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Customer Service & Assistance

Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / appendix.fm / 16.07.13

V

e

rsion 4, 16.0

9

.2005

Customer Service & Assistance

You have questions? As a Gigaset customer, you can take advantage of our compre-
hensive service offerings. You can find help quickly in the comprehensive User
Manual on the supplied product CD and in the service pages of our Gigaset online
portal.

Please register your phone right after purchase on www.gigaset.com/uk/service

thus enabling us to provide you even with better service in case of questions or in
case of a warranty claim. Your personal user account enables you to directly contact
our customer service by email.

In our constantly updated online service on www.gigaset.com/uk/service you can
find:

u

Extensive information about our products

u

FAQ compilations

u

Keyword search to help find topics quickly

u

Compatibility database: Find out which base stations and handsets can be com-
bined.

u

Product comparison: Compare the features of several products with each other.

u

Downloads for user manuals and current software updates

u

E-mail contact form for customer service

Our service representatives are available on the

telephone

for more advanced

questions or in-person consultation.

Here you can get competent advice on questions regarding installation, oper-
ation and configuration:

UK: 084503 18190

(local call cost charge)

Please note that if the Gigaset product is not sold by authorised dealers in the
national territory the product may not be fully compatible with the national tele-
phone network. It is clearly specified on the box near the CE mark for which coun-
try/countries the equipment has been developed. If the equipment is used in a
manner inconsistent with this advice or with the instructions of the manual and on
the product itself, this may have implications on the conditions for warranty or
guarantee claims (repair or exchange of product).

In order to make use of the warranty, the product purchaser is asked to submit a
receipt which proves the date of purchase (date from which the warranty period
starts) and the type of goods that have been purchased.

For questions about VoIP access, please contact the respective service provider.

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Содержание N300 A IP

Страница 1: ...A31008 M2214 B101 1 19 title AB fm 21 06 13 Congratulations By purchasing a Gigaset you have chosen a brand that is fully committed to sustainability This product s packaging is eco friendly To learn...

Страница 2: ...less PABX Configure up to six VoIP connections on your Gigaset Register up to six handsets and use your Gigaset s three answering machines Assign each handset its own phone number It s easy to configu...

Страница 3: ...on the base Lights up LAN connection active phone is connected to router Flashes Data transfer to LAN connection Press briefly Launch paging handset search display IP address of the base on the handse...

Страница 4: ...42 Notes on calling line display CLIP 44 VoIP telephony via Gigaset net 45 Gigaset HDSP telephony with brilliant sound quality 46 Making calls using network services 47 Configuring general settings f...

Страница 5: ...move remote operation 104 Using the network mailbox 106 Activating deactivating the network mailbox entering numbers 106 Configuring a answering machine for quick dial 107 ECO DECT 110 Connecting usi...

Страница 6: ...ing in to off the Web configurator 139 Understanding the structure of the Web configurator pages 141 Web configurator menu 145 Functions of the Web configurator 146 Customer Service Assistance 162 Que...

Страница 7: ...ll be able to advise you regarding the susceptibility of the device to external sources of high frequency energy Please refer to the Appendix chapter for the specifications of this Gigaset product Do...

Страница 8: ...base to a router LAN Internet 5 One quick guide and a CD 3a 2 1 3b or 5 4 Firmware updates This user guide describes the functions of your phone from firmware version 020 onwards Whenever there are n...

Страница 9: ...e to the multitude of different varnishes and polishes used on today s furnishings the occurrence of marks on the surfaces cannot be completely ruled out Please note Pay attention to the range of the...

Страница 10: ...u must connect the base to the fixed line and the Inter net see following image and register at least one handset to the base page 15 Follow the steps in the order given below 1 Connect the phone and...

Страница 11: ...on cable with RJ11 plug into the lower connection socket at the rear of the base 2 Insert the power cable of the power adapter into the upper connection socket at the rear of the base 3 Push both cabl...

Страница 12: ...nsert the power adapter into the mains socket As soon as a handset is registered with the base you can make fixed line calls and you can be reached on your fixed line number Gigaset N300A IP An answer...

Страница 13: ...ctories on your phone You can also connect a PC to the router if you want to set your phone via its Web configurator For Internet access you need a router connected to the Internet via a modem this ma...

Страница 14: ...in and the router is switched on the key lights up on the front of the base paging key As soon as a handset is registered with the base you can create VoIP connections within Gigaset net page 45 Plea...

Страница 15: ...rsion 3 5 or higher u DHCP must be activated e g Windows XP Connectthe PCEthernetconnection to afree LANsocketonyourrouter You will need an Ethernet cable Cat 5 with RJ45 modular jacks Click on Start...

