Pop-O-Gold
http://www.gmpopcorn.com
Page 15
TROUBLESHOOTING
LONG POPPING CYCLES
If your pop cycle is longer than 4 minutes, it can be the result of several things:
HEATING ELEMENT - One of the heating elements in the kettle may be burned out. This would result in
the kettle never reaching the proper operating temperature.
LOW VOLTAGE - If the machine is operated on low voltage, this could cause the kettle not to reach the
proper operating temperature. Voltage for each leg, with kettle turned on, must be at least 110v.
INADEQUATE SUPPLY LINES - Inadequately sized electrical supply lines, in addition to being a fire
hazard, would also prevent the kettle from reaching the proper operating temperature. Check with a
qualified electrician.
INFERIOR CORN - Inferior quality corn would result in longer popping cycles. Use only top quality hybrid
popcorn from reputable suppliers. Even then, if you let your corn pick up moisture or dry out, your
popping cycles will be slow.
KETTLE DOES NOT HEAT
Before you go any further, make sure the kettle lead-in cord is plugged in and the Kettle shunt trip
breaker is not tripped. The shunt trip beaker may trip during transit, if the breaker is reset then trips
again; contact a service technician for inspection/repair before going any further.
KETTLE HEAT SWITCH - Check the voltage to and from the Kettle Heat switch, and if the switch is
defective replace it.
CONTROL - A defective thermocouple lead will cause the kettle not to heat. Check for good connections
from the kettle to the control.
KETTLE AGITATOR - If the kettle agitator shaft is not rotating
DO NOT
Pop corn. Adjust the clearance
between the kettle bottom and the stir blade to 1/32” (use a dime). Loosen the set screw in the collars
above and below the crossbar and adjust the agitator shaft as necessary. Then re-tighten the set screws in
the collars.
OIL PUMP DOES NOT DELIVER OIL TO KETTLE
If the pump is operating but oil is not dispensed, the oil may be solid in the oil lines. If the pump is not
operating, it may be necessary to replace it.