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Troubleshooting 8-3

Solving Common Problems

For easy reference, the problems are divided into these categories.

Problem Type

Go to

Battery Problems

P. 8-4

Bluetooth Problems

P. 8-4

DVD Drive Problems

P. 8-4

Display Problems

P. 8-6

Hardware Device Problems

P. 8-7

Hard Disk Drive Problems

P. 8-7

Infrared Problems

P. 8-7

Keyboard, Mouse, and Touchpad Problems

P. 8-7

LAN Problems

P. 8-9

WLAN Problems

P. 8-9

Modem Problems

P. 8-9

PC Card Problems

P. 8-11

Power Management Problems

P. 8-11

Software Problems

P. 8-12

Sound Problems

P. 8-12

Startup Problems

P. 8-13

Содержание XXL-8317

Страница 1: ...User s Manual Part Number 5615 6809 0013 R00 June 2005 ...

Страница 2: ...TRADEMARKS All brand and product names are trademarks or registered trademarks of their respective companies NOTE The information in this manual is subject to change without notice ...

Страница 3: ...a Look at the Computer 1 6 Right Side Components 1 6 Left Side Components 1 7 Rear Components 1 8 Front Components 1 9 Bottom Components 1 11 Top open Components 1 12 Where to Go from Here 1 14 Chapter 2 Operating Your Computer 2 1 Starting and Stopping the Computer 2 2 Starting the Computer 2 2 Stopping the Computer 2 2 Using the Keyboard 2 4 Using the Touchpad 2 7 Configuring the Touchpad 2 9 Us...

Страница 4: ...anaging Power 3 1 AC Adapter 3 2 Battery Pack 3 3 Charging the Battery Pack 3 3 Initializing the Battery Pack 3 4 Checking the Battery Level 3 4 Replacing the Battery Pack 3 5 Battery Low Signals and Actions 3 6 Power Management 3 7 Hibernation 3 8 Power Saving Tips 3 9 Chapter 4 Expanding Your Computer 4 1 Connecting an External Display 4 2 Connecting a TV 4 3 Connecting a USB Device 4 4 Connecti...

Страница 5: ... 7 Caring for the Computer 7 1 Protecting the Computer 7 2 Using the Password 7 2 Using the Cable Lock 7 2 Using an Anti Virus Strategy 7 3 Taking Care of the Computer 7 4 Location Guidelines 7 4 General Guidelines 7 4 Cleaning Guidelines 7 5 Battery Pack Guidelines 7 5 When Traveling 7 6 Chapter 8 Troubleshooting 8 1 Preliminary Checklist 8 2 Solving Common Problems 8 3 Battery Problems 8 4 Bluet...

Страница 6: ...blems 8 12 Sound Problems 8 12 Startup Problems 8 13 Other Problems 8 13 Resetting the Computer 8 14 Appendix A Specifications A 1 Appendix B Regulatory Information B 1 On the Use of the System B 2 Class B Regulations B 2 Safety Notices B 3 On the Use of RF Device B 6 USA and Canada Safety Requirements and Notices B 6 European Union CE Marking and Compliance Notices B 9 Index I 1 iv ...

Страница 7: ...Computer provides information on installing and using peripheral devices Chapter 5 Using BIOS Setup describes the SCU program that configures the computer s BIOS settings Chapter 6 Installing Software Drivers describes how to install the drivers and utilities supplied with the computer Chapter 7 Caring for the Computer gives you tips in care and maintenance Chapter 8 Troubleshooting gives solution...

Страница 8: ...are shown in a bold typeset For example Press Enter to complete When keys are joined by a plus sign press the first key and while keeping the first key down press the remaining keys finally release all the keys When necessary keys are also shown in graphics A title command setup item or button that you can see on the screen is shown in boldface A value or an option that you can select for a setup ...

Страница 9: ... need it the computer is ready and easy to go This chapter first tells you step by step how to get the computer up and running You will find instructions for these procedures Unpacking Connecting to AC power Opening the cover Turning on the computer Turning off the computer Then you will find a section briefly introducing the external components of the computer And the last section navigates you t...

Страница 10: ...terials in case you need to ship or store the computer in the future Connecting to AC Power The computer operates either on the external AC power or internal battery power CAUTION Use only the AC adapter included with your computer Using other AC adapters may damage the computer Before using your computer with the battery pack installed for the first time it is highly recommended that you initiali...

Страница 11: ... A reverse procedure may damage the AC adapter or the computer When unplugging the connector always hold the plug head Never pull on the cord NOTE When the AC adapter is connected it also charges the battery pack For information on using battery power see Chapter 3 Opening the Cover CAUTION Be gentle when opening and closing the cover Opening it vigorously or slamming it shut could damage the comp...