Страница 16: ...ld the registration paging key on the base approx 3 seconds within 60 seconds Once the handset has located the base you will be asked to enter the base s system PIN Enter the four digit system PIN for...

Страница 17: ...es e g if DHCP is not enabled on the router you will have to assign a static IP address to the base for LAN access You must enter this IP address on the handset before carrying out the following steps...

Страница 18: ...VoIP you now need to enter the access data for your VoIP account You will receive all the necessary data from your VoIP provider This will include Either u Your user name if requested by the VoIP pro...

Страница 19: ...nnection You can configure additional VoIP connections later with the IP wizard page 125 or Web con figurator Information about the IP wizard appears in the display Press the bottom of the control key...

Страница 20: ...where applicable a user name Press the key below No on the dis play screen For further information please see Downloading VoIP provider data page 21 You have received an auto configura tion code acti...

Страница 21: ...t of the IP address In order for your router to recognise the phone dynamic IP address assign ment must also be activated on the router i e the router s DHCP server must be activated If the DHCP serve...

Страница 22: ...th the Gigaset configuration server on the Internet Various profiles with general access data for different VoIP providers can be downloaded here After a brief period you will see the following displa...

Страница 23: ...1 Provider 2 Provider 3 Provider 4 Provider 5 V Back OK You have not been able to download your provider s data If your VoIP provider does not appear in the list i e its general data is not pro vided...

Страница 24: ...the key several times if necessary You can see briefly in the display whether upper case lower case or digit input is selected Characters entered incorrectly can be deleted using the left display key...

Страница 25: ...red with your provider appears in the display The connection wizard starts Using the keypad enter the user name that you received from your VoIP provider Press the key under OK on the display screen O...

Страница 26: ...es charges based on the sendconnections You can assign each internal party a number or the associated connection as a send connec tion u Each connection number of your phone can be both a send as well...

Страница 27: ...change the receive connec tion setting Press the display key OK if you do not wish to change the setting Press OK to skip the following steps Continue from e Press Change to display the following c If...

Страница 28: ...ng the settings for the handset The updated list of receive connections is displayed one more time for you to check Press the display key OK to confirm the assignment e The send connection currently s...

Страница 29: ...to all handsets you are prompted to assign the receive connections for the three answering machines on the base Assign connections to answering machine is shown in the display Perform steps a to d fo...

Страница 30: ...rnal name of the handset Gigaset N300A IP The answering machines of the base to which you have assigned a receive connection are activated and switched on in answer and record mode with a standard ann...

Страница 31: ...so that the date and time are transferred from a time server on the Internet provided it is connected to the Internet You can activate deactivate the synchronisation with a time server via the Web co...

Страница 32: ...ubleshooting page 163 or contact our Customer Care team page 163 Information on is located here Making external calls and accepting calls page 37 Storing your own area code in the telephone page 122 S...

Страница 33: ...mples The display v Eco Mode Eco Mode on means Press right on the control key v to open the main menu Press right left down and up on the control key p to navigate to the Settings submenu Press the di...

Страница 34: ...o be confirmed Press down on the control key s until the Eco Mode menu option is highlighted Press the display key Change to activate deactivate the function Eco Mode Eco Mode Eco Mode Back Change Eco...

Страница 35: ...bmenus Function names may vary between the individual handsets For some Gigaset handsets you can choose between standard mode and expert mode menu views Menu options that are only available in expert...

Страница 36: ...to 3 Play Advisory Msg Answer Mach 1 to 3 Del Advisory Msg Answer Mach 1 to 3 Recordings page 102 Call Screening Handset page 102 Network Mailboxes Net AM Fixed Line page 106 Net AM IP1 Net AM IP2 Ne...

Страница 37: ...ge 85 Settings Date Time page 119 Audio Settings Music on hold page 122 Registration De reg Handset page 113 Telephony Area Codes page 122 VoIP Wizard Send Connections INT 1 INT 6 page 127 Rec Connect...

Страница 38: ...tion fixed line or VoIP connection is assigned to the handset as a send connection page 127 c Enter the number and press the talk key The number is dialled Or c Press and hold A list of your phone s c...

Страница 39: ...t possi ble is displayed u If you use VoIP to make a call to the fixed line you may also have to dial the area code for local calls depending on the provider You can avoid having to dial your own area...

Страница 40: ...5060 If your VoIP provider does not support the dialling of IP addresses each part of the address will be interpreted as a normal phone number Dialling emergency numbers Dialling plans for emergency...

Страница 41: ...all is received is displayed on the handset The displayed number may differ from the number you have dialled Examples u The called party has activated call divert u The call is answered by another con...

