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UGT Series Manual
Limited Warranty for Performance Series UGTC-152, UGTC-199
GENERAL
The manufacturer warrants that, subject to verification of a warranty claim within the warranty period as de-
scribed below, it will take the necessary corrective action to either repair or replace a water heater or compo-
nent part which is determined to be defective in material or workmanship subject to the terms and conditions
outlined in this document. Further, any replacement water heater or component part supplied under warranty
will carry only the unexpired portion of the original water heater’s warranty. The number of replacement water
heaters is limited to one (1) per original unit purchased. If due to some extremely unusual circumstance, a re-
placement water heater or component part is found by our inspection and testing department to be defective,
another heater or component part will be supplied to fulfill the obligation of the warranty of the original heater.
WHAT IS COVERED?
The Giant Standard Limited Warranty covers any defects in materials or workmanship when the product is in-
stalled and operated according to Giant written installation instructions, subject to the terms within this Limited War-
ranty document. This Limited Warranty applies only to products that are installed correctly. Improper installation
may void this Limited Warranty. Giant strongly suggests that you use a licensed professional who has attended a Giant
installation training class before installing this water heater. This Limited Warranty coverage as set out in the table
below extends to the original purchaser and subsequent owners, but only while the product remains at the site of
the original installation. This Limited Warranty only extends to the first / original installation of the product and
terminates if the product is moved or reinstalled at a new location.
HOW LONG DOES WARRANTY COVERAGE LAST?
[1] Period of coverage is reduced to three (3) years from date of purchase when used as a recirculating water
heater within a hot water recirculation loop, where the water heater is in series with a recirculation system
and all re
circulating water flows through the water heater, and where an aquastat / thermostat, timer, or
an on demand recirculation system is not incorporated.
On demand recirculation is defined as a hot water recirculating loop or system that utilizes existing hot and
cold lines or a dedicated return line, and only activates when hot water is used. It can be activated by a push
button, motion sensor, or voice activation but not by a temperature sensor. A timer added to a standard recircu-
lating pump is not considered as on demand.
[2] Period of coverage is reduced to five (5) years from date of purchase if the Giant water heater temperature
setting exceeds 160° F (71° C).
NOTE: The integrated controller on indoor models has a one (1) year warranty on parts.
Item
Period of Coverage (from date of purchase)
Residential Applications
If used for both residential
water heating and space
heating
purposes
Commercial Applications
Heat Exchanger
12 years [1] [2] [3]
10 years [1] [3]
5 years [1] [2]
All Other Parts and
Components
5 years [1]
5 years [1]
5 years [1]
Reasonable Labour
1 year
1 year
1 year
