TX677 Instruction Manual
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2.4 For repairs outside the warranty period, we warrant our repairs to
be free from defects in materials and workmanship for three months
from the date of the original repair. We agree to re-repair or replace (at
our option) any materials or workmanship which we are satisfied are
defective.
2.5 We warrant that we will perform services with reasonable care and skill
and agree to investigate any complaint regarding our services made in
good faith. If we are satisfied that the complaint is justified, and as our
sole liability to you under this warranty (to the extent permitted at law),
we agree to supply those services again at no extra charge to you.
2.6 To make a warranty claim you must before the end of the applicable
warranty period (see warranty table), at your own cost, return the
goods you allege are defective, provide written details of the defect,
and give us an original or copy of the sales invoice or some other
evidence showing details of the transaction.
Before returning any goods you will be required to follow the available
options:
Contact our Customer Support Team on 1300 463 463 or
[email protected].
A customer support team member will troubleshoot and validate if
your product is faulty. If so, they will email you a product RMA (Return
Material Authorisation).
Products that are authorised to be returned to GME must include the
following:
RMA form (Return Material Authorisation)
A copy of your proof of purchase, the faulty product, including all
accessories
2.7 Send your claim to:
GME Pty Ltd.
17 Gibbon Rd, Winston Hills, NSW 2153, Australia.
Tel: (02) 8867 6000 Fax: (02) 8867 6199.
Email: [email protected]
2.8 If we determine that your goods are defective, we will pay for the cost
of returning the repaired or replaced goods to you, and reimburse you
for your reasonable expenses of sending your warranty claim to us.
