22
Troubleshooting
Battery Life seems short
•
The operating temperature is below 5
°
C. This is due to the
characteristics of the battery and is not a malfunction.
•
The battery has not been used for long periods of time. Please
recharge the battery of the eReader again.
•
The battery is not fully charged. Please charge the eReader for
at least 6 hours.
An eBook cannot be read
•
Copyright protected eBooks cannot be read on any device
other than the authorised one.
•
Check if the eBook has expired.
•
Check if the eBook format is supported by the eReader.
The eReader cannot be operated during USB connection
•
The eReader cannot be operated while it is connected to PC.
•
Eject the eReader from the computer to resume operation.
•
To use the eReader while charging, click on the [Safely Remove
Hardware] icon located on the left lower corner to disconnect
data connection with computer. After the eReader is safely
removed, our computer will only charge the eReader and you
can now resume normal operation.
Precautions and Maintenance
Battery
•
Charge the battery only in temperature that ranges from 0 to
35 degree Celsius.
•
Do not charge the eReader if the battery is damaged or leaking.
Operating Conditions
•
Never subject the eReader to extreme light, temperature,
moisture or vibration.
23
Precautions and Maintenance
•
Never wrap the eReader in fabrics and leave powered, even
while charging.
•
Do not expose the eReader to the following for extended
periods of time:
•
Extreme temperatures
•
Direct sunlight
•
High humidity or places with corrosive substances.
•
Sub-zero conditions.
Using the Headphones
•
Listening to audio at high volumes can cause hearing damage.
•
Do not use headphones while driving, cycling or operating any
motorised vehicles. It is also dangerous to play at a high
volume while walking, especially at pedestrian crossings.
Cleaning and Maintenance
•
If the eReader gets wet, turn it off immediately. Wait for the
eReader to dry completely before turning it on again.
•
Clean the screen with a soft cloth; be careful not to wipe it
with anything abrasive.
microSD card use
•
After inserting a microSD card, if the eReader does not
respond, please remove and insert it again.
•
Do not remove the microSD card or turn the eReader off
during data writing or reading to prevent damage to data and
to the eReader.
•
Make sure that the microSD card is unlocked before writing or
deleting data on the microSD card.
•
Backup your files and data before formatting the microSD card.
Please format the microSD card in FAT.
