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Service (Customer Care)

Gigaset CL390-CL390A / LUG BE-NL en / A31008-M2902-M201-1-3F43 / appendix.fm / 10/24/19

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Service (Customer Care)

Step by step towards your solution with Gigaset Customer Care 

 

www.gigaset.com/service.

Visit our Customer Care pages

Here you will find:

Frequently asked questions 

Free software and user manual downloads 

Compatibility checks

Contact our Customer Care team

Couldn't find a solution in the FAQs section? 

 

We are happy to help...

... online: 

via our contact form on the customer service page

... by telephone: 

Belgium 07815 6679

(local call cost charge)

Netherlands 0900-3333102

(1.00 € per call)

Please have your proof of purchase ready when calling. 

Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product 
may not be fully compatible with the national telephone network. It is clearly specified on the box near the 
CE mark for which country/countries the equipment has been developed. If the equipment is used in a 
manner inconsistent with this advice or with the instructions of the manual and on the product itself, this 
may have implications on the conditions for warranty or guarantee claims (repair or exchange of product).

In order to make use of the warranty, the product purchaser is asked to submit a receipt which proves the 
date of purchase (date from which the warranty period starts) and the type of goods that have been 
purchased.

Содержание CL390

Страница 1: ...Gigaset CL390 CL390A LUG BE NL en A31008 M2902 M201 1 3F43 Cover_front_c fm 10 24 19 CL390 CL390A You can find the most up to date user guide at www gigaset com manuals...

Страница 2: ...all 14 Accepting a call 15 Handsfree mode 15 Muting 15 Making internal calls 16 Calling Line Identification 17 Automatic network provider selection preselection 18 Call message lists 19 Call list 19 M...

Страница 3: ...ettings 35 Date and time 35 Country and language if available 36 Display 36 Tones and signals 37 System 39 Service Customer Care 40 Guarantee Certificate Belgium and Netherlands 41 Manufacturer s advi...

Страница 4: ...p 26 Call answering machine network mailbox Press and hold 7 Star key Enable disable ringtone Press and hold Switch from pulse dialling to tone dialling Press briefly 8 Microphone 9 Message key Acces...

Страница 5: ...LUG BE NL en A31008 M2902 M201 1 3F43 overview fm 10 24 19 Template Module Version 1 3 11 04 2019 Overview 5 Base Registration paging key Locate a handset paging Press briefly Registering handsets Pre...

Страница 6: ...r carrying out the following action Additional helpful information Talk Handsfree key Hash key End call key Star key Control key Recall key to Digit letter keys Menu OK Display keys Menu Settings OK T...

Страница 7: ...ble Remove faulty devices from use or have them repaired by our Service team as these could inter fere with other wireless services Do not use the device if the display is cracked or broken Broken gla...

Страница 8: ...If connecting to a router Plug the phone connector into the phone connector socket on the router The base and charging cradle are designed for use in closed dry rooms within a temperature range of 5 C...

Страница 9: ...Prior to initial use fully charge the batteries in the charging cradle The batteries are fully charged when the battery icon disappears from the display Only use rechargeable batteries as this could o...

Страница 10: ...use the phone OK Country specific settings are configured Registering a handset Handsets in the packaging have already been registered to the base In such cases the installa tion assistant is ended an...

Страница 11: ...e g for press right on the control key Switching on When the handset is switched off press and hold the End call key Switching off When the handset is in idle mode press and hold the End call key If...

Страница 12: ...ay above Changing the assignment of the right display key in idle mode Press and hold the right display key Select the function OK Display functions accessed from the control key Open the main menu su...

Страница 13: ...idle press the Display key Menu or the control key right the menu opens Use the control key to scroll to the function required Confirm with OK The display automatically returns to idle mode after two...

Страница 14: ...e required entry Press the Talk key Or Open the directory with Enter the first letter of the name The first entry matching the input is displayed Scroll as needed to the entry required Press theTalk k...

Страница 15: ...call press the control key right The handset microphone is switched off One touch call A predefined number is dialled by pressing any key This allows children whoare unable to enter a number to call...

Страница 16: ...nal subscriber s is are called the external subscriber hears music on hold Possible options Hold a consultation call Speak to the internal subscriber Return to the external call Press the Display key...

Страница 17: ...During a call the caller s number is transferred CLI Calling Line Identification and can be displayed on the recipient s display CLIP CLI Presentation When the caller s number is with held it is not s...

Страница 18: ...of prefix numbers with preselection Menu Settings OK Telephony OK Preselection OK With Preselect OK Select the list entry 1 11 OK Enter the initial digits of the prefix number for which the preselecti...

Страница 19: ...Answer machine list Messages on the local answer machine if available number for missed calls number for new voice messages Menu Press key for missed calls Press key for messages on the local answer m...

Страница 20: ...ten to messages on the answering machine if available or the network mailbox from the answering machine list network mailbox list Open the answer machine list Open the network mailbox list Press the d...

Страница 21: ...sting entry can be marked as a VIP contact VIP contacts are assigned their own ring tones and are displayed with symbol in the directory and when they call Creating a VIP entry Use to scroll to the en...

Страница 22: ...er handset Transferring a directory to another handset Select entry Menu Shortcut OK Select key OK selected Select entry Menu Shortcut OK No Shortcut OK selected Select entry Menu Delete Entry OK Menu...

Страница 23: ...announcement is played back for you to check Recording ends automatically when the max recording time of 170 seconds is reached or there is a pause in speaking of longer than 2 seconds Play back the a...

