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© G h o s t C o n t r o l s 2 0 2 0
TROUBLESHOOTING:
QUESTIONS
ANSWERS
After entering my PIN, any key would open/close the gate.
This is normal. After valid PIN is entered and send, any
number key on the keypad will operate the gate until the
keypad returns to Standby Mode.
I did not enter a PIN, but any key would open/close the
gate.
Make sure the ‘1-Key’ button LED (Green) is not on. If
it is, then the keypad is in ‘1-Key’ mode. To disable 1-key
mode, press the ‘1-key’ button, enter the PRIMARY PIN
and press the SEND button. The ‘1-Key’ button LED
should turn off.
Why are none of my keypad keys illuminated?
Keypad is in
Standby Mode
.
In Standby mode, the keypad LEDs are not lit up and the
keypad requires the PRIMARY PIN or an ACCESS PIN to
be entered.
When PRIMARY PIN is used the PartyMode, 1-Key and the
Vacation Mode LEDs will be blinking in alternating sequence.
I entered a PIN, the gate opener beeps 1-time but will not
open.
The PIN you entered is invalid. The 1-beep means the gate
‘sees’ the signal but the PIN is invalid.
I entered a PIN, the gate opener beeps 2-times but will not
open.
VacationMode is enabled on the gate. See
ENABLE/DIS-
ABLE VACATIONMODE
or turn the gate controller OFF
then back ON.
I entered a PIN, the gate opener beeps 2-times but will not
close.
PartyMode is enabled on the gate. See
ENABLE/
DISABLE PARTYMODE
or turn the gate controller OFF
then back ON.
When I press any key, the keypad gives 3 long beeps follow
by 2 short beeps.
The keypad is still in factory default setting. Please go to
‘PROGRAMING THE KEYPAD FOR THE 1ST TIME’
and
complete the steps.
The keypad gives 2 long beeps with all the LEDs flashing
twice randomly or when I use the keypad.
The keypad is performing a power on check when battery
1st installed. Check and change the batteries if necessary.
Do I need to reprogram everything when I change the
battery?
NO
Can I have more than one keypad to control the same
gate?
YES
Why did my keypad stop working? or My keypad worked
yesterday and now it does not work today?
Replace two C-size batteries in keypad.