Страница 12: ...uter Turning On 1 Make sure that the computer is connected to AC power 2 Press the power button 3 Each time the computer is turned on it performs a Power On Self Test POST and the operating system such as Windows should start 1 4 Getting ...

Страница 13: ... ways you can stop the computer so that you will be back to where you left off when you next turn on the computer See Stopping the Computer in Chapter 2 for information CAUTION If you have to turn the computer on again immediately after turning it off wait for at least five seconds Turning the computer off and on rapidly can damage it ...

Страница 14: ...n the model you purchased the appearance of your computer may not be exactly the same as those shown in this manual Right Side Components Ref Component Description See Also RJ 11 Connector Connects the telephone line P 2 18 Combo DVD Dual Super Multi Drive Accepts a compact disc for installing or loading software accessing data and playing music video P 2 10 1 6 Getting ...

Страница 15: ... 45 Connector Connects the LAN cable P 2 19 S PDIF Connector Connects a S PDIF device such as a digital speaker set for digital audio output P 2 15 Audio Input Connector Connects a Hi Fi set radio set synthesizer walkman etc P 2 15 Card Reader Accepts a MMC MultiMediaCard SD Secure Digital MS Memory Stick or MS PRO card for removable storage media P 4 9 PC Card Slot Accepts a PC card for additiona...

Страница 16: ...ry object for security P 7 2 Power Connector Connects the AC adapter P 1 2 DVI D Connector Connects an external LCD monitor or digital CRT monitor P 4 2 VGA Port Connects an external CRT monitor P 4 2 S video Connector Connects an external video device such as a TV supporting S video input P 4 3 1 8 Getting ...

Страница 17: ...h Turns the WLAN on and off P 2 21 Bluetooth Switch Turns the Bluetooth on and off P 2 19 IEEE 1394a Port Connects a 1394 device such as a scanner printer DVCAM VCR and more P 4 5 Audio Output Connector Connects a set of headphones external speakers with amplifier or an audio recording device P 2 15 Microphone Connector Connects an external microphone P 2 14 Volume Control Increases or decreases t...

Страница 18: ...Started Ref Component Description See Also Top Cover Latch Locks the top cover P 1 3 IR Port Connects an IrDA compliant device for wireless data transfer P 4 5 1 10 Getting ...

Страница 19: ...r using an optional Mini PCI card Depending on your model an internal Mini PCI wireless LAN card may have been pre installed P 2 21 CPU of your computer Components Cover Modem card of your computer P 2 18 Battery Pack Supplies power to your computer when external power is not connected P 3 3 Hard Disk Drive Compartment Inside is the hard disk drive of your computer ...

Страница 20: ...ents Ref Component Description See Also LCD Screen Displays the output of the computer P 2 12 Glows green when the computer is turned ON AC Power Indicator Blinks green when the computer is in Standby mode P 3 2 1 12 Getting ...

Страница 21: ...2 14 Power Button Turns the computer power ON and OFF Glows blue when the computer power is ON P 1 4 Keyboard Serves as the data input device of the computer P 2 4 Touchpad Serves as the pointing device of the computer It consists of a rectangular pad as well as left and right buttons P 2 7 Microphone Receives sound and voice for the computer P 2 14 Device Indicators Show the current status of the...

Страница 22: ...tall the operating system if your dealer has not already done so See the operating system manual To know more about the operating system Read the operating system manual To install the drivers if your dealer has not already done so See Chapter 6 To set a power on password See Security Menu in Chapter 5 To charge the battery pack for the first time See Charging the Battery Pack in Chapter 3 1 14 Ge...

Страница 23: ...basics If you are already a computer user but are new to notebook computers you may choose to read only the parts containing information unique to your computer Described in this chapter are the operating basics of these components Keyboard Touchpad Hard disk drive DVD drive And these features Starting and stopping the computer Video features Audio features Communication features ...

Страница 24: ...rating system today is Microsoft Windows Stopping the Computer When you finish a working session you can stop the computer by turning off the power or leaving the computer in Standby or Hibernation mode To stop in this mode Do this To start up or resume again Off Follow the shutdown procedure of your operating system This can prevent loss of unsaved data or damage to your software programs If the ...

Страница 25: ...ndows you can place the computer in Hibernation mode by Closing the display cover Pressing Fn F12 Pressing the power button Press the power button If you choose to stop in Standby or Hibernation mode you can return to where you left off the next time you start up the computer See Power Management in Chapter 3 for more information ...

Страница 26: ...ions defined by individual programs Fn Key The Fn key at the lower left corner of the keyboard is used with another key to perform the alternative function of a key The letter Fn and the alternative functions are identified by the color of blue on the keytop To perform a desired function first press and hold Fn then press the other key Hot key functions are assigned to F7 F8 F9 F10 F11 and F12 by ...

