Solution:
If your control panel displays “-L”, it may be an error code and we
assume both control panels are displaying this. If so, then it means there is a
communication issue between the control panel, power supply, and
temperature sensor. Please proceed to the following:
Step A:
1.
Reconnect the sauna’s power cord. Make sure the control panel is turned
ON. Two individuals will be needed. One individual will continuously watch
the "-L" on the control panel to see if it changes while a second person goes
up to the roof and locate the "PANEL CONTROL" harness connection that
was connected during the assembling of the sauna room. Check both ends
of this connection including at the power supply box.
2. Disconnect the "PANEL CONTROL" harnesses (both ends) and then
reconnect making sure that the connection is snug and tight.
3. Also and while up on the roof, please located the temperature sensor
wire. The temperature sensor is the black probe that is sticking out of the
interior ceiling above your head as you sit on the bench. Disconnect the
connection and reconnect to make sure the connection is snug and tight.
4. The individual watching the control panel can let you know if the "-L" ever
changed. If the "-L" is still displayed on the control panel, then we need to
rule out a control panel issue. Please proceed to
Step B.
Step B:
1. Make sure to first unplug the sauna
’s power cord from the wall outlet or
power source. If the sauna is hard wired straight to the breaker in the Electric
Panel, turn the breaker to the “OFF” position.
2. Remove the exterior wood frame around the exterior control panel. Simply
unscrew the screws holding the wood frame on.
3. Once the wood frame has been removed, lift the control panel up and
out. On the backside of the control panel, you will see a connection
plug. This connection plug needs to be removed. In some cases, there is a
plastic tie that holds the connection plug in place during shipment. This tie
will have to be cut before the connection plug can be unplugged. You do not
need to replace this tie. There are several connections, but you only have to
be concerned with the black connection. You want to unplug by pulling the
male connection from the female connection. Reconnect to make sure the
connection is snug and tight. Leave the control panel hanging from the wall
panel (do not replace with the wood frame as of yet).
4. Next, you can plug the sauna room back into the wall outlet or turn the
breaker back “ON”. Test the control panel to see if it is responding and
working properly or if the "-L" is still displayed. If the control panel is
responding and working properly, then it was a connection issue causing the
problem and you can put back the control panel and wood frame.
Solution:
Unfortunately, our saunas cannot be connected to a GFCI due to
the amount of power the sauna uses. We have had customers who have
connected their sauna to a GFCI protected outlet for the first time or for many
months and then all of a sudden the GFCI starts causing the sauna to trip or
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