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Troubleshooting
Troubleshooting
Troubleshooting
Problem
Problem
Problem
Cause
Cause
Cause
Solution
Solution
Solution
Power is not on.
Turn power supply on.
ProControl 1KE Plus is completely
dark.
Loose or disconnected power
cable.
Tighten or connect cable.
ProControl 1KE Plus has power
but does not function.
Hardware failure.
Replace ProControl 1KE Plus.
Pressure or Flow Rate reads 0
when fluid is flowing.
Loose or disconnected flow
meter/pressure transducer cable.
Check the digital input/output
cable going to/from the meter.
Pressure or Flow Rate reads “—
— —” all the time.
Units in Setup are set to NONE,
indicating that the system has no
pressure transducer and/or fluid
meter.
Choose preferred units for each
device present. See
6: Pressure Transducer, page 47
,
for pressure,
, for flow rate.
Faulty flow meter sensor or meter.
Replace sensor or meter.
Inaccurate flow reading.
Meter needs calibration.
Calibrate meter.
See
Wrong transducer is selected.
Choose the correct transducer
from the options in
6: Pressure Transducer, page 47
Inaccurate pressure range.
Offset or slope are set incorrectly.
Review and correct settings for
the pressure offset (mV) and slope
(mV/bar). See
.
Excessive static discharge.
Replace ProControl 1KE Plus.
Display readout faulty.
Ambient temperature too high.
Lower ambient temperature.
Incorrect data addresses.
Check address configuration.
Incorrect communication
parameters.
Check communication
parameters.
Communication failure.
Incorrect cabling.
Check cabling and wiring. See
.
Clogs in fluid line or in meter.
Clean fluid line and/or meter.
Consult meter manual (see
Fluid is not flowing.
Gears worn or damaged.
Service meter.
Con-
sult meter manual (see
58
3A6948A