Страница 42: ...key You can accept the call as long as it is displayed on the screen If you press the end call key a a call to a VoIP connection is rejected For a call to the fixed line connection only the ringtone i...

Страница 43: ...ctory the caller s name will be shown You can use the display to decide which receive connection the call is directed to Example of display Or 1 Number or name of caller 2 Receive connection Indicates...

Страница 44: ...which the caller is saved in the online directory Prerequisites u The provider of the online directory you have set for your telephone supports this function u You have activated the display caller na...

Страница 45: ...In most cases sim ply resetting this device will remedy the situation Briefly disconnect the PABX power plug Re insert the plug and wait for the device to restart If the caller number is still not dis...

Страница 46: ...possible Numbers ending with the suffix 9 are automatically dialled via the Gigaset net connection Every Gigaset VoIP device is assigned a Gigaset net phone number by default page 171 All registered s...

Страница 47: ...d are broadband capable i e they support codec G 722 u For external calls via VoIP You make the call from a broadband capable handset You have selected codec G 722 for outgoing calls Your VoIP provide...

Страница 48: ...r ID CLIR You can make anonymous calls CLIR Calling Line Identification Restriction Your phone number will not be displayed when you make outgoing calls You are calling anonymously Prerequisites u For...

Страница 49: ...ch you want to activate or deactivate call divert and press OK You can enter data in the following fields Status Activate deactivate call divert Phone Number Enter the number to which the call is to b...

Страница 50: ...ay If you prefer to have a delay before the call is diverted select the length of the delay at this point None 10 sec 20 sec or 30 sec If you select None the call is not signalled on the handset and i...

Страница 51: ...ing can be changed via the Web configurator v Select Services Call Waiting Status Select On Off to activate deactivate call waiting Press the display key Save Call waiting is activated deactivated for...

Страница 52: ...is busy you can initiate ringback Ringback when busy The ringback will take place as soon as the party in question terminates the current call Ringback when no answer The ringback will take place as s...

Страница 53: ...ling VoIP page 54 Rejecting a waiting call VoIP You can hear the call waiting tone but do not want to speak to the caller Reject Press the display key The caller hears the busy tone Please note u You...

Страница 54: ...econnected to the first call participant You can also end a consultation call by pressing the end call key a The connec tion is briefly interrupted and you will receive a recall As soon as the receive...

Страница 55: ...VoIP Configuring call transfer via VoIP page 155 a Press the end call key to end the call with both participants Each of the callers can end their participation in the conference call by pressing the...

Страница 56: ...ll Cancelling ringback Prerequisite ringback is activated for your fixed line connection page 51 v Select Services Ringback Off A connection is established to the exchange and a code sent After confir...

Страница 57: ...online directories Provider specific names appear in the dis play q Select a directory online directory or Yellow Pages from the list and press OK This establishes a connection to the online directory...

Страница 58: ...have selected A list of the towns cities found is displayed if the search returns more than one result q Select the town city If the name of a town city is longer than one line it is abbreviated Selec...

Страница 59: ...me category where applicable address telephone numbers You can scroll through the entry with q Use Options to access the following options Refine search Refine search criteria and restrict hit list pa...

Страница 60: ...o limit the number of hits returned by a previous search Prerequisite A search result is displayed hit list with multiple entries or a message indicating too many hits Refine Press the display key Or...

Страница 61: ...hone using the Web configurator You must save the username and password in particular for accessing your personal online directory on the phone You can use the directory from every registered handset...

Страница 62: ...ame You can edit or delete the nickname in an entry Press Save to save the change Copy to Directory Copy an entry to the local directory Calling up an entry in the online directory Prerequisite You ha...

Страница 63: ...et net directory for the first time When you open the Gigaset net directory for the first time you are asked to enter a nickname for your connection You are entered in the Gigaset net directory under...

Страница 64: ...try possibly abbreviated You can scroll through the hit list with q Data protection notice If you enter a nickname at this point it is stored on a central Gigaset server The nickname appears in the Gi...

Страница 65: ...scriber from the hit list View Press the display key The display shows the Gigaset net number and the subscriber s name whereby the name may appear over a number of lines q Display the name and number...

Страница 66: ...new name max 25 characters and press OK You can delete the name with Please note If you select a Gigaset net number from the local directory the connection is automatically established via Gigaset net...

Страница 67: ...net directory the message Saved is displayed Calling a Gigaset net subscriber You can call a Gigaset net subscriber directly via the Gigaset net directory see above or via their Gigaset net number s E...

Страница 68: ...can open accounts with various VoIP providers offering favourable rates for calls to other networks In the phone configuration define the best connections account e g for specific regional national a...

