Spartan
Model No.2671
Page 16
gmpopcorn.com
Issue
Possible Cause
Solution
Oil Pump Does Not Deliver
Oil to Kettle
(for units
equipped with oil)
A.
Mini Circuit Breaker(s) on
popper tripped
A.
Check the Mini Circuit Breaker(s); if reset,
then trips again, the unit must be inspected/
repaired by qualified service personnel.
B.
Oil Dispense Unit
B.
For additional possible causes/solutions,
reference the Troubleshooting section of the
Oil Dispense Unit Manual.
Long Popping Cycles
(Longer than 4 minutes for
Salt Popcorn; longer than 6
minutes for Sweet Popcorn)
A.
Heating Element
A.
One of the heating elements in the kettle may
be burned out. This would result in the kettle
never reaching the proper operating
temperature. Check with a qualified service
person for inspection/repair.
B.
Low Voltage
B.
If the machine is operated on low voltage, this
could cause the kettle not to reach the proper
operating temperature. Check with a qualified
electrician.
C.
Inadequate Supply Lines
C.
Inadequately sized electrical supply lines, in
addition to being a fire hazard, would also
prevent the kettle from reaching the proper
operating temperature. Check with a qualified
electrician.
D.
Inferior Corn
D.
Inferior quality corn would result in longer
popping cycles. Use only top quality hybrid
popcorn from reputable suppliers. Even then,
if you let your corn pick up moisture or dry
out, your popping cycles will be slow.
Kettle Agitator Shaft not
Rotating
A.
Mini Circuit Breaker(s) on
popper tripped
(if equipped)
A.
Check the Mini Circuit Breaker(s); if reset,
then trips again, the unit must be inspected/
repaired by qualified service personnel.
B.
Kettle Motor Switch
B.
If the kettle agitator shaft is not rotating,
DO NOT pop corn. Make sure the Kettle Motor
Switch is ON. If the switch is ON, and the shaft
is not rotating, the switch or motor may be
faulty, contact qualified service personnel for
inspection/repair.
C.
Kettle Agitator Shaft/Stir
Blade not rotating. (Unit
must be OFF, unplugged
and cool prior to
checking or adjusting the
agitator assembly.)
C.
If the kettle agitator shaft is not rotating,
DO NOT pop corn. Check the clearance
between the kettle bottom and the stir blade;
it should be 1/32” (thickness of a dime).
Yellow Dump Light is ON
or Blinking - Buzzer is
Sounding (outside of
normal operation)
Light on steady, but Kettle
not heating enough to pop
corn.
A.
Temperature Control
Board has detected an
error condition
A.
A loose kettle lead-in connection can cause a
thermocouple lead issue. (Units with a
removable kettle, make sure kettle lead is
plugged in completely and the locking ring is
fully screwed onto kettle receptacle.)
Contact qualified service personnel for
inspection/repair (reference the Electronic
Temperature Control section of this manual
for light indicators or error condition.)
