turn Control Knob to the OFF position.
Turn off the gas at the tank valve.
Disconnect regulator from LP Gas tank.
Let unit stand 5 minutes to allow air to purge.
Reconnect regulator to the LP Gas tank.
Open both smoker cabinet doors.
Turn tank valve on SLOWLY 1/4 of a turn.
Customer Support Helpline
Call 8am to 4:30pm CST
1-800-761-5456
Monday through Friday
WARNING
!
Should a FLASHBACK fire occur in or around the
Burner Tube, follow the instructions below. Failure
to comply with these instructions could result
in a fire or explosion that could cause serious
bodily injury, death, or property damage.
!
Shut off gas supply to the gas smoker.
Turn the Control Knob to OFF position.
Open both smoker cabinet doors.
Put out any flame with a Class B fire
extinguisher.
Once the smoker has cooled down,
clean the Burner Tube and Burner
according to the cleaning instructions in
this Operator's Manual.
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WARNING
Misalignment of Burner Tube over Orifice
Correction:
Reposition Burner Tube over Orifice.
Obstruction in gas line
Correction:
Remove fuel line from smoker. Do not
smoke! Open gas supply for one second to clear
any obstruction from fuel line. Close off gas supply
at source and reconnect fuel line to smoker.
Plugged Orifice
Correction:
Remove Burner from smoker by
removing the screw from the rear of Burner using
a Phillips Head Screwdriver. Carefully lift Burner
up and away from gas valve Orifice. Remove the
Orifice from gas valve and gently clear any
obstruction with a fine wire. Then reinstall all
Orifice, Burner, Screw and cooking components.
If an obstruction is suspected in Gas Valve, call
the Customer Support Helpline.
Obstruction in Burner Tubes
Correction:
Follow the Burner Tube cleaning
procedure in
page 16
of this Operator's Manual.
Misalignment of Ignitor on Burner
Correction:
Check for proper position of the
Electrode Tip as shown in
step 6
page 9
. The
gap between the Spark Electrode Tip and
Burner should be approximately 3/16". Adjust
if necessary. With the gas supply closed and all
Control Knob set to OFF press the Electric
Ignitor cap and check for the presence of a spark
at the Electrode.
Disconnected Electric Wires
Correction:
Inspect the Ignitor Junction Box found
behind the Control Panel. Connect loose Electric
wires to Junction Box and try to light the smoker.
Weak AA battery
Correction:
Unscrew the Ignitor Cap and replace
the battery.
If the smoker still does not light you may
need to purge air from the gas line or reset
the regulator excess gas flow device.
Note:
This procedure should be done every time a
new LP Gas tank is connected to your
smoker.
Open the smoker cabinet doors and wait at least 10
minutes for gas to clear, then retry.
If your smoker still fails to light, check gas supply and
connections.
Repeat lighting procedure. If your smoker still fails to
operate, turn the gas off at source, turn the Control
Knob to OFF, then check the following:
Push and turn the Control Knob to HIGH.
Press Electric Ignitor for 3-4 seconds to light
the burner.