Страница 69: ...dentification must not be withheld page 47 u Your network provider supports the SMS service information on this is available from your network provider u To receive SMS messages you must be registered...

Страница 70: ...Select and press OK After saving the SMS editor will be displayed again with your SMS You can con tinue writing the text and save it again The SMS that was saved previously will be overwritten Opening...

Страница 71: ...MS You are reading an SMS in the draft list Options Open menu You have the following options Send Send stored SMS page 69 Edit Edit the text of the saved SMS and then send it page 69 The SMS that was...

Страница 72: ...ry or enter it directly End the entry with a space or colon depending on the service provider Enter the SMS text Options Press the display key Send Select and press OK E mail Select and press OK If th...

Страница 73: ...egistered handsets u SMS messages that could not be sent due to an error New SMS messages are indicated by the icon in the display the f message key flashing and an advisory tone sounding Opening the...

Страница 74: ...ew SMS it is given the status Old is no longer shown in bold Changing the character set If you cannot see any text or symbols the SMS may have been written with a differ ent character set Cyrillic Gre...

Страница 75: ...he local directory on the handset see handset user guide Or c Press the talk key to dial the number If you wish to use the number to send an SMS Save the number with the area code dialling code in the...

Страница 76: ...aved to the directory for the handset one after the other Opening the vCard Read the SMS containing the vCard View Press the display key to open the vCard Then Back Press the display key to return to...

Страница 77: ...phone with SMS functionality You only need to save the telephone number to which you wish the notification to be sent v Messaging SMS Settings Notification You can enter data in the following fields...

Страница 78: ...SMS service centres Find out about the services and special functions offered by your service pro vider before you make a new application and or before you delete pre config ured numbers v Messaging...

Страница 79: ...dressed to your fixed line connection is indicated by a single ring To prevent this ring suppress the first ringtone for all external calls on your fixed line connection v Open the main menu Q5 O Pres...

Страница 80: ...SMS 1 Your phone s memory is full Delete old SMS messages page 70 2 The service provider has not yet sent the rest of the SMS You have stopped receiving SMS messages Call divert is activated for All...

Страница 81: ...displaying the e mail messages on the handset is that you have used the Web configurator to save the name of the POP3 server and your personal access data account name password in the phone page 156...

Страница 82: ...s at the head of the list The following details are displayed for each e mail name or e mail address of the sender one line abbreviated if necessary and date and time date and time will only display c...

Страница 83: ...One of the registered handsets is currently connected to the POP3 server Try again later Login failed Error when logging in to the POP3 server This may have the following cause Incorrect entries for n...

Страница 84: ...of 120 characters and the first few characters of the text are displayed Example display on the Gigaset C59H C610H handset 1 Subject of the e mail message A maximum of 120 characters are displayed 2 T...

Страница 85: ...veral lines if necessary maximum 60 characters Back Press the display key to return to the incoming message list Example display on the Gigaset C59H C610H handset Deleting e mail messages Prerequisite...

Страница 86: ...recasts The inventory data corresponds to that of the VoIP service When you use the service for the first time a standard profile is created with configuration data for the device You can then change...

Страница 87: ...d above In both cases your Gigaset net web page is displayed where you can customise info services for your Info Center Info Center tab and the info services for the Info Services screensaver Screensa...

Страница 88: ...you want to access weather information for in the editable field Click the magnifying glass icon This will list the locations that start with the specified name Click the list icon to open the list an...

Страница 89: ...a name for the additional service in the field on the left This name will sub sequently appear on the handset Enter the URL for the additional service or your application in the field on the right and...

Страница 90: ...rmation The information is loaded from the Internet Wait a few seconds until the informa tion is displayed The display shows Please wait If the information for an info service cannot be displayed one...

Страница 91: ...been called up Authent Name Enter the user name supplied by the provider of the info service Save Press the display key Password Enter the password associated with this user name Save Press the displ...

Страница 92: ...urther information If the page contains a hyperlink to further information this is indicated by the g icon If a page with hyperlinks is opened the first hyperlink is highlighted Using the control keys...

Страница 93: ...on your handset If necessary navigate to other text fields to complete them or make a selection see below Press the right display key to complete the entry and send the data Making selections If nece...

Страница 94: ...vice 1 1 The list of info services is one example Each info service is provider dependent Speed dial2 2 The numbers 11 to 98 are reserved for additional info services applications that you are provide...

Страница 95: ...onds after the handset returns to idle status Depending on the information feed selected a display key appears on the right of the screensaver Press the right display key to call up further informatio...

Страница 96: ...g receive connections Prerequisite at least two connections have been configured on your base v Settings Telephony Rec Connections Answer Machine 1 2 3 Select and press OK You can enter data in the fo...

