GMR STENSBALLE SC 1000, Руководство пользователя

Страница: 19 / 22

GMR maskiner a/s Page 19
STENSBALLE Collector Container - SC 800/1000/1500
User manual
GB
Customer services and claims
Claims The warranty period on GMR machines is 12 months from the purchase
date, and covers any material or manufacturing defects. These parts
will be replaced by GMR maskiner a/s free of charge. Consequential
damage and wear and tear will not be replaced.
Any components which are not manufactured by GMR maskiner a/s are
included under the terms of the warranty to the extent authorised by the
supplier of the parts in question.
GMR maskiner a/s reserves the right to assign a claim of this kind
to the relevant supplier and not to reach a decision until the relevant
supplier has responded.
The following must be observed when working on a claim:
• report the claim to GMR maskiner before the repair is started
• agree a time period with GMR maskiner for qualified technicians to
carry out the repair
• any labour costs will only be approved at a fixed net price.
If GMR maskiner a/s has not authorised repair work in advance, any
invoice submitted for repair work will not be approved.
At GMR maskiner a/s' request, before the claim can finally be handled,
any parts that were replaced must be sent carriage paid to the factory.
GMR maskiner a/s retains the exclusive right to determine the extent to
which a part shall be replaced or repaired.
Service It is the dealer’s responsibility to deliver the machine (and assemble if
required), to start it on delivery or first use, and to instruct the operator
about the use and maintenance of the machine (including tightening
nuts and bolts).
The dealer is also obliged to make sure that the user manual and spare
parts list is delivered to the customer and that the registration for use
is completed correctly and sent to GMR maskiner a/s no later than 1
month after delivery to the user. (See page 3)