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G953-01306-01-B

Google Consumer Hardware Limited 

Warranty — USA/Canada

This Limited Warranty applies only if you are a consumer and purchased 

your Google product (“Google Product”) in the United States or Canada.
What does this warranty cover and how long does it last? Google warrants 

that a new Google Product (including any ancillary parts that may be 

packaged with it) will be free from defects in materials and workmanship 

under normal use in accordance with Google’s published user 

documentation for one year from the date of original retail purchase in its 

original packaging by you. If a Google Product has been refurbished, Google 

warrants that the Google Product (including any ancillary parts that may be 

packaged with it) will be free from defects in materials and workmanship 

under normal use in accordance with Google’s published user 

documentation for ninety days from the original date of retail purchase by 

you (these warranties are collectively referred to as our “Limited Warranty”).
What will Google do? (THIS IS YOUR EXCLUSIVE REMEDY) If a defect 

covered by this Limited Warranty arises and you return your Google Product 

during the Limited Warranty period (which is one year for new Google 

Products and ninety days for refurbished Google products), Google will in 

its sole discretion and to the extent permitted by law repair your Google 

Product using new or refurbished parts, replace your Google Product with a 

new or refurbished Google Product functionally at least equivalent to yours, 

or accept the return of your Google Product in exchange for a refund of the 

purchase price you paid for your Google Product. If Google repairs or 

replaces your Google Product, the repaired or replaced Google Product will 

continue to be warranted for the remaining time of the original warranty 

period. All returned parts for which you have received a replacement will 

become the property of Google. Repair or replacement may result in loss of 

data. Nothing in this Limited Warranty will reduce or otherwise affect your 

statutory rights in relation to your Google Product.
THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS 

WARRANTY GOOGLE PROVIDES FOR YOUR GOOGLE PRODUCT, AND THE 

ABOVE REMEDY IS YOUR SOLE REMEDY. TO THE MAXIMUM EXTENT 

PERMITTED BY APPLICABLE LAW, GOOGLE EXPRESSLY DISCLAIMS ALL 

OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER 

STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR 

OTHERWISE, REGARDING YOUR GOOGLE PRODUCT, EXCEPT THAT ANY 

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A 

PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN 

DURATION TO THE PERIOD OF THE EXPRESS WARRANTY ABOVE (EITHER 

ONE YEAR OR NINETY DAYS, DEPENDING ON WHETHER YOUR GOOGLE 

PRODUCT IS NEW OR REFURBISHED).
Some states, provinces or territories do not allow limitations on how long  

an implied warranty lasts, so the above limitation may not apply to you. 
What does this warranty not cover? This Limited Warranty is only valid and 

enforceable in locations where the Google Product is sold and will apply 

only if you purchased your Google Product from Google or its authorized 

resellers. This Limited Warranty only applies to hardware components (and 

not any software elements) of Google Product, and this Limited Warranty 

does not apply to damage caused by: (1) normal wear and tear; (2) 

accidents; (3) misuse (including failure to follow product documentation); 

(4) neglect; (5) disassembly; (6) alterations; (7) servicing other than by 

Google-authorized technicians; and (8) external causes such as, but not 

limited to: water damage, exposure to sharp objects, exposure to excessive 

force, anomalies in the electrical current supplied to the Google product, 

and extreme thermal or environmental conditions. This Limited Warranty 

does not guarantee that use of the Google Product will be uninterrupted or 

error-free.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM 

EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS 

SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “GOOGLE PARTIES”) 

SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY 

(WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR 

FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, 

INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES 

THAT MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR GOOGLE 

PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER 

OR NOT A GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN 

ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY 

SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE 

GOOGLE PARTIES’ TOTAL LIABILITY IN CONNECTION WITH YOUR GOOGLE 

PRODUCT OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT 

YOU ACTUALLY PAID GOOGLE FOR YOUR GOOGLE PRODUCT.
Some states, provinces or territories do not allow the exclusion or limitation 

of incidental or consequential damages, so the above limitation or exclusion 

may not apply to you. 
How do you make a claim? To make a claim under the Limited Warranty, 

please contact Google Product Support at g.co/nest/contact. You must 

provide your name, contact information, and the serial number of your 

Google Product to receive support. You may also be required to provide  

a purchase receipt.
Other limitations: No vendor, seller, authorized reseller, employee, or 

representative of Google or its affiliates or any third party is authorized to 

make any modification, extension, or addition to this Limited Warranty. If 

any term of this Limited Warranty is held to be illegal or unenforceable, the 

remaining terms of this Limited Warranty will remain in full force and effect.
How state, province, territory, and other laws apply to you: This warranty 

gives you specific legal rights, and you may also have other rights that vary 

from jurisdiction to jurisdiction.
This Limited Warranty is given by Google LLC, organized in the state of 

Delaware, whose principal place of business is at 1600 Amphitheatre 

Parkway, Mountain View, CA, 94043, United States.

G953-00932-01 REV C

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