Страница 97: ...Answer record Answer only and Alternating By using the Alternating setting you can activate answer and record mode for a set period of time outside this period the caller will only hear the announceme...

Страница 98: ...answer only mode If a personal announcement has not been recorded the relevant pre recorded announcement is used You can record your own personal announcement for answer and record mode and answer on...

Страница 99: ...answering machines are assigned to the handset select the answering machine and press OK If you have not recorded a personal announcement the relevant pre recorded announcement is played You can canc...

Страница 100: ...s OK Or v Play Messages q If several answering machines are assigned to the handset select the answering machine and press OK Only local answering machines that share a receive connection with the han...

Страница 101: ...ious message During message playback Repeat the last five seconds of the current message s or 3 Go to the next message If playback is interrupted for over a minute the answering machine returns to idl...

Страница 102: ...on c d Accept Press the talk speaker or display key Recording stops and you can speak to the caller If three seconds of the message have already been recorded when you accept the call the message is s...

Страница 103: ...c tion the call is recorded by Answ Machine1 If the answering machine that is supposed to record the call is busy with another call the message Currently not possible is displayed You hear the end ton...

Страница 104: ...Immediately after 10 sec 18 sec 30 sec or Automatic Save Press the display key Information about ring delay In Automatic mode the following applies for ring delay u If there are no new messages the an...

Страница 105: ...announcement is aborted Enter system PIN You are informed whether any new messages have been recorded The messages are now played back You can now operate the answering machine with the key pad You us...

Страница 106: ...system PIN Your answering machine is activated It tells you how much memory is left The messages are played The answering machine cannot be deactivated remotely If you enter an incorrect PIN or input...

Страница 107: ...deactivating the network mailbox entering numbers On the handset you can manage the network mailboxes that are assigned to one of its receive connections v Voice Mail Network Mailboxes The list of co...

Страница 108: ...e Assigning key 1 changing assignment Fast access settings are handset specific You can assign a different answering machine to key on each registered handset No answering machine is preconfigured for...

Страница 109: ...network mailbox d If necessary press the speaker key You hear the network mailbox announcement Gigaset N300A IP If you have set quick dial for the local answering machine on the phone message playbac...

Страница 110: ...andard names of the corresponding VoIP connections The standard names are always displayed regardless of which connection name you spec ified during configuration 4 If there are no new messages no num...

Страница 111: ...by 80 whether you are making a call or not Eco Mode reduces the range of the base by approx 50 Using Eco Mode always makes sense when a reduced range is sufficient Switching off radiation u Eco Mode W...

Страница 112: ...Please note u When using Eco Mode you can ensure that the range of the base is suffi cient by pressing and holding the talk key c You hear the dial tone if the base can be reached u When Eco Mode is e...

Страница 113: ...the name Prv NetDir u The Gigaset net directory with the name Gigaset net Successful registration is therefore acknowledged with the message Data Transfer x entries received Registering handsets You...

Страница 114: ...2 has been assigned to the handset De registering handsets v Settings Registration De reg Handset s Select the internal party you wish to de register and press OK The handset you are currently using...

Страница 115: ...g on a Gigaset C59H C610H handset Ending paging Briefly press the registration paging key on the base page 2 Or Press the talk key c on the handset Or Press the display key Silence on the handset Or D...

Страница 116: ...u Initiate internal call s Select handset c Press the talk key You hear the busy tone if u There are already two internal connections u The handset being called is not available deactivated outside r...

Страница 117: ...rs If the internal party does not answer or the line is busy the call will automatically return to you Initiating an internal consultation call conference When you are conducting an external call you...

Страница 118: ...nal party on hold Accept Press the display key You are connected to the external caller The internal call is placed on hold You have the following options u Swap between both participants Use q to swa...

Страница 119: ...the internal number of an internal party A handset is automatically assigned the lowest free internal number from 1 6 dur ing registration If all numbers are in use then the number 6 is overwritten as...

Страница 120: ...base receives the date and time from a time server on the Internet provid ing that the base is connected to the Internet and synchronisation with a time server is enabled default setting page 156 u Y...

Страница 121: ...the handset E mail Opens the e mail submenu for receiving and reading e mail notifications page 81 v Messaging E mail More Functions Select and press OK then you can also select from the following ba...

Страница 122: ...dset is in idle status Press the display key briefly The submenu opens and the function is performed Protecting the telephone from unauthorised access Protect the phone system settings with a system P...

Страница 123: ...numbers are already preset v Settings Telephony Area Codes Check that the pre set area code is correct You can enter data in the following fields q Select change input field r Navigate in the input fi...