Страница 24: ...OK Play Messages OK If the network mailbox is enabled Answ Mach OK or Press the Display key The list selection is opened Voice Mail OK The answer machine list is shown as follows Number of new message...

Страница 25: ...ain or Menu Continue Go to the next message or During playback of the info block Go to the start of the previous message or Skip the information block During playback of the content Go to the start of...

Страница 26: ...enter the system PIN The answer machine is operated using the following keys Assigning key 1 When you use a local and a network mailbox you can specify which one is opened with the key The system PIN...

Страница 27: ...K Net Mailbox OK Enter the number OK The network mailbox is enabled To enable and disable the network mailbox use the number and a function code from your network provider Contact the network provider...

Страница 28: ...display the alarm call is repeated after five minutes The functions actually available on your telephone and how they are operated depends on the base router to which the handset is registered The pr...

Страница 29: ...he baby monitor mode is not deactivated by switching the handset off and on again Activating and setting the baby monitor Menu Baby Monitor OK Enable disable Activation OK enabled if a phone number to...

Страница 30: ...radiation Reducing radiation by up to 80 Enabling disabling the maximum range Disabling radiation in idle mode The alarm is forwarded to an external destination number The receiving phone supports to...

Страница 31: ...time control Menu Call Manager OK Time Control OK Activation OK enabled Setting the time period Menu Call Manager OK Time Control OK Settings OK Off from Enter the 4 digit time OK Off until Enter the...

Страница 32: ...ey Registr or On the base Within 60 seconds press and hold the registration paging key for a minimum of 3 seconds Registration must be initiated both on the base and on the handset Both must be within...

Страница 33: ...t 0000 OK the handset is registered Please register handset flashes on the display Locating a handset paging Locate a handset using the base Briefly press the Register Paging key on the base all hands...

Страница 34: ...ter line seizure You can set the length of the pause inserted between pressing the Talk key and sending the phone number Menu The digit for the current pause length flashes 1 1 sec 2 3 sec 3 7 sec Ent...

Страница 35: ...and time are also to be sent to your phone by your network operator or a router PABX during calling line identification you can specify whether and when these are accepted Menu The digit for the curr...

Страница 36: ...t used over a long period of time You can enable disable this function separately for situations handset in charging cradle and handset not in charging cradle Menu Settings OK Display OK Backlight Con...

Страница 37: ...Call Volume OK Earpiece Handsfree OK The current setting is displayed Select the volume OK selected Changing the volume during a call During a call set the volume of the receiver on 5 levels Press the...

Страница 38: ...different activities and statuses You can enable and disable advisory and warning tones separately Menu Audio Settings OK Advisory Tones Battery Low Out of Range Warning OK enabled Music on hold You c...

Страница 39: ...o the base are maintained Menu Settings OK System OK Reset Handset OK Perform factory reset OK Resetting the base The system PIN is reset to the original code 0000 The time and date are not affected T...

Страница 40: ...333102 1 00 per call Please have your proof of purchase ready when calling Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product may not be fu...

Страница 41: ...ser guides and any software supplied on a separate data medium shall be excluded from the Guarantee The purchase receipt together with the date of purchase shall be required as evidence for invoking t...

Страница 42: ...ect is used to make our products as good as possible In the process we ensure your details are protected and only used for the purposes of making available to you a product or service We know which pa...

Страница 43: ...on about disposal of your old appliance please contact your local council refuse centre or the original supplier of the product Care Wipe the device with a damp cloth or an antistatic cloth Do not use...

Страница 44: ...time hours 12 Operating time for 1 5 h of calls per day hours 90 70 Charging time in charging cradle hours 4 5 Charging time in base hours 5 No Radiation switched on off without display backlight in i...

Страница 45: ...and from abc to Abc Press and hold the Hash key The available characters of the key are shown in sequence for selec tion Standard characters DECT standard supported GAP standard supported Radio frequ...

Страница 46: ...ake up Time p 28 Occurrence p 28 Audio Settings Call Volume Earpiece Handsfree p 37 Acoustic Profile p 37 Ringer Volume p 37 Battery Low p 39 Advisory Tones p 39 Out of Range Warning p 39 Ringtones Ha...

Страница 47: ...Flash Display for Notifications p 37 Screensaver p 36 Contrast p 36 Registration Register Handset p 32 Legacy GAP Registration p 32 Deregister Handset p 33 System Reset Handset p 39 Reset Base p 39 R...

Страница 48: ...t CL390 CL390A LUG BE NL en A31008 M2902 M201 1 3F43 menutree fm 10 24 19 48 Baby Monitor Activation p 29 Call Target p 29 Two Way Talk p 29 Call Manager Mute Anonym Calls p 31 One Touch Call p 15 Bla...

Страница 49: ...Calling external 14 internal 16 Calls making an external call 14 transferring connecting 16 Cancel the alarm baby monitor 29 Care 43 Care of the device 43 Change the recording time 23 Changing the cal...

Страница 50: ...ll 16 Internal listening in 17 enable disable 17 K Key base registration paging 5 Key 1 4 Keys control key 4 11 end call key 4 11 handsfree 4 15 hash key 4 key 1 4 26 messages 4 19 paging key 5 recall...

Страница 51: ...r 33 Reset base 39 Reset handset 39 Ringtone enable disable time control 31 Ringtone handset disable for anonymous calls 31 switch on off from menu 38 switch on off with key 4 38 Room monitoring 29 Ro...

Страница 52: ...Cover_back_c fm 10 24 19 Template Module Version 1 3 11 04 2019 Issued by Gigaset Communications GmbH Frankenstr 2a D 46395 Bocholt Gigaset Communications GmbH 2019 Subject to availability All rights...

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