Страница 27: ...choice You can easily identify the hot keys with the icons imprinted on the keytop The hot keys are described next Key Description Switches the display output to one of the following when external device s are connected LCD CRT LCD CRT NOTES When in full screen DOS mode or when playing DVD or MPEG file display switching is not allowed This function only applies to Plug Play display devices Decreas...

Страница 28: ...f the Alt keys and type 0128 on the numeric keypad part of your keyboard To press the euro sign on an UK keyboard hold down the Alt Gr key and press 4 which has an euro sign on it Windows Keys The keyboard has two keys that perform Windows specific functions The Windows Logo key opens the Start menu and performs software specific functions when used in combination with other keys The Application k...

Страница 29: ...g the location of the pointer on the screen and making selection with the buttons The touchpad consists of a rectangular pad as well as a left and right button To use the touchpad place your forefinger or thumb on the pad The rectangular pad acts like a miniature duplicate of your display As you slide your fingertip across the pad the pointer also called cursor on the screen moves accordingly When...

Страница 30: ...estination The object will drop into the new location or Gently tap twice on the pad and on the second tap keep your finger in contact with the pad Then move your finger across the pad to drag the selected object to your destination When you lift your finger from the pad the selected object will drop into place Scroll To scroll is to move up and down or left and right in the working area on the sc...

Страница 31: ...s so that you can use the right button as the left button and vise versa You can also change the size of the on screen pointer the speed of the pointer and so on To configure the touchpad you can use the standard Microsoft or IBM PS 2 driver if you are using Windows However you can install the touchpad driver supplied with your computer to take advantage of more powerful features ...

Страница 32: ...ecomes dirty the DVD drive may malfunction Do not wipe the lens using materials with rough surface such as paper towel Instead use a cotton swab to gently wipe the lens FDA regulations require the following statement for all laser based devices Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure NOTES The ...

Страница 33: ...ert a disc place down the disc in the tray with its label facing up Slightly press the center of the tray until it clicks into place In use Indicator Eject Button To remove a disc hold the disc by its outer edge and lift it up from the tray 4 Gently push the tray back into the drive NOTE In the unlikely event that you are unable to release the tray by pressing the eject button you can manually rel...

Страница 34: ...rack Stop NOTE The on off indicator may be available for future models The quick player buttons work with Windows Media Player 1 Slide the quick player switch to the right 2 Press the play pause button to start the playback 3 You can use the volume control previous track next track play pause mute and stop buttons for controls 4 To turn off the quick player slide the quick player switch to the lef...

Страница 35: ...If you want to use the computer with the LCD closed set Do Nothing to the When I close the lid of my portable computer option in the Power Options Properties Thus the computer does not enter Standby or Hibernation mode when the LCD is closed Configuring the Display Modes NOTES To take advantage of the enhanced video capabilities the video driver supplied with your computer must be installed When u...

Страница 36: ... of your computer features High definition audio specifications Azalia for recording and playing sound on your computer 5 system speakers that include a set of tweeter speakers and a set of full range speakers External audio connectors supporting 7 1 channel analog output with subwoofer Built in microphone and Volume control Ways of playing and recording sound vary with the operating system used S...

Страница 37: ...format that ensures a high quality digital audio output through optical fibers Audio Input Connector can be connected to the line out connector of a Hi Fi set radio set synthesizer walkman etc Audio Output Connector can be connected to the line in connector of powered speakers with built in amplifiers headphones or earphone set Microphone Connector can be connected to an external microphone for re...

Страница 38: ...connect a 7 1 8 channel speaker system for the ultimate surround sound effect You need to set the proper speaker configuration of the computer for your speaker system 1 Double click the Sound Effect icon on the task bar 2 Click the Speaker Configuration tab 3 Select 8CH Speaker 2 16 ...

Страница 39: ...eaker system to the computer properly Audio Connector 8 channel Mode Connection Connects to the side speakers Connects to the rear speakers Connects to the front speakers Connects to the center and subwoofer speakers 5 Exit the Sound Effect window ...

Страница 40: ...x email or connect to an online service or bulletin board To connect the telephone line to the modem connect one end of the modem cable to the RJ 11 connector on the computer and the other end to the phone line NOTES When using communication software you may have to disable power management Set the COM port of the modem to COM3 Set parameters such as modem speed baud rate and line type pulse diali...

Страница 41: ...ther features increase the demand on battery power and reduces the battery life Since devices using Bluetooth technology communicate using radio waves your computer and the other devices do not need to be in direct line of sight Your computer and the other device only need to be within a maximum of 10 meters of each other although the connection can be subject to interference from obstructions suc...

