12
GIA Polariscope
13
GIA Polariscope
Maintenance
The GIA Polariscope should be handled with care. Following the recommendations
here, your GIA Polariscope should remain in excellent condition.
Cleaning
CAUTION!
When cleaning, turn off the polariscope and disconnect
the device.
Solvents may damage the polariscope. DO NOT use liquid or aerosol cleaners
to clean the surface of polariscope. Wet a damp cloth with a mild dish washing
detergent and apply it to the polariscope. Wipe dry with soft cloth.
Use lens paper and lens cleaner or a clean gem cloth to remove any fingerprints or
smudges on the polarizer, analyzer, magnifier, sample plate and white light port.
Avoid using tweezers to place or pickup stones off of the sample plate as they
may scratch the glass.
Technical Support
For technical support please contact:
Country/Region
Contact Info
USA
(and all other areas not
specified below)
GIA (Gemological Institute of America)
50 W 47th Street
New York, NY 10036
USA
Tel: +1 800 366 8519
Email: [email protected]
India
GIA India Laboratory Pvt. Ltd.
9th Floor, Trade Centre
Bandra Kurla Complex, Bandra East
Mumbai, 400 051
India
Tel: +91 22 40851507
Email: [email protected]
Europe
Email: [email protected]
Israel
Email: [email protected]
China, Hong Kong, South Korea
and Taiwan
Email: [email protected]
Japan
Email: [email protected]
Thailand
Email: [email protected]
To send the device or an accessory to GIA for repair, please first request a Return
Material Authorization (RMA) number and any other instructions.
Ordering Parts
Please visit the GIA website at
store.GIA.edu
to see parts available to purchase.
Return Information
Packing: Packing materials are specifically designed to provide maximum protection
for your GIA Polariscope during transport.
Important, remove the optic figure sphere from the holder before placing the
instrument back in the packing material.
Before returning any product, please contact GIA toll free at +1 800 421 8161 for
a Return Material Authorization (RMA). Interna 1 760 603 4200 or email
[email protected]
