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If your devices are not recharging from your Goal Zero Yeti, follow these steps:
1. Ensure the Output Port has been turned on. The white LED light on the power button
should be lit up.
a. If any of the lights have turned red, this indicates a trip. Push the button again to reset
it. The light will turn white when it is successfully reset.
2. Check the Battery Display. If it is at 20% or below, charge your Goal Zero Yeti.
3. Check the LCD Display for warning icons:
OVERLOAD:
Power draw exceeds port’s maximum allowance. Indicated by red light in
the port’s button.
4. Verify your device is suitable for use with the Goal Zero Yeti:
a. All of the Goal Zero Yeti output ports have their own max power capacity. Check the
Goal Zero Yeti’s Tech Specs to ensure your device is compatible.
5. If you are still experiencing trouble with your Goal Zero Yeti, please call our Customer
Solutions Center at 1-888-794-6250 or by email at [email protected].
Troubleshooting
HOT
- unit is to hot to
safely function. Allow unit
to cool and try again.
COLD
- unit is to Cold to
safely function. Allow unit
to warm and try again.
Battery requires attention.
Contact customer support.
1-888-794-6250
Education
BATTERIES 101:
GOAL ZERO utilizes the latest and greatest in battery technology to
accompany you on all life’s adventures. From the versatile and lightweight Lithuim Ion, to
the robust and powerful Lead Acid, we’ve compiled some helpful tips to keep your GOAL
ZERO batteries working their best.
i. Batteries need exercise.
The best thing for any battery is to use it. Don’t leave the battery sitting without being
charged for extended periods of time. If you will be storing the Goal Zero Yeti without a
charger, make sure it’s fully charged before you put it away.
ii. The “Battery Memory” myth.
Thanks to old Nickel-Cadmium (NiCd) batteries, there’s a myth running around that you
should completely drain your batteries before plugging them in for a recharge, called “deep
cycling”. Although true with NiCd batteries, the typical batteries you’ll find in most of your
gear today, including the advanced lithium and lead-acid batteries used in your GOAL ZERO
rechargers, require no such draining. In fact, you should avoid deep cycling your batteries – it
does more harm than good in most cases.
iii. The “Stadium Effect”.
The stadium effect occurs when recharging your batteries. You’ll notice your battery quickly
filling up in the beginning, then slowing down noticeably when trying to charge up the last
several percentages. Think of how quickly a stadium fills up when the doors first open – there
are hundreds of open seats so it’s easy to find the one you want. Eventually there are only
a few open seats here and there and people have to maneuver around to find the spot they
want and filling those seats takes longer. The same theory applies to recharging batteries.
It’s easy for energy to flow in and take up empty space in the beginning, and as time goes on
and there is less space available, it takes longer for the energy to fill in the holes.
iv. Read the manual.
Yeah, it might be a long read, but the manual is the best place to find the dos and don’ts for
the battery in your specific device. Reading your manual will ensure you’re taking steps to
keep your batteries happy and healthy.
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