Страница 42: ...ied with your computer must be installed The internal PCI Giga LAN Local Area Network module allows you to connect your computer to a network To connect the network cable to the LAN module connect one end of the LAN cable to the RJ 45 connector on the computer and the other end to the network hub 2 20 ...

Страница 43: ...your WLAN card was provided by your dealer instead of the computer manufacturer contact your dealer for the correct driver to use Turning Off On the WLAN Radio NOTES The FAA Federal Aviation Agency has deemed it unsafe to operate wireless devices in aircraft as this may interfere with flight safety Remember to turn off wireless LAN radio when using your computer in the airplane The information in ...

Страница 44: ...WLAN switch to the right 2 Double click the Wireless Network Connection icon located on your Windows system tray If any wireless network is detected the following window appears on screen 3 Select a wireless network to connect to by clicking on a selection then click on Connect 4 Depending on the settings you may be asked to enter a WEP key refer to your Windows online help for more information on...

Страница 45: ...mal battery performance it is important that you use the battery in the proper way The topics in this chapter include What is an AC adapter How to charge the battery pack When and how to initialize the battery pack How to check the battery level How to replace the battery pack What happens when the battery is low and what actions to take What is Power Management How to save power ...

Страница 46: ... you disconnect the AC adapter disconnect from the electrical outlet first and then from the computer A reverse procedure may damage the AC adapter or computer When unplugging the connector always hold the plug head Never pull on the cord The AC adapter serves as a converter from AC Alternating Current to DC Direct Current power because your computer runs on DC power but an electrical outlet usual...

Страница 47: ...dapter before the battery has been fully charged otherwise you will get a prematurely charged battery To charge the battery pack connect the AC adapter to the computer and an electrical outlet The Battery Charge Indicator on the computer glows amber to indicate that charging is in progress You are advised to keep the computer power off while the battery is being charged When the battery is fully c...

Страница 48: ... the AC adapter and leave the computer on until the battery is fully discharged The computer will shut down automatically 4 Connect the AC adapter to fully charge the battery pack Checking the Battery Level NOTES Any battery level indication is an estimated result The actual operating time can be different from the estimated time depending on how you are using the computer If you have not used the...

Страница 49: ...er for a long period of time while traveling you may consider the purchase of an additional battery pack from your dealer and keep it with you in a fully charged state as a backup To replace the battery pack follow these steps 1 Make sure that the computer is not turned on or connected to AC power 2 Place the computer upside down 3 Slide the battery security lock outward to the unlock position 4 S...

Страница 50: ...s on how you are using the computer If you are using the audio subsystem PC card hard or optical drives the battery might run out of charge very quickly Always respond to Battery Low by placing your computer on Standby or Hibernation mode turning off the computer or connecting the AC adapter If you do not take any action the computer will automatically hibernate and turn off CAUTION If you are usi...

Страница 51: ...What When Power to the hard disk is turned off When the hard disk has been idle for a set period Power to the display is turned off When the display has been idle for a set period When the entire system has been idle for a set period When you press Fn F12 When you close the cover The computer enters Standby mode The hard disk and display are turned off and the entire system consumes less power Whe...

Страница 52: ...tions when they use computers It takes some time to get all these applications open and running and normally they all have to be closed before the system can be turned off When you use the hibernation feature you do not have to close the applications The computer stores the state of your computer to a file on the hard disk and then shut down The next time you turn on your computer you return to ex...

Страница 53: ...gement Decrease the LCD brightness to the lowest comfortable level If you work with an application that uses a PC card exit the application when you finish using it If you have a PC card installed remove it when not in use Some PC cards drain power even while they are inactive Deactivate the WLAN Bluetooth function if you are not using it see chapter 2 for details Turn off the computer when you ar...

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Страница 55: ... peripheral devices When using a device be sure to read the instructions accompanying the device together with the relevant section in this chapter This chapter gives guidelines on installing and using these devices External monitor TV USB device IR device IEEE 1394a device PC card MMC SD MS MS PRO card ...

Страница 56: ...other end to an electrical outlet and or plug the LCD monitor s power cord to an electrical outlet 4 To use the CRT and or LCD monitor turn on the CRT and or LCD monitor before turning on the computer 5 The CRT and or LCD monitor should respond by default If not you can switch the display to the CRT monitor or to multi display by pressing Fn F7 In Windows you can also change the display through th...

Страница 57: ... connect external speakers to the computer for better sound quality if necessary See Connecting Audio Devices in Chapter 2 4 Turn on the power of the TV and switch to the video mode 5 Turn on the power of the computer and switch the display to TV by changing the display through the settings in Display Properties in Windows CAUTION Do not set the display to both LCD and TV This may cause unstable d...

Страница 58: ... standard extension to the PC architecture It supports Plug and Play technology so you can install and remove USB devices without turning off the computer With its multiple connection capability up to 127 devices can be connected in a daisy chain configuration In addition you can use a USB hub that converts a single USB connector into multiple ports where USB devices can be connected To connect a ...