Страница 124: ...0 enter the system PIN and press OK You can enter data in the following fields IP Address Type Select Static or Dynamic For IP Address Type Dynamic The following fields show the current settings that...

Страница 125: ...an specify your router s IP address here The router forwards phone address requests to its DNS server The default is 192 168 1 1 Default Gateway Enter the IP address for the standard gateway page 180...

Страница 126: ...e the access data for this IP account on your phone The VoIP wizard will help you to do this Starting the VoIP wizard v Settings Telephony VoIP Wizard You will see the following in the display The rem...

Страница 127: ...ally downloaded to your phone without notification Manual VoIP configuration with the VoIP wizard If there is new provider data the idle display on the handset displays the message New profile availab...

Страница 128: ...ection on your phone v Settings Telephony Send Connections A list of handsets is displayed q Selectthehandset thatshouldbeassigneda new sendconnectionand press the display key OK r Choose Sel at each...

Страница 129: ...You can select Yes or No for each connection r Select Yes if you want the relevant connection to be the receive con nection for the internal party Select No if it should not be the receive connection...

Страница 130: ...key to start the firmware update Updating firmware automatically Your phone will check daily whether a newer firmware version is available from the Internet on the configuration server If firmware up...

Страница 131: ...ode is deactivated v System Repeater Mode Change Press the display key to activate or deactivate repeater mode on Yes Press the display key to confirm the prompt Restarting the base When the handset i...

Страница 132: ...receive connections u Audio settings for VoIP connections u DTMF settings u Own area code u Settings for the local network u The names of the handsets u SMS settings e g SMS service centres u Eco Mode...

Страница 133: ...er adapter from the socket page 10 Press and hold the registration paging key page 2 Plug the power adapter back into the power socket Press and hold the registration paging key at least 20 sec Releas...

Страница 134: ...indicated by Setting recall fixed line By default your phone is set for operation on the main connection recall 250 ms For operation on a PABX you may have to change this value Please refer to the use...

Страница 135: ...umbers dialled from one of the following lists The SMS list The accepted calls list The missed calls list An answering machine list Gigaset N300A IP All Calls The access code prefixes all numbers dial...

Страница 136: ...main menu Q5 2 Press keys in sequence Enter a digit for the length of the pause 1 800 ms 2 1600 ms 3 3200 ms and press OK Changing a dialling pause pause after access code v Open the main menu Q5 Pres...

Страница 137: ...company net work or adjust the voice quality on VoIP connections u On the base you can save data that is required to access specific services on the Internet These services include access to public a...

Страница 138: ...by briefly pressing the registration paging key on the base Your phone s IP address can change if you have activated dynamic IP address assignment page 123 Launch the web browser on your PC Enter htt...

Страница 139: ...tp www gigaset config com Press the return key You will receive a message stating that the connection has been forwarded to your phone If several Gigaset phones can be reached via your Internet connec...

Страница 140: ...ck to open the list of available languages Select the language The Web page is reloaded in the selected language This may take some time as the web pages for the Web configurator for the required lang...

Страница 141: ...ivate this security notice for subsequent logins by select ing the option Don t show this security advice again Click OK to close the dialog box u If you do not make any entries for a lengthy period a...

Страница 142: ...orm of tab pages in the menu bar The following menus are available Home The home page opens once you have logged in to the Web configurator It con tains information on the Web configurator functions S...

Страница 143: ...n a list click the button You can choose between default values u There are two kinds of options Checkboxes You can activate one or more options from a list Active options are indicated by non active...

Страница 144: ...b page and reload the settings that are currently saved in your phone to the Web page Set Store changes made on a Web page on the phone Help You will see a question mark at the top right of most Web p...

Страница 145: ...lephony Dialling Plans Navigation to a Web configurator function Matches the illustration Telephony Dialling Plans in this user guide Opening Web pages below Searching in Help Click inside the Help wi...

Страница 146: ...phony Connections page 147 Audio page 149 Number Assignment page 151 Call Forwarding page 154 Dialling Plans page 152 Network Mailboxes page 153 Security page 150 Advanced VoIP Settings page 154 E Mai...

Страница 147: ...orwarding or a DMZ is set up on the router for the phone You can also assign a static IP address via a handset You can also use the Web configurator to make further settings that are required if you c...

Страница 148: ...signals to the exchange or the telecommunications system call transfer setting up a consultation call etc u Gigaset net The Gigaset net connection is preconfigured in your phone Your phone is pre ass...

Страница 149: ...le to the phone The profile data is downloaded into the General data of your service provider and Network data for your service provider areas You then have to enter the data for your VoIP account in...

