1. From the main menu, press
MENU
until
Phone Order
is displayed
2. Select
Phone Order
by pressing the appropriate function key
3. Enter the account number, followed by the card expiration date
4. Enter the supervisor password and press
Enter
5. Enter the transaction amount and press
Enter
6. Enter the invoice number (optional) and press
Enter
7. Enter the employee number (optional) and press
Enter
8. Enter the V-code if prompted (optional) and press
Enter
9. Enter the address if prompted (optional) and press
Enter
10. Enter the postal code if prompted (optional) and press
Enter
11. The terminal connects to Global Payments for an authorization and
the response will be displayed on the screen
12. Terminal prints the receipt
NOTE:
It is possible that the transaction is authorized, but the
address and postal code did not match the information
the card issuer has. This transaction may represent
higher risk and you may choose to proceed as is or
void it.
Refer to
Section 21
for more information on AVS and
CVV response codes.
11
– Pre-Authorization and Completion
(Credit Only)
Using the pre-auth transaction allows you to enter a different amount at
the end of the transaction. For restaurants, if a chip card is presented,
do not use pre-auth and completion. A
SALE
transaction with a tip is
recommended because the cardholder will need to enter his/her PIN
(similar to debit cards).
If you operate a restaurant, hotel or car rental, your terminal may be
configured to display
Pre-auth
and
Completion
on the first page of the
main menu.
Pre-Auth
– Authorize the amount (before tip):
1. From the main menu, press
MENU
until
Pre-Auth
is displayed
Содержание VX 820 Duet
Страница 1: ...Payments Global Payments Countertop Duet VX 820 Quick Reference Guide July 2019...
Страница 27: ...Sample Credit Receipt Format Certain fields are optionally printed based on the configuration of the terminal...
Страница 31: ...Top View Rear View...
Страница 43: ...2019 Global Payments Inc All rights reserved SM 19197 v1 0EN...