常見故障及處理
TRoUBle SHooTInG
使用中如發現電磁爐操作上有問題，在送回本公司維修前請先依照下表進行檢查﹕
When you run into any problem operating this product, use the table below to troubleshoot the problem.
If the problem persists, contact our Repair & Customer Service Centre.
故障現象
接通電源，按“開/關”鍵，電磁爐
無反應。
Power is connected, but the induction
cooker does not respond when the
On/Off button is pressed.
峰鳴器斷續鳴響且鍋具不加熱。
Buzzer beeps continuously and pan is
not heated.
在正常運作時停止加熱。
Induction cooker stops heating during
normal operations.
保溫失控。
Temperature fluctuates.
•是否停電?
Is there a power shortage in
your area?
•府上的自動開關或保險絲是否發
生短路?
Is there a short circuit in the
power source of your home?
•插頭是否脫落或接觸不良?
Is the power plug too loose or not
connected well?
•鍋具不適應?
Is the pan not suitable for induction
cooking?
•鍋具位置不合適?
Is the pan positioned properly?
•是否空鍋或溫度過高?
Is the pan empty or cooking
temperature too high?
•吸氣口或排氣口是否堵塞?
Are the air inlet and outlet being
blocked?
•室溫是否太高?
Is the surrounding temperature
too high?
•鍋底是否凹凸不平?
Is pan bottom not flat?
檢查要點
使用電磁爐適用之鍋具。
Use an appropriate pan.
將鍋具放置在電磁爐面板中心。
Position the pan in the centre of cook top.
防止乾燒，降溫後自動繼續。
Avoid operating cooker with an empty pan.
Let cooker cool down before switching it
on again.
待機件冷卻後才使用，並注意保持內部
通風。
Remove obstruction from the vent. Let
induction cooker cool down and try again.
室溫降低後才使用。
Try again after the room cools down.
更換平底鍋具後使用。
Replace pan with a flat-bottomed one.
電源恢復後再使用。
Try again after power supply resumes.
檢查短路原因，排險後才使用。
Find out the cause of short circuit and
eliminate it before switching on the cooker
again.
插牢或更換插孔後使用。
Re-connect the plug or replace the power
jack.
處理方法
* 以上為常見故障的判斷與檢查，只供用戶作參考之用。
Above table enlists the most common problems regarding the operations of the product and their possible causes as well as suggested solutions. It is strictly for users’
reference only.
* 如遇故障切勿自行修理，避免發生危險及對機件造成損害，請立即找專業技術人員或聯絡本公司作出適當維修。
Should there be any product malfunction or breakdown, DO NOT repair it yourself. Contact our Repair & Customer Service Centre or consult a licensed technician
immediately.
* E3及E4並不屬於機器故障，待電壓恢復後（187V—250V）即可使用。
E3 & E4 are not product errors. Operation can be resumed when power voltage returns to normal rating (187V - 250V).
故障代碼
Code
E0
E3*
E4*
E5
E6
故障說明
Error
無鍋具/鍋具不合適
No cookware / Inappropriate cookware
電壓過高
Voltage over-loaded
電壓過低
Voltage under-loaded
爐面感應器斷路
Open circuit of cook top sensor
爐面感應器短路
Short circuit of cook top sensor
故障說明
Error
爐面過熱
Cook top overheat
機內溫度感應器短路
Short circuit of internal temperature sensor
機內溫度感應器斷路
Open circuit of internal temperature sensor
機內溫度過高
Internal overheat
故障代碼
Code
E7
E8
E9
EA
P. 9
