30
6. Troubleshooting
Forgotten password or V3E’s IP address.
Press the
Reset
button for 5 seconds. All the previous settings will be reset to defaults.
Unable to configure when connecting more than one GV-Data Capture V3E to the
same PC during first-time setup.
1. Complete the configuration of one V3E (see
4.1 Configuring V3E
).
2. After the settings are complete, go to Windows
Start
, point to
Programs
, select
Accessories
, and then click
Command Prompt
. This window appears.
Figure 26
3. In the command line, type
arp -d
to clear ARP cache. This should help you avoid the
IP address conflict in the next setup of V3E.
4. Return to the GV-Data Capture V3E Web interface (see
Figure 10
) to configure
another V3E.
5. Repeat Steps 2 to 4 to complete all setups.
No POS data is transferred to GV-System after the setup is complete.
1. At the GV-System, make sure the IP address, device port and password information
are correctly typed (see
4.2 Configuring GV-System
).
