DANUBE 2 R500
66
www.glomex.it
E
N
GL
ISH
For further information, please address to the
GLOMEX Service Centre (see section “Technical
Support”).
11. RESHIPPING
Should you need to return the antenna to
GLOMEX, place it in a box, possibly the original
one, making sure it is well packaged and that the
upper and lower side are well recognizable.
In order to prevent any damage to the antenna
during transport, it is necessary to send it inside the
original radome (upper and lower).
Together with the antenna, please also send the
control unit, so that a verification of the whole
system is possible.
NOTE:
GLOMEX will not be liable for possible
damage occurred during transport due to incorrect
packaging.
S
WARNING
Do not ship the antenna to GLOMEX for repairs
without having received a corresponding
authorization to return the material (RMA), as
reported in the general warranty/support
conditions.
NOTE:
to remove the antenna from the boat, just
remove the upper radome by unscrewing the 8
screws near the base, unscrew the 2 screws on
each fastening foot and lift the antenna from the
lower radome.
The feet remain glued to the boat for a subsequent
new installation. After its removal from the boat,
fasten the upper radome onto the lower one again
using the 8 screws previously removed.
7. The equipment does not find
the satellite (the led on the
control unit flashes alternately
red and orange)
- the satellite signals are
obstructed by trees, buildings,
overpasses, mountains
- move the boat to allow an
unobstructed view for the
antenna
- the equipment software is not
up to date
- please contact the Service
Centre to ask for the software
update by SD card
- wrong SKEW adjustment
- adjust the SKEW by following
the instructions on page 52
- bad weather conditions
8. Disturbed images
- failure of the receiver
- refer to the user manual of the
receiver for support, spare
parts and warranty conditions.
9. Confused, incomplete and
obstructed images
- condensate or rain on the
radome, which can disturb the
signal with still vehicle
- remove the condensate
deposits from the radome with
a fresh water jet (not under
pressure)
- bad
weather
conditions
- periodically apply a liquid
detergent suitable for dishes
(no alcohol-based detergent)
to the radome surface and let
dry up
10. The decoder blocks
- alternating current fluctuations - refer to the user manual of the
receiver for support
11. The equipment operates with
still boat but not with moving
boat
- the satellite signal is
obstructed
- move away from possible
obstacles obstructing the
satellite signal
- failure in the gyroscope
system
- contact the Service Centre