Страница 150: ...ou can also exclude par allel VoIP connection to increase the voice quality You can also make the settings for the voice codecs yourself by selecting the voice codecs to be used for each VoIP connecti...

Страница 151: ...reject invalid certificates If the connection to a data server on the Internet is not made because the phone does not accept the certificate received from the server e g when downloading your e mail m...

Страница 152: ...ned each one at least one receive connection If an answering machine is not activated it does not appear on the answering machine list and you cannot activate it u Each receive connection can only be...

Страница 153: ...s as required Tips u Compare the rates for long distance calls especially for international calls offered by your fixed line and VoIP providers and determine which connection should be used specifical...

Страница 154: ...ll area code with the international code for the location where you are using the phone in the phone configuration and activat ing the Predial area code for local calls via VoIP option These settings...

Страница 155: ...ignalling in the DTMF over VoIP connections area on the Web page Settings Telephony Advanced VoIP Settings DTMF signalling is required for example for querying and controlling certain net work mailbox...

Страница 156: ...functions for VoIP hook flash You can specify the function for the recall key on the Web page Settings Telephony Advanced VoIP Settings Your VoIP provider may support special performance features To...

Страница 157: ...ia a secure connection You make the settings on the Web page Settings E Mail u Customising info services On the Gigaset net server you can arrange your personal services for your Info Center page 85 a...

Страница 158: ...can delete the current directory on the handset before the transfer Tip Back up the current directory on your PC before deleting it You can then reload it if the modified directory is affected by form...

Страница 159: ...rom a vcf file into the handset directory u Name u First name u Number u Number office u Number mobile u E mail address u Birthday YYYY MM DD and time of the reminder call HH MM separated by a T examp...

Страница 160: ...s u Your own local area code and access code u The network mailbox number u The Internet services settings u The ECO DECT settings You can save and restore the system settings via the Web page Setting...

Страница 161: ...ware update lasts around six minutes The duration also depends on the bandwidth of your DSL connection u Enabling disabling the automatic version check When the version check is enabled the phone chec...

Страница 162: ...nd MAC address for the base u Version of the firmware currently loaded The version is shown in the following format aabbbxxyyyzz aa denotes the phone s product variant bbb is the version of the firmwa...

Страница 163: ...products with each other u Downloads for user manuals and current software updates u E mail contact form for customer service Our service representatives are available on the telephone for more advan...

Страница 164: ...irmware is currently being updated Please wait until the update is complete 5 The base is not activated Check the base power adapter page 10 You cannot hear a ringtone dialling tone from the fixed lin...

Страница 165: ...t a later date You have changed the preconfigured server address Correct the address If necessary reset the base 4 If Transmission error XXX is displayed an error has occurred during the transmission...

Страница 166: ...sounds and the display shows Not possible You are making the call via a broadband connection A recording is not possible in this case The attempt by the base to establish a non broadband connection i...

Страница 167: ...outer 1 Changing the port numbers for SIP and RTP on your VoIP phone On your VoIP phone define different local port numbers for the SIP and RTP ports between 1024 and 49152 u These numbers must not be...

Страница 168: ...n the new firmware version for Gigaset VoIP telephones you can set a RTP port range In this case you must also define corresponding port forwarding for this range Local host IP Local IP address of you...

Страница 169: ...nger accesses the old number but dials the new address immediately 0x302 Temporarily diverted The phone is informed that the called party cannot be reached under the dialled number The call is diverte...

Страница 170: ...ecause the data entered in the media description is not compatible 0x491 The server notifies that the query will be processed as soon as a previous query has been completed 0x493 The server rejects th...

Страница 171: ...e exceeds themaximumpermitted size 0x600 The called party is busy 0x603 The called party has rejected the call 0x604 The called URI does not exist 0x606 The communication settings are not acceptable 0...

Страница 172: ...this number to call you over the Internet without you needing to be regis tered with a VoIP provider This means that the employee can test online connections and VoIP telephony regardless of the VoIP...

Страница 173: ...ne lines in the UK Voice over IP telephony is possible via the LAN interface if an additonal modem has been connected We Gigaset Communications GmbH declare that this device meets the essential requir...

Страница 174: ...ware supplied on a separate data medium shall be excluded from the Guarantee u The purchase receipt together with the date of purchase shall be required as evidence for invoking the Guarantee Claims u...

Страница 175: ...suant to the inter national standards EN 14001 and ISO 9001 ISO 14001 Environment Certified since September 2007 by T V S D Management Service GmbH ISO 9001 Quality Certified since 17 02 1994 by T V S...

