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Telephone use
Finding the optimal position for holding a tele phone may require practice for
some individuals, and one or more of the following suggestions may be helpful.
• Hold the telephone as you would normally.
• Hold the telephone towards the top of the ear (closer to where the micro-
phones are).
• If whistling occurs, holding the tele phone in the same position may help the
hearing instrument to eliminate the feedback.
• Any whistling may also be decreased by holding the telephone slightly away
from the ear.
• Depending on your individual needs, your hearing care professional may
activate a program specifically for telephone use.
Telecoil
(optional on some ITC, ITE, and Mic in Helix models)
If equipped, a telecoil can be activated by your hearing care professional and accessed through one of the
additional programs. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional
telephone program may help to improve speech understanding on the telephone. When using a telecoil
program, the receiver of the telephone may need to be held closer to the hearing instrument. The handset
of the telephone may need to be moved to slightly different positions in order to find the best reception.
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