13
8 Trouble-shooting
Please ensure that you check the following before contacting the Gerni service organization:
Symptom Cause
Recommended
action
Machine refuses to start
Machine not plugged in
Plug in machine.
Defective socket
Try another socket.
Fuse has blown
Replace fuse. Switch off other machines.
Defective extension cable
Try without the extension cable.
Fluctuating pressure
Pump sucking air
Check that hoses and connections are air-
tight.
Valves dirty, worn out
Clean and replace or refer to local Gerni
or
stuck
distributor
Pump seals worn out
Clean and replace or refer to local Gerni
distributor.
Motor busses
Low voltage or
Activate the trigger of the spray handle.
low
temperature
Machine stops
Fuse has blown
Replace fuse. Switch off other machines.
Incorrect mains voltage
Check that the mains voltage corresponds
to specifi cation on the model tag.
Thermal sensor activated
Leave the washer for 5 minutes to cool
down.
Nozzle partially blocked
Clean the nozzle (see section 7.2)
Fuse blows
Fuse too small
Change to an installation higher than the
amp. consumption of the machine.
You may try without the extension cable.
Machine pulsating
Air in inlet hose/pump
Allow machine to run with open trigger until
regular working pressure resumes.
Inadequate supply of
Check that the water supply corresponds to
mains water
specifi cations required (see model tag)
NB!
Avoid using long, thin hoses (min. 1/2")
Nozzle partially blocked
Clean the nozzle (see section 7.2)
Water fi lter blocked
Clean the fi lter (see section 7.1)
Hose kinked
Straighten out hose.
Machine often starts
Pump/spray handle is
Contact your nearest Gerni Service
and stops by itself
leaking Centre.
Machine starts, but
Pump/hoses or accessory
Wait for pump/hoses or accessory to thaw.
no water comes out
frozen
No water supply
Connect inlet water.
Water fi lter blocked
Clean the fi lter (see section 7.1)
Nozzle blocked
Clean the nozzle (see section 7.2)
Pump pressure drops
Button for regulation of
Adjust the button to correct working
pressure /Water volume
pressure.
not correctly adjusted
(Ultimate 130.2 F)
In case problems other than the above occur, please phone 1300 733 171 or check our website
www.gerni.com.au
for your nearest service agent.
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