Black plate (50,1)
GMC IntelliLink Infotainment System (GMNA-Localizing-U.S./Canada-
7639691) - 2015 - CRC - 5/5/14
50
Infotainment System
RSE Troubleshooting
No power:
The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides or it looks stretched out:
Press the MENU button on the
remote control to change the display
mode setting.
In auxiliary mode, the picture
moves or scrolls:
Check the
auxiliary input connections at both
devices.
The remote control does not
work:
Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote
control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on:
If the batteries are good,
make sure the headphones are
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The auxiliary source is running
but there is no picture or sound:
Check that the RSE video screen is
in the auxiliary source mode by
pressing the MEDIA button on the
remote control. Check the auxiliary
input connections at both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes:
Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
Check that the headphones are
positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones:
See your dealer for
assistance.
The Blu-ray/DVD is playing, but
there is no picture or sound:
Check that the RSE video screen is
sourced to the Blu-ray/DVD player
by pressing the MEDIA button on
the remote control.
Video Display Error Messages
The video screen may display one
of the following:
Disc Error:
There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region.
No Disc Inserted:
No disc is
present.
Disc Player Error:
The
temperature is outside the operating
range of the RSE system. If the
temperature is within range, see
your dealer.