Страница 59: ...nect an IR device place the target device with its IR port facing the IR port of your computer within the effective range within 15 degrees angle and 1 meter 3 feet distance To take advantage of the IR communications you need a third party software NOTE During infrared communication take note of the following Do not move the computer and IR device Do not enter Standby mode Do not use a cell phone ...

Страница 60: ...turing high speed data transfer multi channel communication link and Hot Plug connectivity It allows connection of up to 63 devices The applications include not only computer peripheral devices such as scanner printer and high quality CCD but also consumer electronic equipment such as DVCAM and VCR To connect an 1394 device simply plug the device cable to the IEEE 1394a port of the system 4 6 ...

Страница 61: ...Bus Support Your computer s PC card slot supports CardBus specifications CardBus is the 32 bit version of PC card technology It allows speeds of up to 133 Mbps at 33 MHz Typical applications are SCSI host bus and high speed network cards Inserting and Removing a PC Card NOTES Some PC cards require additional system resources Before using such PC card you may have to free other system resources for...

Страница 62: ... instructions to complete the process To remove a PC card 1 Double click on the Safely Remove Hardware icon found on the Windows XP taskbar and the Safely Remove Hardware window appears on screen 2 Select highlight the PC card from the list to disable the card 3 Push the eject button and the card will slide out slightly 4 Pull the card out of the slot 4 8 ...

Страница 63: ...can use only storage cards Your Card Reader does not support cards with I O Input Output functions such as a wireless network card or Bluetooth card Your system has a Card Reader The Card Reader is a small drive for reading from and writing to removable storage cards or called memory cards The cards supported are MMC MultiMediaCard SD Secure Digital MS Memory Stick and MS PRO cards Shown next are ...

Страница 64: ...inting to the corresponding slot and its label facing up Slide the card into the slot until it reaches the end 3 Windows XP will detect the card and assign it a drive name typically E To remove a storage card 1 Double click on My Computer 2 Right click on the drive with the card and select Eject 3 Pull the card out of the slot 4 10 ...

Страница 65: ...nternal Components Upgrade You can upgrade your computer by changing the CPU or adding memory However to avoid damage during the installation procedure please ask your dealer for help Do not install an internal component by yourself ...

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Страница 67: ... computer BIOS is a layer of software called firmware that translates instructions from other layers of software into instructions that the computer hardware can understand The BIOS settings are needed by your computer to identify the types of installed devices and establish special features This chapter tells you how to use the BIOS Setup ...

Страница 68: ...erformance Starting BIOS Setup NOTES The SCU screens shown in this chapter are for your reference only The actual items or settings on your computer may differ The SCU program may have been updated after the publication of this manual The settings you select in your operating system might override similar settings in SCU To run SCU press F2 when the prompt appears on the screen during system start...

Страница 69: ...tom of the screen A brief description of keyboard usage is listed next Key Function Selects a menu title 1 Selects an item or option 2 Brings up down the value Enter Opens or closes the option window when an item is selected Tab Jumps from one item to another Esc 1 Returns to the previous menu if in a sub menu 2 Closes the options window if one is open ...

Страница 70: ... ROM Hard Disk Floppy then PXE NOTE If you set all booting options to the same device then the computer will try to boot from that device only POST Beep enables or disables the beep sound during POST Power On Self Test A check mark indicates enabled while underline _ indicates disabled Default setting is disabled Hot Key Beep enables or disables the beep sound when a hot key combination is pressed...

Страница 71: ...ed performance but this may affect system stability A check mark indicates enabled while underline _ indicates disabled Default setting is disabled Wake On LAN enables or disables system wake up from Standby mode when activity is detected on the LAN A check mark indicates enabled while underline _ indicates disabled Default setting is disabled Shared Memory allows you to set the shared memory size...

Страница 72: ... NOTES You can set the user password only when the administrator password has been set and required for both starting up the system and entering SCU If both the administrator and user passwords are set you can enter any of them for starting up the system and or entering SCU However the user password only allows you to view change the settings of certain items Hard Disk Boot Sector sets if a warnin...

Страница 73: ...he new settings can take effect Save and Exit saves the changes you have made and exits SCU Exit No Save exits SCU without saving the changes you have made except for changes made to the Date and Time item under the Main menu Default Settings loads factory default values for all the items Restore Settings loads CMOS values before running SCU ...

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Страница 75: ...erating systems require custom software known as drivers to be installed If you purchased the computer with Windows pre installed your dealer may have already installed the drivers If not you need to install the drivers using the CD supplied with your computer This chapter describes how to install the drivers ...

