ASTRO-POP 16 & 20 OZ
2022,2023,2024,2023EX,2024EX,2026,2026EX,2026T
13
KETTLE DOES NOT HEAT
If the kettle does not heat at all, it can be the result of several things. Before you go any further, make
sure the kettle lead-in cord is plugged in, and that the fuses are not blown. Make sure all electrical
connections are tight.
A. KETTLE HEAT SWITCH – Check the current to and from the “KETTLE HEAT” switch, and if the
switch is defective and should be replaced. You can also check the thermostat by checking
the current to and from it.
B. THERMOSTAT—A defective thermostat would cause the kettle no6t to heat. A good check is
to bypass the thermostat and see if the heating elements will produce heat. If they do, the
thermostat is defective and should be replaced. You can also check the thermostat by
checking the current to and from it.
C. HEATING ELEMENTS—Normally the heating elements should last through several tons of
popcorn, however, elements do burn out. Visual inspection might show a hole burned through
the metal sheath in some cases. If no defect is apparent, check the current to the heating
elements. If defective, new elements are available from our local Gold Medal Dealer or directly
from the factory.
MOTOR WILL NOT TURN AGITATOR
If the kettle drive motor will not turn the agitator shaft, when it is engaged, disengage the agitator
shaft by turning the dump handle counterclockwise. Look at the drive dog on the gear box output
shaft to see if it turns when the “KETTLE MOTOR” switch is “ON”. If the drive dog is turning,
there is probably a kernel of popped or unpopped corn wedged between the stir blade and the
kettle bottom.
If there is more than 1/32” clearance between the kettle bottom and the stir blades, they should be
adjusted. To do this, loosen the set screw in the collar at the top of the crossbar and lower the
agitator shaft as necessary. Then re-tighten the set screw in the collar. Now, take up the end play
in the agitator shaft by repositioning the collar on the bottom of the kettle crossbar.
In some very remote cases a drive pin in the gear box can be sheared. If the agitator shaft will not
rotate under a load, this is probably your trouble. A quick way to check this is to engage the
agitator shaft and then manually try to turn the shaft. If the shaft turns manually, a drive pin in the
gear box is sheared. We suggest you return the entire gear box to the factory for repair.
OIL PUMP DOES NOT DELIVER OIL TO KETTLE
If the oil pump does not deliver oil to the kettle, it could be the result of several things. However, the
first thing to do is check the oil in the bucket to be sure it is liquid. Perhaps you did not allow enough
melting time at high heat, or the heating element is defective. The limit switch on the manual high
heat timer could also be defective. If the oil is liquid, check the following:
A. ELECTRICAL CONNECTIONS—Check all electrical connections to see that they are clean and
tight.
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