EN
20
Troubleshooting
If the device does not work properly, check if you can
fi
x the problem yourself
fi
rst. If
these steps do not solve the problem, contact our customer service team.
Do not try to repair an electrical device yourself!
Problem
Possible cause
Remedying
The device is not
working. The warning
light (
9
) does not light
up.
The thermostat (
4
) is not
properly connected to the
thermostat socket (
7
).
Correct the
fi
t.
The power plug is not proper-
ly plugged into the socket.
Plug in the power plug.
The socket is defective.
Try another outlet.
There is no mains voltage.
Check the fuse of the mains
connection.
The fuse in the fuse
box is triggered.
Too many devices connected
to the same circuit.
Reduce the number of devic-
es in the circuit.
The food is too dark.
The preparation time is too
long.
Shorten the preparation time.
The temperature is set too
high.
Decrease the temperature.
The food is not fully
roasted/baked.
The preparation time is too
short.
Extend the preparation time.
The temperature is set too
low.
Increase the temperature.
During use, an un-
pleasant odour can
be detected.
On
fi
rst use.
An odour can often occur
when using new devices
for the
fi
rst time. The smell
should disappear after the
device has been used several
times.
The device is dirty.
Follow the instructions in
"Cleaning and Storage”.
