Global Payments VX 820 Duet, Краткое руководство пользователя

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Printer Paper Jam
If paper jams up inside the printer:
1. Lift up the latch on the base to unlatch the paper roll cover.
2. Remove the damaged paper from the paper roll and clear the feed
mechanism.
3. Re-install the roll of printer paper, as described in the Install Paper
Roll section.
4.
If the problem persists, it may be due to poor paper quality or use of
the wrong size paper roll. Install a new roll of the correct size and/or
higher-quality paper.
Other Common Messages
If the terminal cannot complete a transaction, it may print or display any
of the following messages:

Invalid sequence#

Not completed

PlN Block Err
Try to perform a handshake, refer to Section 18 , and then try the
transaction again.
21
– Response Codes
The interpretation of response codes as they are printed on the receipt:
AVS
AVS Response Definition
A
Address matches, but postal code does not
match.
E
The transaction was either not eligible for
address verification or an error occurred while
attempting to process the message.
G
Non-AVS participant outside U.S.; address not
verified for international transaction.
(Visa only)
N Address and postal code do not match.
R Retry; system unavailable or timed out.