Страница 76: ...ows XP Service Pack 2 The available items may differ according to your computer model Please do not remove the driver CD when installing the driver An autorun program is provided on the driver CD to help you easily install the drivers As you insert the CD the autorun program automatically starts If you need to start the program manually run the Setup exe program from the Wsetup directory of the CD...

Страница 77: ...ure to install this driver before installing the modem driver Modem driver Installs the modem driver that allows you to use the modem function of the computer LAN driver Installs the LAN driver that allows you to use the network function of the computer Card Reader driver Allows you to use the Card Reader to access optional MMC SD MS MS PRO cards Touchpad driver Installs the touchpad driver that a...

Страница 78: ...ooth card s network function Adobe Acrobat Reader Installs the Adobe Acrobat Reader program if you do not have it on your computer You need Adobe Acrobat Reader to open the manual files supplied on this driver CD User s Manuals Allows you to select the manual in a particular language to view Browse CD Browses the contents of this CD 6 4 ...

Страница 79: ...and reduce the risk of damage to your computer This chapter gives you guidelines covering these areas of maintenance How to protect the computer What to note when using and storing the computer How to clean the computer What to note when using the battery pack What to note when traveling with the computer ...

Страница 80: ... requesting for the password appears on the screen whenever the computer is turned on The password is set via the BIOS Setup program See Security Menu in Chapter 5 for instructions Using the Cable Lock You can use a Kensington type cable lock to protect your computer against theft The cable lock is available in most computer stores To use the lock loop the lock cable around a stationary object suc...

Страница 81: ...s Strategy New viruses are always being developed nowadays and they are attacking computers even more easily with emails so commonly used worldwide You can install a virus detecting program to monitor potential viruses that could damage your files ...

Страница 82: ... strong magnetic field such as a TV refrigerator motor or a large audio speaker Do not move the computer abruptly from a cold to a warm place A temperature difference of more than 10 C 18 F will cause condensation inside the unit which may damage the storage media Do not place the computer on an unsteady surface General Guidelines Do not place heavy objects on top of the computer when it is closed...

Страница 83: ...chpad can affect its sensitivity Clean the pad by using adhesive tape to remove the dust and grease on its surface Battery Pack Guidelines Recharge the battery pack when it is nearly discharged When recharging make sure that the battery pack is fully charged Doing so may avoid harm to the battery pack Operate the computer with the battery pack installed even when using external power This ensures ...

Страница 84: ...with you Use the AC adapter as the power source and as a battery charger Hand carry the computer Do not check it in as luggage If you need to leave the computer in the car place it in the trunk of the car to avoid exposing the computer to excessive heat When going through airport security it is recommended that you send the computer and USB disk through the X ray machine the device you set your ba...

Страница 85: ... or both When you encounter any problem it might be a typical problem that can easily be solved This chapter tells you what actions to take when solving common computer problems It is divided into three sections Preliminary checklist Solving common problems Resetting the computer ...

Страница 86: ...nections are correct and secure Make sure that the configuration information is properly set in the BIOS Setup program Make sure that all the device drivers are correctly installed Make notes of your observations Are there any messages on the screen Do any indicators light Do you hear any beeps Detailed descriptions are useful to the service personnel when you need to consult one for assistance If...

Страница 87: ...Drive Problems P 8 4 Display Problems P 8 6 Hardware Device Problems P 8 7 Hard Disk Drive Problems P 8 7 Infrared Problems P 8 7 Keyboard Mouse and Touchpad Problems P 8 7 LAN Problems P 8 9 WLAN Problems P 8 9 Modem Problems P 8 9 PC Card Problems P 8 11 Power Management Problems P 8 11 Software Problems P 8 12 Sound Problems P 8 12 Startup Problems P 8 13 Other Problems P 8 13 ...

Страница 88: ...The battery operating time indicated by the battery meter does not match the actual operating time The actual operating time can be different from the estimated time depending on how you are using the computer If the actual operating time is much less than the estimated time initialize the battery see Initializing the Battery Pack in Chapter 3 for instructions Bluetooth Problems I cannot connect t...

Страница 89: ...that the disc is correctly seated in the tray Make sure that the disc is not dirty Clean the disc with a disc cleaning kit available in most computer stores Make sure that the computer supports the disc or the files contained You cannot eject a disc The disc is not properly seated in the drive Manually release the disc following the method described next 1 Turn off the system 2 Insert a small rod ...

Страница 90: ...r of missing discolored or bright dots on the screen are an intrinsic characteristic of TFT LCD technology It is not regarded as a LCD defect Resolution cannot be adjusted to desired setting Make sure that the video driver is installed correctly The external monitor displays nothing Make sure that the monitor is turned on Make sure that the monitor s signal cable is properly connected Switch the d...