Страница 176: ...standard Supported GAP standard Supported No of channels 60 duplex channels Radio frequency range 1880 1900 MHz Duplex method Time multiplex 10 ms frame length Repeat frequency of the transmission pul...

Страница 177: ...ppendix Gigaset N300 N300A IP GBR A31008 M2214 L101 2 7619 appendix fm 16 07 13 Version 4 16 09 2005 Pin connections on the fixed line telephone jack 1 unused 2 unused 3 a 4 b 5 unused 6 unused 3 2 1...

Страница 178: ...conference and an individual caller without allowing the wait ing caller to listen to the call Call waiting CW Network provider feature A beep during a call indicates that another caller is waiting Yo...

Страница 179: ...etwork subscribers can share one IP address although they can only use it alternately and not simultaneously WithsomeroutersyoucanspecifythattheIP address for the phone is never changed Displayed name...

Страница 180: ...ically Eraseable Programmable Read Only Memory Memory building block in your phone with fixed data e g default and customised set tings and data saved automatically e g call list entries Ethernet netw...

Страница 181: ...d for a Codec The voice quality is more likely to be lower with G 729A B As a result of the high level of compression the necessary bandwidth is only around 8 kbit s per voice connection but the delay...

Страница 182: ...P address to the domain name The IP address has four parts decimal num bers between 0 and 255 separated by full stops e g 230 94 233 2 The IP address is made up of the network number and the number of...

Страница 183: ...red or wireless mode Networks can also differ in range and struc ture Range Local networks LAN or wide area networks WAN Structure Infrastructure network or ad hoc network Network subscriber Devices a...

Страница 184: ...kets on the Internet e g by prioritising data packets reserving bandwidth and optimising data packets In VoIP networks QoS influences the voice quality If the whole infrastructure router network serve...

Страница 185: ...sible to define parameters for voice transmission SIP address See URI SIP port local SIP port Local Port that is used to send and receive SIP signalling data for VoIP SIP provider See VoIP provider SI...

Страница 186: ...as a uniform identification for resources URIs are also described as SIP addresses URIs can be entered in the phone as a number By dialling a URI you can call an Internet subscriber with VoIP equipme...

Страница 187: ...w and screensaver analogue and digital clock u Silent alert download ringtone melodies u ECO DECT u Calendar with appointment scheduler u Night mode with time controlled ringtone deactivation u No int...

Страница 188: ...font for call lists and directory u Brilliant sound quality in speaker mode u Screensaver digital clock u ECO DECT u Alarm clock u No interruptions from anonymous calls u SMS with up to 640 character...

Страница 189: ...clock u Room monitor u SMS with up to 640 characters www gigaset com gigasete49h Gigaset repeater The Gigaset repeater can be used to increase the reception range between your Gigaset handset and the...

Страница 190: ...189 Mounting the base on the wall Gigaset N300 N300A IP GBR A31008 M2214 L101 2 7619 montage fm 21 06 13 Version 4 16 09 2005 Mounting the base on the wall...

Страница 191: ...ber key 120 Asymmetric Digital Subscriber Line 177 Authentication 177 Auto configuration 16 Auto configuration code 17 Automatic version check 160 B Base connecting to PABX 133 power consumption 175 r...

Страница 192: ...116 Consumption of electricity see Power consumption base Cost control 67 Customer Care 162 Customer Service Assistance 162 CW 178 Cyrillic characters entering 142 D Data packets fragmentation 179 Dea...

Страница 193: ...ing Cyrillic Arabic characters 142 Entering user data VoIP with handset 23 Environment 174 Ethernet network 179 Explicit Call Transfer 179 External call call waiting 50 divert to ans machine 101 F Fas...

Страница 194: ...consultation 116 making calls 115 Internal call 115 call waiting 117 Internet 181 Internet access broadband 177 Internet protocol 181 Internet Service Provider 181 IP 181 IP address 181 assigning 123...

Страница 195: ...Notification incoming e mail 80 Notification via SMS 76 Number copying from an SMS 74 displaying caller s number CLIP 42 Number of network mailbox number 106 O Online directory 56 Gigaset net 63 selec...

Страница 196: ...subscribers on Gigaset net 63 Sender s address e mail 84 Server 184 Services online directory 156 Setting date 119 online directory 156 time 119 Setting up base 8 9 Simple Transversal of UDP over NAT...

Страница 197: ...ser ID 185 User name 185 Using the buttons 143 Using the working area 142 V vCard SMS 75 vCard format 158 vcf file 157 Version check automatic 160 Voice over Internet Protocol 185 VoIP 185 configuring...

Страница 198: ...Gigaset N300 N300A IP GBR A31008 M2214 L101 2 7619 Cover_back fm 21 06 13...

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