81
Gigaset SL910A/SL910 / GBR-IRL / A31008-M2300-L101-2-7619 / appendix.fm / 6/19/13
Te
mplate L
ion
A5, V
e
rsion 2,
01.03.201
2
Service (Customer Care)
Visit the Gigaset Tutorial Library
Do you need additional visual explanations on specific Gigaset products or functionalities?
The Gigaset Tutorial Library offers an extensive selection of explanatory videos. The videos are
designed to get you started and help you understand the features of your Gigaset product. Sim-
ply choose the topic, product and/or enter a keyword to find your suitable video.
www.gigaset.com/tutoriallibrary
Have a look yourself!
Questions and answers
If you have any queries about the use of the telephone, suggested solutions are available on the
Internet at
www.gigaset.com/service
¤
FAQ
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First steps for troubleshooting
The table below also lists steps for troubleshooting.
Registration or connection problems with a Bluetooth headset.
¥
Reset the Bluetooth headset (see the user guide for your headset).
¥
Delete registration data from the handset when de-registering the device
(
£
page 53)
.
¥
Repeat the registration process
(
£
page 52)
.
There is nothing on the display and the display does not react when you touch it.
1. The handset is not activated.
¥
Press and
hold
a
.
2. The battery is flat.
¥
Charge or replace the battery
(
£
page 8)
.
3. The keypad and display lock is activated.
¥
Press and
hold
the menu key
v
.
"
Base connection lost - Searching for base ...
"
flashes on the display
.
1. The handset is outside the range of the base.
¥
Move the handset closer to the base.
2. The base is not activated.
¥
Check the base power adapter
(
£
page 6)
.
3. The base’s range is reduced because Eco Mode is activated.
¥
Deactivate Eco Mode
(
£
page 42)
or reduce the distance between the handset and the base.