Страница 91: ...urned on Hard Disk Drive Problems The hard disk drive error message appears on the screen The hard disk drive has defects Ask your dealer for help The hard disk drive operations seem slow The data files stored on the hard disk drive may be fragmented Use a tool such as Window s Disk Defragmenter to defragment the files The hard disk drive in use indicator glows without blinking The data files stor...

Страница 92: ...ce Make sure that the IR ports are clean Keyboard Mouse and Touchpad Problems The keyboard does not respond Try connecting an external keyboard If it works contact an authorized dealer as the internal keyboard cable might be loose The numeric keypad is disabled Make sure that the Num Lock is switched on check if the Num Lock Indicator glows or not The external keyboard does not work Make sure that...

Страница 93: ...t the WLAN feature is turned on Transmission quality is poor Your computer may be in an out of range situation Move your computer closer to the Access Point or another WLAN device it is associated with Check if there is high interference around the environment and solve the problem as described next Radio interference exists Move your computer away from the device causing the radio interference su...

Страница 94: ... radio channel Your computer may be in an out of range situation Move your computer closer to the Access Point it is associated with Make sure that your computer is configured with the same security option encryption to the Access Point Use the Web Manager Telnet of the Access Point to check whether it is connected to the network Reconfigure and reset the Access Point I cannot access the network M...

Страница 95: ...y mode Exit and restart the application Power Management Problems The computer does not enter Standby or Hibernation mode automatically If you have a connection to another computer the computer does not enter Standby or Hibernation mode if the connection is actively in use Make sure that the Standby or Hibernation time out is enabled The computer does not enter Standby or Hibernation mode immediat...

Страница 96: ...e is correctly installed If an error message appears on the screen consult the software program s documentation for further information If you are sure the operation has stop reset the computer see Resetting the Computer later in this chapter Sound Problems No sound is produced Make sure that the volume control is not set too low Make sure that the audio driver is correctly installed Make sure tha...

Страница 97: ...er Indicator does not light green If you are using an external AC power make sure that the AC adapter is correctly and securely connected If so make sure that the electrical outlet works properly If you are using the battery power make sure that the battery is not discharged When you turn on the computer it stops after POST Restart your computer Other Problems The date time is incorrect Correct th...

Страница 98: ...se indicator if it flashes irregularly the program may be accessing data and preventing you from using the keyboard If you are sure the operation has stopped and you cannot use the restart function of the operating system reset the computer Reset the computer by any one of these methods Press Ctrl Alt Del If the above action does not work turn off the system Wait for at least five seconds and turn...

Страница 99: ...ormal mode or 7 1 mode front 2 channels Line in normal mode or 7 1 mode rear 2 channels Mic in normal mode or 7 1 mode LBF middle channels S PDIF normal mode or 7 1 mode side 2 channels Audio CD player control Player on off play pause next track previous track mute lock Keyboard Standard keys numeric keypad 12 function keys a special Fn Function key and Windows keys Pointing device Touchpad with 2...

Страница 100: ...iversal AC adapter 90 W input 100 240 V 50 60 Hz output 19 V supports power on charge Power Battery 6 9 cell 4400 6600 mAH 11 1 V Li ion Smart battery over charge over discharge over temperature over current protection Dimension W D H 15 47 11 1 5 inch 393 280 38 mm Weight 7 72 lb 3 5 kg Temperature Operating 0 C 32 F to 40 C 104 F Storage 20 C 4 F to 70 C 158 F Environment Humidity Operating 20 t...

Страница 101: ...d safety notices on your computer NOTE Marking labels located on the exterior of your computer indicate the regulations that your model complies with Please check the marking labels and refer to the corresponding statements in this appendix Some notices apply to specific models only ...

Страница 102: ...ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Conn...

Страница 103: ...ar le ministère des Communications du Canada Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batteri tilbage til leverandøren NORWEGIAN ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri Benytt samme batteritype elle...

Страница 104: ...ul life under various state and local laws it may be illegal to dispose of this battery into the municipal waste stream Check with your local solid waste officials for details in your area for recycling options or proper disposal About the AC Adapter Use only the AC adapter supplied with your computer Use of another type of AC adapter will result in malfunction and or danger Do not use the adapter...

Страница 105: ...ing or modifying telephone lines Avoid using the telephone function other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone function to report a gas leak in the vicinity of the leak Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimmin...

Страница 106: ...limits found in OET Bulletin 65 2001 and ANSI IEEE C95 1 1992 Proper operation of this radio according to the instructions found in this manual will result in exposure substantially below the FCC s recommended limits The following safety precautions should be observed Do not touch or move antenna while the unit is transmitting or receiving Do not hold any component containing the radio such that t...

Страница 107: ...ansmitter such as a wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use Antenna Warning WARNING To comply with the FCC and ANSI C95 1 RF exposure limits it is recommended that the antenna for this device be installed so as to provide a separation distance of at least 20 cm 8 inches from all persons an...

