Troubleshooting
3A1320L
35
Troubleshooting
Problem
Cause
Solution
Kettle pilot burner does
not ignite or does not
remain ignited
Low or empty LP-gas tank
Replace with full tank.
Gas supply hose not connected to tank
Connect gas supply hose.
LP-gas tank shut-off valve closed
Open LP-gas tank shut-off valve.
Manual gas shut-off valve closed
Open manual gas shut-off valve.
Gas lines leaking or disconnected
Check for gas leaks. Connect and tighten fit-
tings.
Kettle gas safety valve knob not in correct posi-
tion
Turn knob to “PILOT” position and fully push
in (see
Operation
manual).
Not providing adequate time for thermopile to
heat up
See
Operation
manual.
Kettle pilot igniter has weak battery
Replace part (see
Parts
manual).
Kettle pilot electrode gap incorrect
Incorrect flame length and/or gas pressure
Adjust flame and pressure (see Repair man-
ual).
Strong wind blowing flame out
Move ThermoLazer out of strong winds.
Make sure burner view ports are closed.
Burner and/or gas lines plugged
Unplug holes and lines. Isolate all gas regu-
lators if clearing line with forced air (see
page 6).
Kettle gas safety valve not functioning correctly
Replace part if it fails diagnostic test (see
page 6).
Thermopile not functioning correctly
Replace part if it fails diagnostic test (see
page 12).
Kettle pilot electrode ground wire not correctly
connected
Clean connections and retighten. Replace
ground wire if damaged.
Kettle pilot electrode lead wire has a short
Replace part (see
Parts
manual).
Kettle pilot igniter not functioning correctly
Replace part (see
Parts
manual).
Kettle burner regulator not functioning correctly
Replace part (see
Parts
manual).
Kettle burners shut off
before material is melted
Material level is low
Add material to kettle. Once material level is
up to thermometer, this condition will be cor-
rected.
ProMelt Only
Over temperature safety switch not functioning
correctly
Replace part (see
Parts
manual).