HELP
GB
-
8
Frequently Asked Questions
1. The Subwoofer does not work properly
a. Make sure the unit is powered ON.
b. Reset the unit by unplugging the AC power cord for a few seconds, then
plugging it back in.
c. Try re-pairing the Subwoofer again.
2. There is no music coming out of the Bulb, what should I do?
a. Verify that there is electricity to the Bulbs.
b. Double check to see that the correct music source is selected.
c. Try re-pairing the bulbs with docking station, please refer to the Pairing
Guide on page 14.
d. Do not install these bulbs on a socket with dimmer switch.
e. Make sure iPhone is UNLOCKED before docking for full compatability.
3. There is buzzing coming from the speakers, how can I eliminate it?
The maximum distance between the base and the bulb should not exceed
50 to 100ft depending if there is interference, clear the air space that may
be blocking the signal. It is also recommended to have clear space between
other wireless products, such as wireless phones or internet routers.
4. My question is not answered, where can I get more support on this?
Please call us, toll free, at 1-866-909-3550 for troubleshooting and warranty
services. Please have the receipt information handy.