Страница 108: ...mmercial environment However there is no guarantee that interference will not occur in a particular commercial installation or if operated in a residential area If harmful interference with radio or television reception occurs when the device is turned on the user must correct the situation at the user s own expense The user is encouraged to try one or more of the following corrective measures Reo...

Страница 109: ...aximal Si le matériel ou son antenne d émission est installé à l extérieur il doit faire l objet d une licence European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999 5 EC Danish Dette produkt er i overensstemmelse med det europæiske direktiv 1999 5 EC Dutch Dit product is in navolging van de bepalingen va...

Страница 110: ...ices may not yet be harmonized in all countries 802 11g products are designed for use only in specific countries or regions and was not allowed to be operated in countries or regions other than those of designated use As a user of these products you are responsible for ensuring that the products are used only in the countries or regions for which they were intended and for verifying that they are ...

Страница 111: ...only in the following 38 departments of mainland France Please turn off your wireless LAN radio when operating the device in areas places other than the 38 departments listed 01 Ain Orientales 36 Indre 66 Pyrénées 02 Aisne 37 Indre et Loire 67 Bas Rhin 03 Allier 41 Loir et Cher 68 Haut Rhin 05 Hautes Alpes 42 Loire 70 Haute Saône 08 Ardennes 45 Loiret 71 Saône et Loire 09 Ariège 50 Manche 75 Paris...

Страница 112: ...Wireless LAN Radio NOTE Turning the wireless LAN radio off is not the same as disabling the wireless LAN card It is not necessary to disable the card to meet the regulatory requirements While operating the computer in those French departments that do not allow use of the wireless LAN equipment the user of the equipment must turn off the wireless LAN radio in order to comply with local regulations ...

Страница 113: ...ttery low 3 6 Hotkeys 2 5 Warning beep 5 6 Battery pack 1 11 A 2 Battery low 3 6 Charging 3 3 Checking battery level 3 4 Initializing 3 4 Replacing 3 5 Taking care 3 3 7 5 Troubleshooting 8 4 Battery power Indicator 1 13 BIOS Setup 5 1 Advanced menu 5 6 Exit menu 5 9 Main menu 5 4 Security menu 5 8 Starting 5 2 Bluetooth 2 20 A 2 Driver installation 6 4 Indicator 1 13 Switch 1 9 Troubleshooting 8 ...

Страница 114: ...d drop 2 8 Drive C 2 10 Drive D 2 11 Drive E 4 10 Driver installation 6 1 Driver O S support 6 2 DVD drive 1 6 2 11 In use indicator 1 13 Troubleshooting 8 5 DVD Dual drive See DVD drive DVD ROM drive See DVD drive DVI connector 1 8 Ｅ EEPROM A 1 Environmental specifications A 2 Euro symbol 2 6 Ｆ FDA regulations 2 11 Ｈ Hard disk drive 2 10 A 1 Boot sector 5 8 Compartment 1 11 In use indicator 1 13 ...

Страница 115: ...Stick See Storage card Memory Stick PRO See Storage card Microphone 1 13 2 15 Microphone connector 1 9 2 16 Mini PCI module 1 11 Modem 2 19 A 1 Driver installation 6 3 Troubleshooting 8 11 Modem card 1 11 Monitor 4 2 Connecting 4 2 Mouse Troubleshooting 8 8 MultiMediaCard See Storage card Mute Indicator 1 13 Ｎ Network See LAN Num Lock Indicator 1 13 Ｏ Operating system 1 5 2 2 Optical drive A 1 Ｐ P...

Страница 116: ...up 2 2 Troubleshooting 8 14 Storage card 1 7 4 9 Inserting 4 10 Removing 4 10 Super Multi drive See DVD drive S video cable 4 3 S video connector 1 8 4 3 Ｔ Telephone line Connecting 2 19 Connector 1 6 Temperature A 2 TFT 2 14 Time 5 4 8 14 Touchpad 1 13 2 7 A 1 Configuring 2 9 Driver installation 6 3 Troubleshooting 8 8 Traveling with the computer 7 6 Troubleshooting 8 1 Battery problem 8 4 Blueto...

Страница 117: ...ring 2 14 Driver installation 6 3 Features 2 14 Shared memory size 5 7 Video controller A 1 Virus 7 3 Virus alert 5 8 Volume control 1 9 2 15 Ｗ Weight of the computer A 2 Windows 1 5 Windows key 2 6 WLAN A 2 Configuring 2 23 Driver installation 6 3 Indicator 1 13 Switch 1 9 Troubleshooting 8 9 Turning off 2 22 Turning on 2 22 Using 2 22 Index I 5 ...

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